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Entri (entri.com)

Solutions Engineer

Sorry, this job was removed Sorry, this job was removed at 10:01 p.m. (PST) on Tuesday, May 06, 2025
Remote
Hiring Remotely in United States
Remote
Hiring Remotely in United States

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Overview:
Entri is looking for a Solutions Engineer to join its Customer Success team.

At Entri, Solutions Engineers are expected to act as the primary technical resource for our Account Executives and our customers. You will be the go-to technical resource for our customers - from the first meeting through post-sale support.

High performers in this role develop deep knowledge of the Entri products, and are capable of leading presentations related to Entri’s security, technical architecture and product configuration.

Core Responsibilities:

  • Proactively help Account Executives define what Entri products and features are useful for various accounts and business use cases
  • Join presale and post-sale calls with existing and prospective customers 
  • Respond to support inquiries via Slack and Email
  • Own the technical aspects required to win various accounts, and take responsibility for driving all technical aspects of a deal forward
  • Act as a critical liaison between Sales and Product; sharing market feedback with the Product & Engineering team

Requirements:

  • Strong understanding of APIs and web development concepts
  • Basic proficiency with javascript 
  • Comfortable with basic data analysis
  • Excellent communication skills and customer-facing capabilities
  • Ability to parse complex business requirements and questions from enterprise-size companies
  • Ability to work cross-functionally between sales and engineering teams
  • 3+ years of experience in technical support or solutions engineering role

Nice to have:

  • Experience with domains and DNS
  • Experience at fast-moving startups and high-growth companies 

Salary Range: $3.5k-$6k p/m 

Preferred Location: North or South America

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  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
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