Senior Product Designer II

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off – when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities.

Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story. By leveraging AI and Machine Learning towards data, we can support new strategies for how officers get paperwork done accurately while increasing their safety and ability to serve their community more effectively.

We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks.

We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

Location: This role is based out of Seattle, Washington and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Reports to: Design Manager

Direct Reports: none

• Own Key Product Areas: Take ownership of specific Axon Records features. Design and deliver user-centric solutions that align with product goals and enhance the overall user experience.
• Contribute to Product Strategy: Work closely with Product Management to influence product direction and prioritize investments.
• Execute End-to-End Design Process: Lead the design process for these product areas—from research and discovery through prototyping, testing, and final implementation—ensuring high-quality outcomes.
• Conduct User Research: Collaborate with Product Managers to plan and execute user research to uncover insights and inform design decisions. Leverage user research and data to inform design decisions and iterate on solutions based on feedback.
• Leverage AI Thoughtfully: Design experiences that responsibly integrate AI by clearly communicating when and how AI is being used, ensuring transparency, trust, and usability.
• Collaborate Across Teams: Work with a global team of PMs, engineers, and designers, navigating time zone differences with flexibility and clear communication.
• Design for Multi-Modal Experiences: Focus on creating seamless, user-friendly solutions across mobile and desktop platforms that address diverse user needs.
• Simplify Complexity: Turn complex workflows into intuitive, scalable designs that are easy to understand and use.
• Communicate Effectively: Present design concepts and product ideas clearly to stakeholders to build alignment and support.

• Experience in Product Design: 7+ years of product design experience, including at least 4 years leading major design initiatives.
• Enterprise Design Expertise: 3+ years of experience researching, designing, and shipping enterprise software or complex consumer workflows (beyond simple consumer applications).
• User-Centered Design Mastery: Proven ability to apply user-centered design processes and methodologies to product definition, design, and development. Hands-on experience across all stages of the design process, including research, sketches, wireframes, high-fidelity mockups, prototyping, and usability testing.
• Collaborative Spirit: A passion for early product definition as well as collaborating with cross-functional teams, including Product Management and Engineering, to bring designs to life.
• Prototyping and Conceptual Skills: Strong conceptual abilities with a proven track record of rapidly prototyping and iterating on designs to communicate ideas effectively.
• Communication Excellence: Exceptional written and verbal communication skills, with the ability to explain design decisions clearly to diverse audiences.
• Tool Proficiency: Highly skilled in the latest design tools and adaptable to new ones. Familiarity with Figma is preferred, as well as enthusiasm for exploring emerging design technologies with Cursor, Claude, and Gemini.
• Versatile Team Player: Capable of working independently and thriving in a collaborative team environment. Comfortable leading initiatives or supporting others, depending on the context.
• Curiosity and Adventure: A boundless curiosity and eagerness to explore new challenges and opportunities in design.
• Portfolio of Excellence: A portfolio showcasing your work, available for review.
• Education: Bachelor’s degree in Interaction Design, Graphic Design, Industrial Design, HCI, or a related field.

• Award-winning office and working environment with the newest technology.
• Competitive salary and a comprehensive benefit package.
• Discretionary PTO.
• Fun team activities and outings.
• Flexible working hours.
• Options for training in the US.
• Opportunities to ride along with local law enforcement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.