Senior Product Manager

What you can expect

We are seeking a Senior Product Manager to join the Workvivo team. In this role, you'll focus on deeply understanding our customers and defining the right problems to solve. You'll lead discovery efforts to uncover meaningful opportunities, validate assumptions, and ensure we deliver impactful solutions. You'll bring AI-first thinking to our product strategy, shaping how we apply emerging technologies to elevate employee experience.

As part of Workvivo (a Zoom company), you'll collaborate closely with stakeholders across design, engineering, and go-to-market teams, ensuring our product vision is informed by real-world insights and industry trends.

About the Team

Workvivo is an employee experience platform designed to amplify workplace culture and foster engagement. As part of Zoom, we're aligned with a mission to help people connect, collaborate, and thrive-transforming how businesses innovate and employees interact.

Responsibilities

• Lead product discovery and problem definition, ensuring we focus on the most valuable opportunities for our customers and business.
• Conduct market research, user interviews, and data analysis to uncover needs and shape hypotheses.
• Integrate AI-first thinking into product strategy and design, identifying opportunities to leverage AI to enhance user experience.
• Partner with engineering and design to co-create solutions that are intuitive, scalable, and aligned with our product vision.
• Collaborate with Sales, Marketing, and Customer Success to capture feedback and ensure alignment on strategy and messaging.
• Stay ahead of industry and technology trends, especially in AI and employee engagement platforms.
• Define success metrics and ensure we learn and adapt through experimentation and iteration.

What we're looking for

• 4+ years in product management with a proven ability to drive discovery and deliver impactful products.
• Strong skills in research, customer interviews, and translating insights into actionable product strategies.
• Experience applying AI or emerging technologies in SaaS products.
• Excellent communication and stakeholder management abilities.
• Solid understanding of modern product development processes (Agile, Scrum).
• Analytical mindset with strong problem-solving skills and data-driven decision-making.
• Track record of successful product launches and measurable business impact.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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