Leads ServiceNow solution architecture across multiple modules, translating business requirements into scalable platform designs. Provides technical leadership, mentors development teams, presents architectures to stakeholders, and ensures governance, security, integrations, workflows, automation, and best practices. Manages technical risks, resolves architectural challenges, and drives platform optimization and continuous improvement across enterprise initiatives.
This is a remote position.
Job SummaryWe are looking for an experienced ServiceNow Solution Architect to lead solution architecture and design initiatives within the Business Operations Studio. The ideal candidate should have extensive hands-on experience across multiple ServiceNow modules, with a proven track record of designing scalable solutions, providing technical leadership, and driving architectural decisions.
The candidate should be capable of owning and presenting solution designs, making strategic technical recommendations, leading technical teams, and engaging effectively with business stakeholders to deliver solutions aligned with business objectives.
- Lead the solution architecture and design for ServiceNow initiatives within the Business Operations Studio.
- Design scalable, secure, and sustainable ServiceNow solutions across multiple modules.
- Evaluate business requirements and translate them into technical architecture and solution designs.
- Provide architectural guidance and recommendations based on ServiceNow best practices and platform capabilities.
- Lead and mentor technical teams, providing direction throughout solution design, development, and implementation.
- Own and represent proposed solution architectures during client discussions, technical reviews, and stakeholder presentations.
- Collaborate with business stakeholders, project managers, developers, and other technical teams to ensure successful solution delivery.
- Identify opportunities for platform optimization, process automation, and continuous improvement.
- Ensure adherence to ServiceNow architecture standards, governance, security, and development best practices.
- Manage technical risks, resolve architectural challenges, and drive decisions across complex initiatives.
- Extensive experience in ServiceNow, with a proven track record of working in a Solution Architect or Enterprise Architect role.
- Prior experience independently owning and delivering ServiceNow solution architecture and design.
- Strong exposure to multiple ServiceNow modules, with the ability to architect solutions across different platform capabilities.
- Proven experience in solution design, technical architecture, and implementation of enterprise-scale ServiceNow solutions.
- Experience leading technical teams and providing architectural direction to developers and technical consultants.
- Strong understanding of ServiceNow platform architecture, integrations, workflows, automation, and customization.
- Ability to evaluate business requirements and recommend appropriate technical solutions.
- Excellent communication, presentation, and stakeholder management skills.
- Confidence in defending and representing solution designs and making independent architectural decisions.
- Ability to manage multiple initiatives and work effectively with cross-functional teams.
- ServiceNow certifications such as CSA, CIS, or CTA would be an added advantage.
Similar Jobs
Fintech • Information Technology • Software • Consulting
Designs scalable ServiceNow and Salesforce architectures, translates business requirements into technical solutions, leads enterprise implementations, defines API integrations, guides development teams, reviews solution quality, and supports planning, estimation, governance, workshops, and stakeholder collaboration.
Top Skills:
Agile/ScrumApexExperience CloudLightning Web Components (Lwc)MulesoftRest ApisSales CloudSalesforceService CloudServicenowServicenow FlowSoap Apis
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.
Top Skills:
APIsAWSAzureClaudeCodexData PipelinesDistributed SystemsGCPJavaLlmsPrompt EngineeringPythonSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build agentic AI products that enable customers to create custom detections and workflows from operational camera data. Own projects from customer discovery through design, implementation, production operation, and ongoing optimization. Develop backend services, APIs, and customer-facing experiences; partner with platform, machine learning, product, and design teams. Improve AI accuracy, reliability, performance, and cost while mentoring engineers and shaping technical architecture.
Top Skills:
Agentic AiAi Coding AgentsAPIsCloud ComputingComputer VisionEdge ComputingIotLarge Language Models
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
