Leads the design, migration, implementation, and phased rollout of Manhattan Active Warehouse Management across multiple sites. Defines warehouse processes, integration standards, configuration governance, testing, support models, and cutover plans. Partners with operations, IT, vendors, automation teams, and external system owners to validate hardware and system integrations, execute go-lives, stabilize deployments, and transfer knowledge to internal teams.
Job Summary & Responsibilities
Position Overview:
The Sr Architect, Warehouse Systems will lead and support the migration from legacy warehouse systems to Manhattan Active Warehouse Management across multiple locations. This role will serve as a Manhattan Active WM SME, helping define the solution, implementation standards, support model, and phased rollout approach. The SME will work closely with operations, IT, infrastructure, automation vendors, Manhattan resources, and external system owners to ensure successful integration, go-live, and stabilization.
Location: Remote
Work Schedule: Monday-Friday 1st shift
Travel Specifics: Up to 25% to any of our US sites
Competitive Total Rewards: Competitive salary of $160,000-$180,000 plus yearly bonus, along with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education
Job Responsibilities:
- Lead Manhattan Active WM solution design and implementation activities for a phased, multi-location warehouse rollout.
- Support migration from legacy WMS, TMS, WES/WCS, and warehouse execution components to Manhattan-provided capabilities.
- Define future-state warehouse processes for receiving, inventory, replenishment, picking, packing, shipping, returns, exceptions, and operational support.
- Assess current workflows and operational bottlenecks to eliminate inefficiencies and non-value-added activities.
- Design and validate inbound order integration from a separate Manhattan Omni instance that is externally managed and not directly controlled by the WMS team.
- Partner with internal teams and vendors to validate warehouse technology, including RF guns, scanners, label printers, workstations, conveyors, pick-to-light tables, and automation interfaces.
- Establish internal Manhattan Active WM standards, including configuration governance, release management, testing approach, site rollout templates, support procedures, and escalation paths.
- Support testing, training, cutover planning, go-live execution, issue triage, stabilization, and knowledge transfer to internal IT and operations teams.
#LI-SALARY
#LI-REMOTE
Preferred QualificationsMinimum Requirements:
- High School Diploma and relevant work experience.
- 10+ years of hands-on experience with Manhattan WMS (WMOS/Scale/WMi
- 5+ years experience with Manhattan Active WM
- Experience serving as a lead SME, solution owner, architect, or senior functional consultant on at least one Manhattan Active WM implementation.
- Strong understanding of warehouse operations, including receiving, inventory control, replenishment, picking, packing, shipping, returns, and exception handling.
- Experience migrating from legacy WMS environments and replacing or integrating related TMS, WES/WCS, automation, and warehouse execution functions.
- Experience integrating WMS with external order management systems, preferably Manhattan Omni or another upstream order source outside the direct control of the WMS team.
- Experience with multi-site implementation planning, phased rollouts, pilot deployments, site-specific configuration, testing, cutover, and post-go-live stabilization.
- Working knowledge of warehouse hardware and automation, including RF devices, barcode scanners, label printers, conveyors, pick-to-light, WCS/WES interfaces, and network dependencies.
- Ability to create documentation, standards, process flows, configuration guides, test plans, cutover plans, and support handoff materials.
- Ability to mentor internal IT, operations, business analyst, and support teams so the organization can build Manhattan Active WM capability internally.
- Strong communication, analytical, problem-solving, and stakeholder management skills across operations, IT, vendors, and leadership.
Preferred Qualifications:
- Bachelor's Degree
Similar Jobs
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Leads go-to-market readiness for new SaaS products and services, designing scalable customer lifecycle workflows across quoting, provisioning, implementation, support, and renewal. Develops sales and delivery assets, manages cross-functional launch plans and risks, aligns stakeholders across Product, Sales, Services, Legal, Finance, and Operations, and translates field and customer insights into product strategy recommendations.
Top Skills:
Enterprise SaasGainsightHighspotSalesforce
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.
Top Skills:
GainsightHighspotSalesforce
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
Conduct high-volume outbound patient outreach using an auto-dialer, educate patients and caregivers about in-home healthcare services, build trust, schedule appointments, answer questions, manage multiple communication channels, and escalate concerns. Collaborate with representatives and healthcare professionals to provide a seamless patient experience while following partner care models and established processes.
Top Skills:
Electronic Health Record (Ehr) SystemsFive9Zendesk
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
