Software Engineering SMTS

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

 As a Software Engineer with a focus on performance, you will play a key role in our product’s success, influencing the architecture and optimizing the UI stack to improve page load time for delightful end user experience. This role provides end-to-end opportunities, from the UI to the back-end services, to optimize every stage, from routing to storage to the underlying queries that power the analytics. You will collaborate with members of various engineering groups, product, and customer success teams.

You will start with open-ended problems and deep dive into the service to root cause and fix the problem. You will play an instrumental role in applying the web performance principles and driving performance roadmaps to deliver products of high performance quality while optimizing the cost to serve. In the era of AI, you will build the next generation of AI infused tools that will provide agentic experience to solve performance problems. In this role, you will contribute to areas including the design of experiments, system design for performance, data analysis and visualization, and end-to-end performance analysis.

Responsibilities:

• Evaluate performance, identify hotspots/bottlenecks, and collaborate closely with engineering and infrastructure teams to diagnose and resolve performance issues, providing data driven recommendations.
• Lead performance analysis, tuning, and optimization efforts for critical services and infrastructure components.
• Define and add instrumentations to generate metrics to relevant system performance characteristics. 
• Develop the next generation of AI based tools that provides agentic experience to solve performance problems.  
• Formulate methodologies for the evaluation of performance and scalability, grounded in the definition of representative customer workloads.
• Communicate performance findings, analysis, and recommendations clearly and effectively to both technical and non-technical audiences, including leadership.
• Participate in product design and drive performance assessments, resolve hotspots, and create prototypes to demonstrate potential solutions. 

Minimum Qualification

• Master's in Computer Science, Engineering, or a related field.
• 5+ years of experience in coding (Java /C++/ Python).
• 2+ years of development experience with TypeScript & JavaScript
• Deep understanding of web performance principles (e.g., critical rendering path, lazy loading, code splitting, caching).
• Expertise in NodeJS, React, HTML5, CSS, JSON, HTTP and Web Components standards
• Extensive experience with browser developer tools and performance profiling tools (e.g., Chrome DevTools) 
• Strong technical problem solving, communication, and collaboration skills
• Intense curiosity and willingness to question

Nice to Have

• Experience with GraphQL and its performance implications in UI development.
• Contributions to open-source front-end or performance-related projects.
• Familiarity with profiling tools (e.g., perf, FlameGraphs) and performance diagnostic techniques.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.