Systems Administrator

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As a Systems Administrator, you will be a part of the Information Technology team working to administer and make architectural decisions with Bloomerang’s core technology apps.

What You Will Do

• Install, configure, test, troubleshoot, perform ongoing maintenance and enhancement of information technology and information systems.
• Facilitate the delivery of projects and solutions in a collaborative team environment across business units.
• Conduct quality control checks on tickets to reduce errors to improve procedures.
• Operate as an escalation point for our Desktop Support Engineers.
• Make applications talk to each other via APIs & Workflow tools

What You Need to Succeed

• Excellent communication skills, both verbal and written, to convey technical information clearly and concisely.
• Maintain accurate and up-to-date documentation for systems, processes, and procedures.
• Strong attention to detail in managing system configurations, documentation, and change management processes.
• Drive to stay up to date on current technology trends.
• Ability to install, configure, test, troubleshoot, perform ongoing maintenance and enhancement of information technology and information systems.
• Comfortability with utilizing generative and agentic AI and other AI-powered applications to streamline tasks and improve output.
• Enthusiasm for experimenting with and integrating AI capabilities to drive creative solutions and automate routine processes.
• Willingness to continuously learn and adapt to new AI advancements and integrate them into work processes.
• Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 

Time Off
You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k
You'll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation 
The salary range for this position is $78,000 - $100,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location
This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations
Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.