As a Solutions Engineer, you will support sales with technical expertise, conduct demos, educate clients, and manage the RFP process by integrating Novara's products into customer needs while collaborating with the sales team.
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.
Position Description:
As a Solution Engineer at Novara, you will drive growth and deliver value-driven solutions to prospective clients. This role combines technical expertise, industry knowledge, and strategic thinking to support sales campaigns and contribute to product enhancement.
Responsibilities:
- Arming the sales team with great content and identifying new ways to use Novara products to best deliver business solutions jointly with our clients.
- Providing technical support throughout the sales process by proactively scoping solutions using Novara products, supplying technical answers that our sales teams rely on and ensuring the “technical close” in the sales process to meet prospect’s needs.
- Being the voice from the field providing intelligence on what our clients are doing with our products to improve their business.
- Support the sales team by conducting discovery calls and product demonstrations for our active deals, while being able to share that knowledge with audiences at all levels (from end-user to C-suite).
- Educate clients and prospects on how Novara can potentially fit into their safety and compliance ecosystem and provide value.
- Lead the RFP process and management of an ongoing database of questions & responses.
- Lead the creation/execution of specific demonstrations and proof of concepts.
- Collaborate with sales team members on presentations & configured demonstrations.
- Assist in sales training to heighten sales team knowledge of product capabilities and competitive sales strategies/tactics.
- Build an understanding of competing products and companies, and what differentiates Novara.
- Attend conferences and tradeshows as part of the event contingent preparing and delivering presentations, product demonstrations, and fielding queries from clients and prospects.
Knowledge, Experience, Requirements:
- 5+ years of experience in Solutions Engineering or Pre-Sales Engineering in B2B SaaS.
- Deep technical expertise in SaaS platforms and cloud technologies.
- Excellent communication skills, able to explain complex technical concepts to various stakeholders.
- Proficiency with CRM software (e.g., Salesforce) and technical sales tools.
- Bachelor's degree or equivalent work experience; Business Administration, Marketing, Computer Science or Engineering discipline preferred.
- A sales mindset and ability to match the Novara value proposition with a prospects’ pain points.
- Previous experience and understanding of document generation and business process automation are a plus.
Compensation:
- Annual Base Salary Range of 90k-115k
- Annual Bonus Opportunity of 10%
As a growing company, Novara values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.
About Novara
Novara provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.
Novara, a Providence Equity portfolio company, provides safety and operational risk management software that empowers organizations to identify and resolve issues before they become incidents. Through the Flex and Risk Management Center platforms, Novara helps organizations address operational risk proactively by unifying data, increasing workforce engagement, and proactively managing risk. Novara’s combination of training, software, and tools puts people and safety first while protecting critical operations.
Novara launched January 1 2026, as an independent company, a spin-off of the Flex and RMC software businesses formerly part of KPA.
Don’t meet every job requirement? At Novara, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
Novara is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Please see our Candidate Privacy Notice here
Top Skills
Business Process Automation
Cloud Technologies
Crm Software
Document Generation
SaaS
Salesforce
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