Director of Product Management, Hyperforce

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Hyperforce team is seeking a Product Management leader with a strong builder mindset for building an AI-first compute infrastructure platform. The role requires technical expertise in infrastructure and platform-as-a-service (IaaS/PaaS), API management, and passion for delivering rich user experiences. The role will focus on building platform technologies for high-availability and scale.

What You'll Actually Be Doing:

• As a product leader, develop vision, strategy and multi-release roadmap for the compute infrastructure platform with emphasis for AI and data workloads.

• Own improving platform maturity for new AI and data application patterns and across critical platform capabilities such as availability, and scalability.

• Innovate at infrastructure and platform level by deeply understanding user needs and product fit while leveraging the knowledge of Infrastructure/platform-as-a-service and open-source technologies. 

• Partner with Salesforce product clouds so that all services are available on Hyperforce. Including gap analysis on requirements

• Engage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.

• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social media.

What we’re looking for:

Required Qualifications

• 12+ years minimum of Product Management, Solution Architect or similar experience.

• Specialization in user facing products, enterprise scale infrastructure/platform-as-a-service (IaaS/PaaS) platform, high-availability architecture, application networking and API management. 

• Proficiency and growth mindset in leveraging data analytics tools (eg. SQL) to query for product analytics and applying AI tools (eg. Claude Code) to build product prototypes.

• Passion for creating seamless user experience through value-chain and user journey mapping.

• Demonstrated experience in building product prototypes, writing strategy and translating customer needs into product capabilities.

• Direct experience of working on and leveraging AWS, Google Cloud and Azure services.

• A technical degree required, preferably in Software Engineering.

• Exceptional communication and collaboration skills.

Preferred Qualifications

• Experience with cloud native technologies such as Kubernetes and Service Mesh. 

• Background in applying AI and AIOps to develop strategic platform capabilities.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.