Social Media Manager

Since 2018, Wisp has been on a mission to put healthcare back in patients’ hands. We connect patients with hassle-free sexual + reproductive care online, with discreet and convenient treatment that saves them time, money, and stress. Our goal is to empower everyone to make the decisions about their health that are right for them. We’ve scaled quickly, serving patients across the nation and becoming part of the WELL Health family—and now we want you.

We are a growing, fully-remote team in the United States looking for collaborators who are committed to our mission, passionate about results, eager to build something amazing, and excited to have high levels of ownership, accountability, and personal growth.

We are currently looking for a Social Media Manager to join our team in Marketing.

This role is highly executional and collaborative, taking strategic inputs and direction from a dotted-line peer, the Influencer & Content Strategy Lead, and translating them into consistent, high-quality social programming and community interaction while working closely with their direct manager, Sr. Director of Brand Marketing.

You’ll be responsible for publishing, engaging with our community, and ensuring Wisp shows up thoughtfully and consistently across social. This role is ideal for someone who thrives on execution, loves being in the comments, and knows how to bring strategy to life on-platform.

• Social Content Execution & Publishing: Manage Wisp’s organic social channels, creating and publishing content aligned with strategy, captions, hashtags, light asset optimization, and platform trends.

• Community Management: Own daily engagement across channels (comments, DMs, Reddit), monitor sentiment, surface insights, and collaborate with SEO/ecommerce teams.

• Reddit & AMA Programs: Lead Reddit presence and AMA initiatives end-to-end, ensuring authentic, compliant engagement and tracking performance to inform strategy.

• Brand Voice & Cultural Engagement: Apply Wisp’s brand voice consistently, support creator and thought leadership narratives, and engage in relevant cultural moments.

• Cross-Functional Collaboration & Optimization: Partner with internal teams (Creative, Paid, CX, Medical, Legal) to optimize content, campaigns, and reporting while continuously testing for performance improvements.

• 3–6+ years of experience managing brand social media accounts

• Proven experience executing against a defined social or content strategy

• Ability to work integratively across organic, paid, ecomm and lifecycle marketers. If you’re an over communicator, this is for you!

• Strong copywriting skills with a sharp eye for tone, nuance, and platform best practices

• Hands-on experience with community management and real-time engagement

• Comfort engaging in nuanced or sensitive conversations with empathy and professionalism

• Highly organized with strong follow-through and attention to detail

• Comfortable working in a regulated or sensitive content environment

Visa sponsorship or transfer is not available for this position at present. Must be authorized to work in the country this requisition states.

Wisp is an equal-opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in sexual and reproductive healthcare, join us!