Leads the architecture, implementation, integration, automation, testing, and optimization of ServiceNow and Veza identity security solutions. Advises clients on identity governance, authorization visibility, access analytics, compliance, and cybersecurity strategy. Conducts workshops, demonstrations, training, troubleshooting, and technical delivery from discovery through deployment. Develops scripts, applications, dashboards, and workflows while mentoring junior staff and supporting proposals, estimates, and sales opportunities.
This is a remote position.
Position Description:
The Senior ServiceNow Identity Security Engineer is responsible for leading the design, implementation, and optimization of identity security solutions on the ServiceNow platform, including Veza and related identity governance and authorization visibility capabilities. This role serves as a technical lead on identity security engagements, owning solution architecture, guiding delivery teams, and advising clients on identity security strategy and best practices.
This position works closely with clients, senior consultants, and cross-functional teams to deliver scalable, secure, and compliant identity security solutions while supporting the growth of Templar Shield’s identity security practice.
Primary Responsibilities:
- Lead the design, configuration, and implementation of ServiceNow Identity Security and Veza solutions.
- Translate complex business and security requirements into scalable technical designs and ServiceNow stories using Agile/SCRUM methodologies.
- Own end-to-end technical delivery for identity security engagements, from discovery through deployment and optimization.
- Develop and maintain integrations between ServiceNow identity security modules and third-party platforms.
- Design and enhance automation and orchestration workflows using ServiceNow Flow Designer and related capabilities.
- Establish and maintain system testing strategies, validation procedures, and deployment documentation.
- Lead client stakeholder workshops to assess identity security maturity and define current and future-state requirements.
- Serve as a trusted technical advisor, guiding clients on identity governance, authorization visibility, and access analytics.
- Conduct and lead product demonstrations for client discovery, solution validation, and training purposes.
- Advise clients on integrating identity security insights into broader cybersecurity programs.
- Develop scripts, custom applications, and workflow automation to extend ServiceNow identity security capabilities.
- Configure authorization visibility dashboards, analytics, and reporting aligned to client risk and compliance needs.
- Troubleshoot and resolve complex issues related to identity security configurations, integrations, and performance.
- Stay current with identity security trends, emerging threats, regulatory considerations, and ServiceNow platform enhancements.
- Provide technical guidance, standards, and best practices to junior engineers and consultants.
- Train and mentor team members on ServiceNow identity security, Veza, and delivery methodologies.
- Support internal sales and account teams by identifying identity security opportunities and solution approaches.
- Assist with proposals, effort estimates, and responses to RFPs related to identity security services.
Requirements
- 5+ years of experience in identity and access management (IAM), cybersecurity, or related IT domains.
- 3+ years of hands-on experience with ServiceNow and/or Veza, including identity security, IRM, or SecOps modules.
- ServiceNow CSA and/or CIS certifications
- Strong experience implementing identity governance, access certification, and authorization visibility solutions.
- Proficiency with ServiceNow scripting and automation (JavaScript, Glide API, Flow Designer).
- Experience designing and supporting integrations using REST APIs and web services.
- Excellent verbal and written communication skills with the ability to lead client-facing discussions.
Preferred / Nice-to-Have
- Familiarity with CMDB concepts and configuration management integration
- Experience with cloud identity integration (AWS IAM, Azure AD/Entra, GCP IAM)
- Experience integrating IAM solutions with enterprise systems
- Experience with identity platforms such as Veza, SailPoint, Saviynt, Okta, Microsoft Entra, or Clear Skye.
Benefits
- Competitive compensation + annual performance-based bonus
- 100% remote-first culture
- Benefits include health, dental, LTD, and life insurance coverage
- 401(k) with company match
- Reimbursement for job-related training and certifications
- Work on frontier projects at the cutting edge of AI + Risk Management
- A collaborative culture where your process designs shape real industry solutions
Similar Jobs
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Owns the Small Commercial Product AI investment roadmap and portfolio from intake and prioritization through execution, adoption, and performance measurement. Drives cross-functional AI initiatives, coordinates with Product, Data Science, Technology, and AI enablement teams, establishes business cases and KPIs, supports responsible AI governance, and promotes adoption of AI tools. Requires strong program management, stakeholder influence, analytical expertise, and knowledge of insurance product, pricing, underwriting, and predictive modeling.
Top Skills:
AIEmblemExcelPowerPointPredictive ModelingSASSQL
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty coverages, and converts prospects into policyholders. Completes paid licensing and sales training, represents the Liberty Mutual brand, provides customer-focused service, and meets sales goals. Requires a flexible schedule covering four weekdays and one weekend day, plus a compliant home workspace and high-speed wired internet connection.
Top Skills:
Cable/Fiber/Dsl InternetPc
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty products and coverages, and convert prospects into policyholders. The role includes paid training and licensing, customer-focused sales, brand representation, schedule flexibility, and remote work requirements. Representatives must meet performance goals, communicate persuasively, maintain strong organizational skills, and work four weekdays plus one weekend day on assigned shifts.
Top Skills:
PcWired High-Speed Internet
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
