Senior Visual Product Designer

At Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. Included Health is currently hiring a Senior Product Designer to help us create a caring, seamless, and life-changing future. You will work with partners from all over the organization on large impact design initiatives driving them from ambiguity, to defined and actionable directions.

What you will do

• Define areas of product improvement tied to strategic vision and business objectives
• Craft thoughtful hypotheses and novel design solutions for some of our biggest problems using research, prototyping, data, and best-in-class design
• Collaborate cross-functionally with clinical leadership, marketing, product and engineering partners to facilitate strategic discussions, and drive progress toward impactful solutions
• Conduct research and work with data analysts to ground recommendations in member perspectives and challenges
• Present work to organizational leadership with open dialogue and drive toward action
• Create phenomenal consumer grade design work with strong visual storytelling
• Mentor and coach others on the team learn to grow their visual storytelling capabilities

Skills and Experience

• At least 7 years' experience in an individual contributor role, in UX Design
• An outstanding portfolio, showcasing a foundation in human-centered design with the ability to institute organizational change and achieve outcomes
• Strong visual communicator able to bring ideas and stories to life in high fidelity designs and motion
• Experience building animation and video in After Effects, Principle, or equivalent strongly desired
• Experience building strong partnerships with cross-functional leaders to develop the strategy and approach for products or programs
• Ability to measure success of design solutions through partnership with data scientists and analysts
• Experience with a variety of methods to bring design thinking to the forefront of an organization
• Excellent and persuasive written and verbal communication skills grounded in storytelling and data
• Healthcare experience highly desired

Physical and Cognitive Requirements

• Prompt and regular attendance at assigned work location.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $128,130 - $180,990 + equity + benefits

Zone B: $140,943 - $199,089 + equity + benefits

Zone C: $153,756 - $217,188 + equity + benefits

Zone D: $166,569 - $235,287 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents 

Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work 

24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations

Your recruiter will share more about the specific salary range and benefits package for your role during the hiring process.

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About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.