Systems Engineer II, Enterprise Systems

Systems Engineer II, Enterprise Systems

The mission of the Allen Institute is to unlock the complexities of bioscience and advance our knowledge to improve human health. Using an open science, multi-scale, team-oriented approach, the Allen Institute focuses on accelerating foundational research, developing standards and models, and cultivating new ideas to make a broad, transformational impact on science.

The mission of the Allen Institute administration team is to provide support and structure to the scientific divisions. Coinciding with the team science approach, administration helps facilitate team learning and the overall mission of the institute.

As a key member of the Enterprise IT Infrastructure Team, you are an experienced systems engineer who is an effective problem solver and builds secure, scalable services using a combination of creativity and technical rigor. This role will be involved with cloud-based integrations, identity and access management, endpoint administration, cybersecurity operations, and deploying and upgrading IT infrastructure. We are especially interested in candidates with experience in Google Workspace and Google Cloud Platform (GCP), while maintaining working knowledge of Microsoft 365, Azure, and Mac administration.

The Allen Institute believes that team science significantly benefits from the participation of diverse voices, experiences, and backgrounds. High-quality science can only be produced when it includes different perspectives. We are committed to increasing diversity across every team and encourage people from all backgrounds to apply for this role.

Essential Functions

• Manage a Windows-based enterprise environment with over 40 servers supporting over 925 staff members
• Design, deploy, and upgrade IT infrastructure products and services supporting scientific and administrative business operations
• Engage in hardware and software lifecycle management
• Manage patch deployment and troubleshooting on workstations and servers
• Participate in the development of system standards, policies, and procedures
• Manage enterprise cybersecurity software agents and monitoring systems
• Enable single sign-on with multifactor authentication using Azure AD for on-prem and SaaS applications

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

Required Education and Experience

• Bachelor’s degree or equivalent combination of degree and experience required
• At least three years of professional Windows system administration experience
• Hands-on experience administering enterprise collaboration and cloud platforms such as Google Workspace and Google Cloud Platform (GCP)
• Practical experience managing production cloud services, with strength in Google Workspace and GCP and familiarity with Microsoft 365 and Azure
• Familiarity with system management frameworks such as MDT, WSUS, SCCM, and Intune

Preferred Education and Experience

• Five or more years of professional system administration experience preferred
• Working knowledge of Mac administration, including tools such as Jamf Pro, preferred
• One or more years of experience with centralized storage systems such as NetApp
• Knowledge of enterprise backup systems such as Veeam
• Operational automation skills using PowerShell
• Customer-focused mindset
• Excellent communication and collaboration skills
• Ability to balance competing priorities

Work Environment

• Data Center
• Office

Physical Demands

• Occasional lifting to 30 pounds
• Fine motor movements in fingers/hands to operate computers and other office equipment;
• Push/pull up to 50 lbs
• Stooping, bending, crouching, reaching

Position Type/Expected Hours of Work

• Rotating evening and weekend on-call coverage
• Occasional evening and weekend hours required

Travel

• Occasional local travel to alternate locations such as Allen Institute locations in close proximity

Annualized Salary Range

$112,950 - $139,750 *

* Final salary depends on the required education for the role, experience, level of skills relevant to the role, and work location, where applicable.

Benefits

Employees (and their families) are eligible to enroll in benefits per eligibility rules outlined in the Allen Institute’s Benefits Guide. These benefits include medical, dental, vision, and basic life insurance. Employees are also eligible to enroll in the Allen Institute’s 401k plan. Paid time off is also available as outlined in the Allen Institutes Benefits Guide. Details on the Allen Institute’s benefits offering are located at the following link to the Benefits Guide: https://alleninstitute.org/careers/benefits.

It is the policy of the Allen Institute to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Allen Institute will provide reasonable accommodations for qualified individuals with disabilities.