Business Analysis Manager

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

This role supports TFB Sales leadership and Sales teams by delivering analytical decision support, insights, and compensation execution with a specific focus on Total Billed Revenue (TBR). It involves gathering, validating, and documenting seller activity and data, and telling the story behind that data to inform compensation decisions. The role also owns and redefines the TBR quota methodology, measures its success, and supports segment owners with their TBR quota needs. Responsibilities include ad-hoc analysis, reporting, designing decision support tools, and collaborating on larger projects and initiatives. Success is measured by the accuracy, relevance, and timeliness of findings and decisions that meet business needs. The work strengthens sales effectiveness by building confidence in compensation programs, quotas, and commissionable activities, and it drives organizational strategy.
*** This position may be located remotely
*** This position is not eligible to support an employment visa - must be a US Citizen to apply.

Job Responsibilities:

• Own and redefine the Total Billed Revenue quota methodology, and measure its effectiveness and success in driving sales performance
• Partner with segment owners to support and deliver their TBR quota needs
• Execute TFB Sales compensation processes, ensuring accuracy and timeliness
• Lead the investigation, validation, and resolution of compensation inquiries and reported issues from TFB Sellers
• Gather, validate, and analyze TBR and seller activity data, and clearly communicate the story behind the data to leadership and stakeholders
• Develop and deliver new reports and perform ad-hoc analysis and reporting to address evolving compensation and TBR performance needs
• Provide analytical insights and decision support to leadership to inform compensation and quota decisions
• Collaborate with senior management to define and prioritize analysis, compensation, and quota initiatives
• Provide cross-training and serve as backup support to team members to ensure continuity of operations
• Perform other duties and projects as assigned by business management

Education and Work Experience:

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• 4+ years working experience solving analytical problems using research, quantitative and qualitative approaches (Required)
• Working experience with Excel, Salesforce (Required)
• Working experience with Power BI, SQL, Snowflake (Preferred)
• Must be a US Citizen

Knowledge, Skills and Abilities:

• Business Acumen (Required)
• Data Analysis (Required)
• Data Storytelling (Required)
• Executive Presence (Required)
• People Management (Required)
• Project Management (Required)
• Stakeholder Management (Required)
• Strategic Thinking (Required)

• At least 18 years of age
• Legally authorized to work in the United States

T-Mobile requires U.S. citizenship for certain roles within the organization. This role requires U.S. citizenship. Individuals hired into this role will be required to submit documentation proving U.S. citizenship within the first 7 days of hire - failure to do so will result in termination. 

Total Target Cash Earnings Opportunity: $89,585 - $161,575

National Base Pay Range: $77,900 - $140,500

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ375732¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.