Vice President 1 - Account Management

VP Account Management

Base salary range: $180-$230k plus bonus and equity

To learn more about EXL and what we offer, please visit us at https://www.exlservice.com/us-careers-and-benefits

Responsible for leading strategic initiatives for major accounts, concentrating on substantial growth and sophisticated relationship management within the digital, data, and AI sectors. Develops and implements advanced sales strategies tailored to meet complex client needs and objectives. Manages high-value accounts with multiple buying locations, including international, and possesses deep expertise in the company's multi-solution product offerings. Cultivates high-level client relationships, addresses complex challenges, and identifies significant growth opportunities across accounts.

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Strategic Account Management: Lead the development of comprehensive account strategies, aligning with broader business objectives and client needs.
Client Relationship Deepening: Build and strengthen strategic relationships with key client stakeholders, positioning the firm as a trusted partner and advisor.
Contract Negotiation: Manage contract negotiations and renewals, ensuring favorable terms and alignment with client expectations.
Cross functional Collaboration: Collaborate with internal teams (e.g., marketing, product development, customer support) to ensure the delivery of integrated solutions that meet client requirements.
Sales and Upselling: Identify opportunities for upselling and cross selling additional services or products within the scope of the account.

12-15 Years of experience in account management/client success of large accounts