Sr Analysts, Business Intelligence

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Position duties and responsibilities include, but are not limited to:

• Participate in the design and development of reporting structures and interfaces, as well as administration of standardized reports to be utilized across the team.

• Support the analytic needs of the business by using data from various sources (e.g. call centers, SAP, & Business Objects).

• Guide data strategy across multiple touch points (e.g. POS tool, surveys, market research).

• Create holistic dashboards from different data sources for presentations to senior management.

• Own the process of driving core insights from available data and create strategies to improve the customer experience and performance by collaborating with product managers for A/B testing & multivariate testing.

• Involve in enterprise projects to define reporting needs and incorporate those needs into the system design.

• Provide analysis for sales representative, supervisor, call center, partner, and financial performance.

• Present analysis and strategies to senior management in verbal & written forms.

• Conduct competitive analysis to inform offers & processes.

• Responsible for other duties/projects as assigned by business management as needed.

• Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated.

Skill requirements:

• (1) Utilizing Business Intelligence Tools, including Power BI, SAP Business Objects, Siebel Analytics (OBIEE), Tableau, Azure Cloud Services & Data Virtualization – Denodo to design, build and deploy simple thru complex analytical Dashboards & Reports that will be used by enterprise level users and groups as a tool to study, analyze and strategize continuous improvement and achieve organizational objectives/goals/targets.

• (2) Using BO Data Services, Teradata, Oracle, Sybase, Microsoft SQL Server scripting & MySQL tools to extract, clean and store data from single and multiple databases/sources and to build custom solutions via scripting to meet the Reporting and visualization requirements.

• (3) Designing and developing Business Intelligence Solutions, Data Modelling, Semantic Layer Design by integrating different tables/data structures to meet the analytical reporting requirements, Data warehousing Architecture, Azure Cloud User groups administration & User Acceptance Testing (UAT) to ensure the new reporting product/solutions/deployments meets the user/business requirements & expectations.

• (4) Utilizing the following tools: Universe Designers, InfoView, Xcelsius and Quaas.

• (5) Analyzing data using SQL tools, such as TOAD, SQL Navigator and/or SQL Assistant.

• (6) Utilizing various project management methodologies including Software Development Life Cycle (SDLC)/Waterfall model, Agile and D2P to execute projects across all phases, from ideation to completion, by implementing and ensuring compliance with established organizational objectives and consistently hitting all milestones and deliverables.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master’s degree in Applied Computer Science, Statistics, Computer Applications, Mathematics, or related, or its foreign equivalent, and 3 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor’s degree Applied Computer Science, Statistics, Computer Applications, Mathematics, or related, or its foreign equivalent, and 5 years of relevant work experience.

Additional:                                                 

• Location: Snoqualmie, WA

• This position is eligible for the employee referral program.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit https://careers.t-mobile.com/

• Create a candidate profile and apply to REQ358985.

OTHER:  Work hours: 40 hours/week. Washington Pay Range: $196,914.00 to $201,914.00 per year.

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.  Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.  Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.  For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/  

Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.