At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
We are looking for an experienced Senior Technical Program Manager (TPM) to join our team! In this high-leverage role, you will bridge the gap between Engineering, Product, and Business teams to automate Flexport’s Catalog and Billing processes.
You will own two critical mandates: Catalog Automation and Billing Automation. You will drive the strategy to automate Flexport’s service catalog, dynamically creating catalog offerings from underlying procurement costs and other supply systems - this is an XL project that will require collaboration across +5 Engineer teams. You will also expand the scope of Flexport’s bill processing tech, including building out dedicated UX for billing teams, bolstered by AI tools for automation and finger-tip user insights.
You will- Partner with Engineering, Product and Business stakeholders to orchestrate the delivery of key initiatives
- Define and influence engineering solutions and roadmap
- Build and manage program plans, Jira dashboards, measure and track programs from concept to delivery.
- Identify and manage cross-team dependencies, drive roadmap alignment to ensure timely delivery of initiatives.
- Proactively identify and mitigate program risks, and remove program blockers
- Manage stakeholder expectations and communications
- Facilitate ongoing discussions, decision making, and conflict resolution. Determine people, process or technical solutions to address issues
- Dive deep into data and systems to help resolve technical impediments
- Bachelor’s degree in Computer Science/Engineering or a related discipline, or equivalent work experience
- Minimum 5 years of technical program management experience
- Experience in managing large-scale, cross-functional programs
- Proficient in agile processes and program management methodologies
- Strong understanding of technology architecture concepts, software & product development methodologies
- Be data and metrics driven
- Able to effectively manage ambiguity and competing priorities
- Self-motivated and able to work independently
- Excellent communication and presentation skills
- Background in logistics, supply chain, or high-volume transactional marketplaces.
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At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
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Flexport Bellevue, Washington, USA Office
3255 160th Avenue Southeast | Building 10 | Floor 2 , Bellevue, WA, United States, 98008
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