Software Engineering SMTS - LLM Gateway

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Agents and LLMs are a fast evolving technology. Einstein GPT Team within AI Platform is building platform services needed to spearhead LLM technology to support Agentforce and AI apps within Salesforce CRM clouds. As a team deeply embedded in LLM infrastructure, we are looking for backend Software engineer, who enjoys a fast-paced environment, can deliver incrementally, and think creatively. You will work on cutting edge LLM technologies from different vendors, deliver CRM and Salesforce integration features.
Your impact:

• Build, scale and maintain critical features of the Einstein platform to provide scale and efficiency.
• Develop high-quality, production-ready code that can be used by millions of users of our cloud platform.
• Make design decisions on the basis of performance, scalability, and future expansion.
• Work in a Hybrid Engineering model and contribute to all phases of SDLC including design, implementation, code reviews, automation, and testing of the features.
• Build efficient components/algorithms on a microservice multi-tenant SaaS cloud environment
• Code review, mentoring junior engineers, and providing technical guidance to the team (depending on the seniority level)
• Make/Participate in critical decisions that attribute to the success of the platform

Basic qualifications and skills:

• 5+ years of development experience as a software engineer.
• Strong experience with backend development in preferably Java, or at least one object-oriented compiled, statically-typed language (C++, C#)
• Experience using AI tools (e.g., Claude Code, GitHub Copilot, Codex, Cursor, etc.) in development workflows
• Distributed systems and cross-service designs
• Experience with cloud infrastructure (e.g., AWS, GCP) and scalable system architecture.
• Proficiency in data processing and working with APIs eg REST
• Bachelors (or) Masters degree in Computer Science, Software Engineering, or related STEM field with strong competencies in algorithms and data structures.
• Strong verbal and written communication skills
• Experience in test-driven development with focus on unit testing, integration testing and end-to-end automation
• Ability to support/resolve production customer issues with debugging and problem solving skills
• Experience with developer tools such as Git, Kubenetes, Terraform, Spinnaker a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.