Senior People Operations Specialist

Swish Analytics is a sports analytics, betting and fantasy startup building the next generation of predictive sports analytics data products. We believe that oddsmaking is a challenge rooted in engineering, mathematics, and sports betting expertise; not intuition. We're looking for team-oriented individuals with an authentic passion for accurate and predictive real-time data who can execute in a fast-paced, creative, and continually-evolving environment without sacrificing technical excellence. Our challenges are unique, so we hope you are comfortable in uncharted territory and passionate about building systems to support products across a variety of industries and consumer/enterprise clients.

We are seeking an experienced and highly motivated Senior HR Generalist to support our diverse and rapidly scaling global workforce. This role requires a well-rounded professional capable of handling complex employee issues and compliance issues across multiple US states and international jurisdictions. The ideal candidate will be a hands-on problem-solver and become a trusted employee resource, ensuring our People Operations function is efficient, compliant, and supportive of our ambitious business goals.

Talent Management & HR Support

• Lead the onboarding and offboarding processes, ensuring a seamless and positive experience for all employees.

• Partner with the Talent Acquisition team to support the hiring process.

• Analyze HR metrics and prepare reports to support management decision-making regarding staffing, turnover, and cost analysis.

Employee Relations

• Awareness and support mediating and resolving disputes, disagreements, and conflicts between employees, or between employees and management.

• Support fair, consistent, and legally compliant application of the company's disciplinary procedures, up to and including termination.

• Support the process for employees to raise concerns, complaints, or grievances and ensure they are thoroughly investigated and addressed.

• Serve as the expert resource for managers and employees regarding the company handbook, policies, and procedures (e.g., code of conduct, anti-harassment, PTO, etc.).

Global Payroll & Administration

• Manage and execute the end-to-end payroll process for all US and international employees (including contractors) using our current payroll systems.

• Ensure accurate and timely processing of salaries, deductions, taxes, and statutory contributions, adhering to local, state, federal, and international regulations.

• Administer US benefit programs (health, dental, 401k) and coordinate with international PEOs/partners for global benefits management.

• Maintain meticulous employee records, ensuring data integrity and compliance across all HR systems.

Compliance & Policy

• Serve as the primary internal resource for HR compliance, staying current on all relevant US labor laws (federal and state) and international employment legislation.

• Oversee the administration of all legally mandated employee training and reporting requirements.

• Update HR policies and employee handbooks for US and international offices, ensuring they are culturally relevant and legally compliant.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• 5+ years HR experience, multi-state US payroll, and baseline EOR/HRIS system proficiency.

• Proven experience managing multi-state US payroll (CA, NY, etc.) and international payroll/HR administration (e.g., Canada, UK, Europe, etc.).

• Experience hiring employees internationally with a broad understanding of international labor law, benefits, and compliance.

• Proficiency with HRIS/Payroll systems Gusto, Deel, Pebl (or similar) and Google Workspace.

• Strong Excel skills including pivot tables, data validation, as well as lookup and conditional functions.

• Preferred: Professional certification (e.g., SHRM-SCP, SHRM-CP, PHR), experience with Lattice.

Skills & Competencies

• Exceptional attention to detail and organizational skills, particularly concerning financial and regulatory requirements.

• Strong interpersonal and communication skills, with the ability to build trust and maintain confidentiality.

• Ability to manage multiple complex projects simultaneously and adapt quickly in a fast-paced, high-growth environment.

• A proactive, solutions-oriented approach to problem-solving.

• Must be comfortable working with a diverse, globally distributed workforce in a remote environment.Strong preference for remote candidates based in the San Francisco Bay Area due to onsite event coordination needs

Salary: $100,000 - 125,000 base pay