Supports product managers in discovering, planning, testing, launching, and improving software features for a telehealth SaaS platform. Collaborates with engineering and design, gathers user feedback, writes requirements and user stories, investigates bugs, analyzes product metrics, researches competitors, maintains documentation, and supports quality assurance. This early-career role develops technical product management skills through hands-on ownership of increasingly complex product tasks.
About Bask Health
RequirementsRequirements
Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.
We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.
About the RoleWe're looking for an Apprentice Product Manager to join Bask Health and develop hands-on experience building and improving software products.
You'll work closely with experienced product managers, engineers, and designers to understand how our platform works, identify user problems, and help turn ideas into product improvements.
This is an early-career opportunity for someone who is technically curious, takes initiative, and wants to develop into a strong technical product manager. You'll gain exposure to product discovery, technical planning, development, testing, and launches while contributing to real projects across Bask's platform.
We're looking for someone who enjoys solving problems, understands the fundamentals of software development, and is comfortable learning through hands-on work.
What You'll Do- Support product managers in planning, developing, and improving features across Bask's telehealth platform.
- Work with engineering and design teams to understand product requirements, technical constraints, and implementation decisions.
- Help gather and organize feedback from merchants, patients, clinicians, and internal teams.
- Assist with product discovery, user research, and identifying opportunities for improvement.
- Write clear product requirements, user stories, and acceptance criteria with guidance from experienced team members.
- Help investigate product issues, reproduce bugs, and document findings for engineering teams.
- Participate in product planning meetings, technical discussions, and feature reviews.
- Support testing and quality assurance to ensure new features work as expected.
- Analyze basic product metrics and user feedback to understand feature performance.
- Help maintain product documentation, project updates, and development priorities.
- Research competing products, industry trends, and potential product improvements.
- Contribute ideas for improving usability, reliability, and efficiency across Bask's applications.
- Take ownership of smaller product tasks and gradually lead more complex initiatives.
- Learn how to evaluate technical tradeoffs, prioritize product opportunities, and measure outcomes.
- Support product launches and help monitor performance after release.
RequirementsRequirements
- Foundational understanding of software development, web applications, and how software products are built.
- Hands-on coding experience through coursework, personal projects, internships, or professional work.
- Familiarity with JavaScript, TypeScript, Python, or another programming language.
- Ability to understand basic technical concepts and communicate effectively with engineers.
- Strong analytical thinking and problem-solving skills.
- Interest in product management, software development, and building technology products.
- Ability to organize information, document requirements, and communicate ideas clearly.
- Strong attention to detail and willingness to investigate problems independently.
- Ability to learn new tools, technologies, and product concepts quickly.
- Comfortable receiving feedback, asking questions, and working collaboratively.
- Strong written and verbal communication skills.
- Ability to take initiative, manage assigned responsibilities, and work effectively in a fast-moving environment.
- Previous internship, apprenticeship, or project experience in product management, software engineering, or a related technical field.
- Experience building websites, applications, APIs, or other software projects.
- Experience with React, Next.js, or other modern web development frameworks.
- Experience with product management tools such as Jira, Linear, Notion, or similar platforms.
- Familiarity with user research, product analytics, or usability testing.
- Experience writing user stories, documenting product requirements, or testing software.
- Exposure to SaaS platforms, e-commerce applications, or consumer-facing software.
- Experience with AI tools, automation, or data analysis.
- Interest in telehealth, digital health, or healthcare technology.
- A portfolio, GitHub profile, or personal projects demonstrating technical curiosity and initiative.
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