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Crane Worldwide

Account Operations Supervisor

Posted 19 Days Ago
Be an Early Applicant
In-Office
Sumner, WA
100K-100K Annually
Senior level
In-Office
Sumner, WA
100K-100K Annually
Senior level
Leads account operations and supervises staff to ensure service agreements meet company standards. Oversees client communications, service responsiveness, profitability, budgets, purchasing, revenue, expenses, and operational reporting. Requires on-site presence, warehouse freight inspections, and coordination with managers and clients. The role requires at least five years of related experience, four years of industry experience, and three years of supervisory experience.
The summary above was generated by AI

Essential Job Functions

  • Lead and manage operations for account to ensure that the operations staff executes service agreements at, or above the Company's standards
  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters with the manager as well as client as needed
  • Review revenue and expenses to budget constraints and escalate issues as the need arises
  • Provide excellent service and responsiveness to client
  • Monitor the financial aspects of the assigned account (purchasing, budget preparation and review, reporting and expenses).

Other Skills & Abilities

  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

Physical Requirements

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Walking within the warehouse and inspecting freight
  • This job requires presence on-site at the assigned work location

 Education & Experience

  • High school diploma or GED Required, Bachelor's degree preferred
  • Minimum five years of related experience required
  • Minimum four years of industry experience required 
  • Minimum three years of supervisory experience required.

`Washington required disclosure: Salary range for this position is between USD 64,000 - 86,000 annually. 

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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