NICE Jobs

Software Engineer, AI Solutions

NICE

Software Engineer, AI Solutions

Posted Yesterday

Remote

Hiring Remotely in USA

Mid level

Remote

Hiring Remotely in USA

Mid level

Designs, builds, and implements advanced Conversational AI solutions for enterprise customers and partners. Drives projects from proof of concept through implementation, provides architectural and technical expertise, resolves complex issues, develops documentation, and delivers customer and partner training. Collaborates with cross-functional teams on business development and product strategy while aligning technical solutions with business objectives.

The summary above was generated by AI

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Software Engineer, AI Solutions

As a Software Engineer, you will design, build, and implement advanced Conversational AI solutions for our customers and partners. Acting as a highly experienced individual contributor, you will manage high-impact projects, provide deep technical insights, and ensure customers achieve maximum value from our platform.

How will you make an impact?

• Advanced Post-Sales Consulting & Implementation: Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients.

• Technical Expertise: Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches.

• Collaboration & Support: Partner with cross-functional teams to support business development and contribute insights to enhance product strategies.

• Focused Enablement: Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success.

• High-Impact Documentation: Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction.

Have you got what it takes?

• Minimum of 2-3 years in a similar role within Conversational AI, SaaS, or enterprise software industries.

• Proven experience with Cognigy or equivalent Conversational AI platforms.

• Demonstrated ability to resolve complex technical challenges.

• Strong capability to align technical solutions with business objectives.

• Exceptional ability to communicate technical concepts effectively.

• Applicants must be authorized to work in the United States without sponsorship.

• Reporting & Metrics

• Proficient in JavaScript and Python; experience with back-end integrations.

• Front-End Design: HTML and CSS

• Back-End Development: server-side applications and data manipulation.

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Similar Jobs

Genesys

Software Engineer

26 Days Ago

Remote

205K-361K Annually

Senior level

205K-361K Annually

Senior level

Artificial Intelligence • Big Data • Cloud • Machine Learning • Software

Lead design, build, and scaling of Agentic AI and industry-specific solution accelerators on Genesys Cloud. Develop reusable multi-agent workflows, RAG-based knowledge orchestration, integrations with enterprise systems, prototypes, and production-grade AI applications. Provide technical leadership, mentor engineers, collaborate with product and industry SMEs, and deliver repeatable solution blueprints to accelerate deployment and time-to-value.

Top Skills: Ai SkillsAi StudioAnthropic ApisAPIsArchitectAutogenAWSAws BedrockAzureCcaasCopilotCrewaiCRMEnterprise SearchErpEvent FrameworksEvent-Driven ArchitecturesExperience OrchestrationGenesys CloudGCPJavaScriptJourney ManagementLangchainLanggraphLlm IntegrationMicroservicesMulti-Agent SystemsOpenai ApisPythonRag (Retrieval-Augmented Generation)Rest ApisSemantic KernelTypescriptVector Databases

Afterpay

Mid-market Account Executive

6 Minutes Ago

Remote or Hybrid

185K-327K Annually

Senior level

185K-327K Annually

Senior level

Fintech • Payments • Software • Financial Services

Own the full sales cycle for mid-market commerce merchants across Cash App Pay and Afterpay, from prospecting and discovery through negotiation, contracting, launch, and handoff. Build pipeline, develop account plans and business cases, negotiate commercial terms, coordinate cross-functional deal teams, maintain Salesforce forecasts, deliver revenue targets, and provide market feedback. The role requires strong B2B sales, executive relationship-building, commercial judgment, technical fluency, and willingness to travel.

Top Skills: AfterpayCash App PaySalesforce

Afterpay

Enterprise Account Executive

6 Minutes Ago

Remote or Hybrid

224K-395K Annually

Senior level

224K-395K Annually

Senior level

Fintech • Payments • Software • Financial Services

Own the full enterprise sales cycle for Block’s commerce and payments portfolio, from prospecting and account strategy through negotiation, launch, and expansion. Build executive relationships with global brands, develop commercial strategies, negotiate complex agreements, coordinate cross-functional teams, and deliver revenue targets. The role requires expertise in enterprise selling, payments or digital commerce, financial analysis, pipeline management, and strategic partnership development.

Top Skills: AfterpayCash AppCash App Pay

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
Major Tech Employers: Amazon, Microsoft, Meta, Google
Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
Notable Investors: Madrona, Fuse, Tola, Maveron
Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute