Software Engineer

What You Can Expect

As a Software Engineer on our platform team, you will own and deliver full features independently, building reliable APIs and data infrastructure that directly shape the customer experience. Your technical instincts for scalability, observability, and performance will help keep our systems ahead of product demand, giving the broader engineering organization a strong foundation to build on. You will collaborate with experienced application and front-end engineers, using customer problems as your primary input for designing clean, maintainable solutions. Candidates who do not have meaningful backend engineering experience or are uncomfortable working at the intersection of systems design and product development are unlikely to be a strong fit for this role.

About the Team

Our engineering team builds the data infrastructure and intelligence systems that power Zoom’s go-to-market platform, bringing together signals, data orchestration, and execution workflows in one unified environment. We operate at the intersection of scale and complexity, supporting organizations that depend on reliable, real-time data to move faster and smarter. Our work directly influences how Zoom’s GTM teams and customers drive outcomes, making our systems among the most strategically important in the company.

Responsibilities

• Design and build infrastructure, data models, and APIs that power core platform features and resolve real customer problems at scale.
• Ship well-designed, testable code with a consistent focus on performance, scalability, and long-term reliability.
• Build and maintain software testing, validation procedures, and technical documentation that uphold engineering quality standards.
• Own core internal infrastructure and ML systems, ensuring they reliably serve the evolving needs of customers and cross-functional teams.
• Analyze complex system challenges and deliver simple, elegant solutions that account for observability, SLA commitments, and long-term scalability.

What We’re Looking For

• 6+ years of experience in software engineering, with a strong focus on backend systems and API development.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Solid hands-on experience with AWS, Postgres, and Node.js, including production-level deployment and operations.
• Proficiency across the application stack: TypeGraphQL, Apollo/Express, React, RDS, and ClickHouse.
• Demonstrated ownership of large-scale backend projects, with genuine pride in craft and code quality.
• Clear and effective communication with cross-functional engineering teams, including application and front-end engineers.
• Sound judgment on technical tradeoffs, a preference for stable and well-supported solutions, and a knack for turning customer problems into simple, scalable system designs.

Salary Range or On Target Earnings:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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