Tests ServiceNow applications and workflows through functional, regression, integration, and UAT activities. Develops test cases and scripts, performs manual and automated testing, validates enhancements and integrations, tracks defects, and retests fixes. Collaborates with stakeholders during Agile ceremonies, supports UAT coordination and release readiness, maintains testing documentation, and ensures results meet security, compliance, and project requirements.
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor’s degree in a related field.
Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor’s degree in a related field.
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
What you will do
- Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows.
- Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria.
- Perform manual testing of forms, reports, configurations, workflows, and role-based access controls.
- Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable.
- Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments.
- Identify, document, track, and retest defects through resolution.
- Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues.
- Support UAT coordination, release readiness, production validation, and the collection of test evidence.
- Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements.
- Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery.
What you will bring
- U.S. citizenship and an active Secret security clearance.
- At least 3 years of experience in software testing, quality assurance, or test engineering.
- At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms.
- At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies.
- A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes.
- Experience performing functional, regression, integration, and user acceptance testing.
- Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls.
- Strong analytical, problem-solving, communication, and collaboration skills.
- Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting.
- The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables.
- Sound judgment in resolving issues independently and escalating concerns when appropriate.
It would be great if you also had
- Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools.
- ServiceNow Certified System Administrator (CSA) certification.
- ISTQB Certified Tester Foundation Level (CTFL) certification.
- Experience supporting federal technology programs or working in environments with applicable security and compliance requirements.
- Experience supporting enterprise application enhancements, software releases, and workflow changes.
Benefits
Nuvitek is proud to offer a comprehensive benefits package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
Equal Opportunity Employer Statement
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
AI & Interview Technology Disclosure
Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.
During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
AI & Interview Technology Disclosure
Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.
During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
About
Nuvitek is a systems integrator and technology service provider who strive to improve it's customers performance through technological innovation and by delivering IT services that are faster and more efficient.We are a team of engineers who are passionate about solving technology problems, we believe with the right team and the right technology, IT organizations can solve complex problems and make your business leaner, faster and more flexible.Our team of engineers has more than 20 years of experience delivering successful IT projects to Federal Government and commercial clients. Our services put technology to work for our customers so that they can devote all their energies to their core mission.With our strong pool of talented, expert staff, Nuvitek has a sterling track record of providing innovative and reliable IT solutions in the area of IT modernization, cloud integration, infrastructure automation, IT operations, IT service management and data integration to both government and commercial clients.We believe in getting things done effectively and efficiently with simple, innovative solutions. Nuvitek believes in going above-and-beyond and delivering results — outstanding results.
Similar Jobs
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Strategic Account Manager is responsible for managing relationships with key Food & Beverage sellers, driving revenue growth through account management, providing technical solutions, and collaborating with cross-functional teams.
Top Skills:
Commerce TechnologyTechnical Solutions
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Own a local territory through intensive field sales, conducting 50–60 weekly business visits, generating pipeline, delivering product demos, and closing full-cycle deals. Build relationships with local sellers, develop referral partnerships, support onboarding, and sell Square’s commerce software, hardware, and financial services across restaurant, retail, and service verticals. Maintain Salesforce pipeline discipline, forecast accurately, meet quotas, and continuously improve performance.
Top Skills:
Loyalty TechnologyPayment Processing TechnologyPayroll TechnologySalesforceTime Management Technology
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Lead global referral and growth partnerships to drive seller acquisition. Define partnership strategy, source and negotiate complex commercial agreements, launch and scale integrations, manage C-level relationships, measure KPIs, and build a high-performing partnerships team across markets.
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
