Senior PeopleSoft HCM Business Analyst

This is a remote position.

• Lead or support Fluid UI upgrade activities, including planning, fit-gap analysis, configuration of pages and navigation collections, end-to-end testing, and post-deployment monitoring.
  
• Provide functional support for the CAPPS HR/PY application, serving as a point of contact for CAPPS agencies and managing incidents through ServiceNow and BOSSDesk.
  
• Create and review Functional Design Documents (FDDs) and perform functional configuration changes within PeopleSoft HCM, including Page and Field Configurator, Drop Zones, Event Mapping, and Page Composer.
  
• Configure and manage the Approval Workflow Engine (AWE), including workflow setup, user and role management, notifications, worklist management, and troubleshooting.
  
• Coordinate and execute Fiscal Year-End and Calendar Year-End processes, including reconciliations, system configurations, mass salary loads, and Benefit Enrollment Web Services integration with ERS.
  
• Support Affordable Care Act (ACA) processing, including 1095-C form generation, electronic delivery, interface file construction, and adherence to IRS filing deadlines.
  
• Provide Level 2 Service Desk support for complex ticket handling, advanced troubleshooting, and auditable documentation in coordination with the Managed Services Tier 3 vendor.
  
• Participate in SOC-1 attestation audits, Disaster Recovery exercises, and Major Incident Management activities for Priority 1 and Priority 2 incidents.
  
• Ensure digital content and system deliverables meet WCAG 2.1 accessibility standards, performing regular compliance reviews and implementing remediation as needed.
  
• Deliver cross-training to junior analysts and provide comprehensive training and functional support to agency personnel across the statewide CAPPS network.
  

• 15 years of extensive knowledge and understanding of State of Texas applicable policies.
  
• 15 years of extensive knowledge of federal labor laws.
  
• 15 years of extensive technical experience with Application Designer, Integration Broker, SQR/SQL, BI Publisher, SAP Business Objects, and related tools in support of functional responsibilities.
  
• 12 years of extensive knowledge and experience performing system configuration changes.
  
• 12 years of extensive knowledge supporting and providing oversight of batch jobs, including Run My Jobs (RMJ).
  
• 12 years of extensive knowledge of security best practices, NIST standards, and multi-tenancy applicability for a statewide ERP instance.
  
• 10 years of Texas public sector experience directly working for or supporting a large network of 30 or more Texas state government agencies.
  
• 10 years of experience creating and managing a strategic roadmap combining planning skills, functional insight, and effective cross-functional communication.
  
• 10 years of extensive experience supporting the CAPPS HR/PY tower in PeopleSoft HCM version 9.2.
  
• 10 years of extensive familiarity with support tools including PUM, Fluid UI, and Elasticsearch.
  
• 10 years of experience performing functional project management activities in support of CPA's CAPPS program.
  
• 10 years of experience planning and coordinating the Fiscal Year-End process at a statewide level.
  
• 10 years of experience providing Tier 2 Service Desk support for a large network of 30 or more agencies with a Managed Services vendor providing Tier 3.
  
• 10 years of experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
  
• 10 years of experience participating in Disaster Recovery exercises.
  
• 10 years of experience preparing and presenting executive-level presentations.
  
• 10 years of experience gathering and presenting applicable data in support of audits and open records requests.
  
• 10 years of experience interpreting contractual language and integrating it into daily workflows while holding vendors accountable to contractual requirements.
  
• 10 years of CPA experience performing SQL actions required to keep CAPPS and SPRS systems in sync.
  
• 8 years of subject matter expertise configuring and coding to maintain compliance with the Family Medical Leave Act (FMLA).
  
• 8 years of extensive knowledge and experience managing the Approval Workflow Engine (AWE).
  
• 8 years of experience preparing WCAG 2.1-compliant materials for distribution.
  
• 3 years of knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT service management (ITSM) and IT asset management (ITAM).
  

• 10 years of experience with and knowledge of production support activities for CPA's legacy Statewide Financial Systems.