Senior Salesforce Business Analyst

What You’ll Do:

• Serve as a functional lead and Salesforce and integrated application SME
• Translate business needs into scalable Salesforce solutions from requirements through deployment
• Design, implement and modernize Salesforce configurations including Flows, objects, fields, record types, page layouts, and permissions
• Partner with stakeholders to lead solution walkthroughs, UAT, and change management
• Support major initiatives such as DocuSign migration, Skuid (Nintex) deprecation, and platform optimization
• Identify platform risks, technical debt, and opportunities for process improvement
• Mentor teammates and promote Salesforce best practices firmwide

What You Bring:

• 5+ years of hands-on Salesforce experience (Sales Cloud, Service Cloud, and/or Financial Services Cloud), with bachelor’s degree
• Salesforce certifications (e.g. Administrator, Business Analyst) preferred or expected within the first year
• Strong expertise in Salesforce configuration and functional solution design
• Experience supporting complex, cross-functional business processes in a TPM capacity
• Hands‑on capability building LWC for targeted UI needs
• Experience with Salesforce integrations such as DocuSign, Skuid, Conga, or similar tools
• Ability to manage multiple priorities in a fast-moving environment
• This role is an in-office, full-time, and exempt position. We are a work from office culture with a lot of flexibility

You’ll Thrive Here If:

• You prefer having responsibility for projects, rather than solely focusing on requirements gathering or managing case queues
• You are an autonomous operator with high visibility and accountability
• You care deeply about data quality, platform scalability, and long-term maintainability
• You enjoy partnering across teams and turning ambiguity into action
• You’re energized by working across teams and seeing your work directly impact operations and outcomes

Compensation:

• Targeted base salary range is $105,000 - $140,000 per year.
 
Ownership & Financial Wellbeing
• Fully paid medical, dental, and vision coverage for employees
• 401(k) with 100% match up to 3% of annual compensation
• Equity ownership opportunities for every employee
• New Business Incentive Program
• Generous employee referral bonus
• Cell phone data reimbursement
• Financial planning services discount for employees and immediate family members
 
Time & Flexibility
• Minimum 3 weeks PTO starting Day 1
• Winter Break, Summer Friday flex-days, and 10 paid holidays
• Unlimited Volunteer Time Off plus company grant matching
• Heavily subsidized transit
 
Growth & Development
• 100% reimbursement for required training, certifications, licensing, and dues
• Personal career development plans
• Richer Life Business Partner (coaching for all employees)
• Mindful Emotional & Social Intelligence training
• Annual professional & personal wellbeing stipend
 
Connection & Community
• Quarterly team-building events
• Regular social events
• Employee-led book clubs, committees, and affinity groups
 
Family & Milestones
• Paid Parental leave (13 weeks for birthing parent and 6 weeks for non-birthing parent)
• Adoption benefits
• Anniversary milestone celebrations, including a 3-month paid sabbatical at 10 years