Senior UX Designer / Researcher (Remote)

Job number: 894

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities:

Primary Responsibilities:
In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Designer/Researcher impacts the long-term goals of the program, while contributing to the development of the program’s UX strategy. You may serve as the discipline’s primary lead when working with stakeholders and utilize strong influential skills to drive improvements in UX processes and practices. Primary expectations of a Senior Designer/Researcher include:

• Strong influential skills to build relationships with team members, government and company stakeholders, and program management
• May lead cross functional efforts for delivery team members and team leads
• Navigates ambiguous requirements and environments to support delivery
• Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
• Plans, conducts, analyzes, and shares knowledge from research based on the team’s questions and goals
• Prioritizes research projects based on team needs and goals, balancing research team capacity
• Influences and communicates research strategy for the program
• Comprehensive understanding of scope requirements to prioritize UX activities
• Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
• Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
• Demonstrates the ability to coach designers/researchers; with a focus on providing actionable feedback that helps individuals grow in objective ways
• Leads human centered design processes and deliverables in compliance with standards and regulations
• May lead accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards
• Oversees research scope and the development of recommendations; leads efforts to effectively communicates results to internal and external stakeholders
• Contributes to planning, conducting and synthesizing research
• Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
• Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
• Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
• May develop and manage content for highly visible websites or applications, abiding by design guidelines

Basic Qualifications:

• Bachelor’s degree and 7+ years of experience
• Prior experience serving as a mentor to junior level team members
• Experience with design software such as Figma, Miro, Adobe or other designer tools
• Experience with research principles and relevant technologies, understands roles with which they interact and how their work impacts business goals
• Self-starter, works independently
• Firm grasp of Agile best practices

Preferred qualifications:

• Familiarity with Google Analytics, Domo or Datadog
• Experience with QA, in particular checking products during the launch process to ensure the products we've built meet the user expectations and designs originally provided

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance


• Flexible PTO


• 401K with employer match


• Paid parental leave after one year of service


• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

We value the unique skills gained through military service and encourage veterans and transitioning service members to apply.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $115,000 - $125,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

job reference:

https://adhoc.team/