Technical Project Manager - SAP Deployment

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The Technical Project Manager – SAP Deployment is responsible for coordinating and driving the technical and operational activities required to successfully deploy the Project Elevate SAP solution to BFS field locations.

This position serves as a key connection point between Deployment Field Services, the Deployment Hub, Core Project teams, Business Enablement, site leadership, SAP functional/technical teams, Security, Data, Training, and support organizations. The role drives deployment readiness, manages dependencies and risks, coordinates cutover and Hypercare activities, and ensures technical issues are identified, routed, tracked, and resolved through the appropriate teams.

The position is not intended to be an SAP configuration/development role. Rather, the Technical Project Manager must understand SAP-enabled business processes and the BFS deployment model well enough to identify dependencies, facilitate technical problem solving, manage cross-functional execution, and communicate clearly between technical teams and field/site operations.

Key Responsibilities

1. Deployment Planning & Execution

• Lead team readiness and SAP functional training, ensuring team members develop the knowledge, skills, and hands-on proficiency required to confidently support their assigned functional area during deployment, go-live, and Hypercare.
•  Prepare and coach team members for effective end-user support, reinforcing strong communication, patience, professionalism, problem-solving, and a positive, customer-focused attitude when working with end users.
• Drive go-live and Hypercare readiness, keeping the team focused, engaged, and accountable while monitoring training progress, addressing knowledge gaps, reinforcing key processes, and ensuring the team is prepared to provide effective on-site support under demanding deployment conditions.
• Develop and maintain detailed deployment plans for assigned SAP deployment waves and locations.
• Coordinate technical activities across pre-deployment, readiness, cutover, go-live, Hypercare, and transition-to-support phases.
• Coordinate activities across multiple BFS locations and deployment  workstreams.
• Ensure owners, due dates, dependencies, and escalation paths are clearly established.
• Identify schedule conflicts and critical-path risks early and drive them toward resolution.

2. Technical & Site Readiness

Coordinate and track readiness of technical dependencies required for successful field deployment, including applicable:

• SAP environment/access readiness
• User roles and security access
• Site and deployment data readiness
• Devices and handheld technology
• Infrastructure and connectivity dependencies
• Interfaces and application dependencies
• Training/practice environments
• Deployment and support tools
• Build effective working relationships with BFS site leaders and field teams

3. Cutover & Go-Live Coordination

• Coordinate Field Deployment activities associated with production cutover and go-live.
• Maintain visibility to critical cutover tasks, dependencies, owners, status, and blockers.
• Facilitate deployment checkpoints and escalation discussions.
• Coordinate with Deployment Hub, Core Project, business, technical, and field resources when cutover activities affect site readiness.
• Ensure issues discovered during deployment are routed to the appropriate owner rather than allowing field teams to develop unsupported workarounds.
• Translate field operational issues into information technical and functional teams can act upon.
• Help technical teams understand the real-world business impact of deployment issues.
• Maintain focus on business continuity during deployment.
• Promote adoption of standard BFS Way processes rather than unsupported local workarounds.

4. Hypercare & Incident Coordination

• Support operational stabilization after SAP go-live.
• Monitor deployment issues and incidents requiring cross-team coordination.
• Drive appropriate triage and escalation of technical, functional, data, access, integration, or process issues.
• Work with ServiceNow and support teams to maintain visibility to issues affecting field operations.
• Facilitate prioritization of issues based on operational impact.
• Track significant issues through resolution and communicate progress to deployment leadership and affected stakeholders.
• Support transition from Hypercare into steady state support.
• Produce concise deployment status reporting for Deployment leadership.
• Facilitate recurring technical deployment/readiness meetings.
• Translate technical information into clear business impact for field and leadership audiences.
• Escalate decisions requiring leadership intervention with clear options, impacts, and recommended next steps.

Required Qualifications

• Bachelor's degree in Information Technology, Business, Project Management, Supply Chain, or comparable professional experience.
• 5+ years of technical project management, ERP deployment, IT implementation, or comparable large-scale transformation experience.
• Experience supporting SAP implementations, ERP deployments, or multi-site enterprise technology rollouts.
• Demonstrated ability to manage multiple sites, workstreams, dependencies, risks, and technical teams concurrently.
• Ability to translate between technical teams and nontechnical field/business users.
• Demonstrated experience operating in high-pressure go-live or production-support environments.
• Strong written, verbal, facilitation, and executive communication skills.
• Ability to travel to BFS field locations as required by deployment activities.

Preferred Qualifications

• SAP S/4HANA deployment experience
• Experience with large-scale, multi-location ERP implementations
• SAP functional knowledge in one or more areas relevant to BFS
• Cutover and Hypercare experience
• Experience supporting manufacturing, warehouse, transportation, distribution, supply-chain, or building-material operations
• Experience coordinating internal teams, systems integrators, and third-party field-support partners

This position was posted on November 2, 2026 and we anticipate it will be open for a minimum of five days, though it may be open for a longer period. We encourage your prompt application.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource’s benefits offerings are available here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. 

If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know. To let us know, please email the job title and location to [email protected]. Please do not send resumes to this email address - it is intended only be used to provide a notice of non-compliance.  

Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.