Owns planning, execution, and delivery of complex cross-functional technical initiatives. Partners with engineering leadership and business stakeholders to align strategic and functional needs, improve communication, establish scalable processes, resolve issues, and drive continuous improvement. Requires strong technical fluency, agile project management expertise, organizational skills, analytics experience, and proficiency with ticketing systems.
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About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra Health is looking for a Technical Program Manager who will act as the point of contact and interface to the engineering team and business partners for strategic initiatives and complex development efforts. This role will be a great fit for you if you are a self-driven natural collaborator, highly organized, and passionate about making a difference.
Responsibilities
Own the planning, execution, and delivery of complex, cross-functional initiatives
Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs
Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated
Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value
Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively
Qualifications
6+ years of technical program / project management experience
Customer-centric mindset – continually asking how our work is improving the lives of our customers (internal and external)
Strong technical fluency – ability to learn Lyra’s high level systems, integrations, and key functions of the Lyra platform
Excellent communication skills – adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing
Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency
Practitioner of agile project management methodologies
Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics
Prior startup and/or healthcare experience is a plus – able to balance multiple ongoing initiatives in a fast-paced environment
Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus
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