USED CAR MANAGER

Toyota of Kirkland, a dealership in the O'Brien Auto Group, is looking for Full-Time Used Car Manager who are looking for a chance to advance.

This position is paid 100% commission of total Used Car Department. Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Job Summary:
The Used Car Sales Manager is directly responsible for maximizing retail profits by better merchandising, lot operation and staff management.
 

Responsibilities to Include:

• Sales of certified pre-owned and other used cars.
• Manage and train sales team which #1 in the district in CSI, measured by factory monthly summary report.
• Manage, hire, and train a high quality sales staff with a focus on high volume, high gross, and high CSI (all hiring to be approved by GM).
• Involve all sales team members in a weekly game plan.
• Maintain used car write-up, appointment and sales boards.
• Obtain monthly production numbers from management and all staff and combine with results.
• Physical walk of inventory and inspection of used cars.
• Develop work schedule.
• Assist in training of the following:
  • BDC
  • AutoTown
  • 3 prospects daily
  • 10 follow-up and 20 cold calls daily
  • Phone script
  • Walk around
  • 7 steps to the sale
  • Delivery process
  • Write up
  • CPO product knowledge
• Establish and maintain a used car walk around for salespeople.
• Maintain and establish a high level of intensity.
• Daily sales meeting to review previous day.
• Recruit and pre-screen potential sales consultants for the used car group who have the potential to become full new car sales and leasing consultants.
• Train on a daily basis the phone script, 7 steps of the sale, certified vehicles, delivery procedures, closing skills and manufacturer certification.
• Motivate and maintain a well trained quality used car sales team.
• Produce minimum quota of 100 cars per month from the used car group.
• Take turns on all customers who visit the lot whenever possible.
• Demonstrate expert closing skills.
• Demonstrate expert knowledge of manufacturer certified pre-owned.
• Perform other duties as assigned by management.
• Regular attendance is essential.
• Work in cooperative, positive, & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment. Assure that your direct reports conform to these policies.

Equipment/Machines/Tools Typically Used: phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, and rulers.

Physical Demands: Required long periods (80-90% of workday) of standing and walking (on showroom floor, on dealership lot including interior and exterior of building). Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20lbs or less and carrying 10lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing and crawling.

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Toyota of Kirkland is an equal opportunity employer and a drug-free workplace.