Embedded Payments Product Solutions Architect-Executive Director

Leverage your deep technical knowledge to reshape how clients experience our Embedded Finance products and help to elevate every client interaction.

As a Product Solutions Architect Director in JPMorgan Payments Embedded Finance and Solutions, you are a key member of the product management team with the technical and product expertise to translate client requirements into an end to end solution using our embedded payment capabilities. You will own the technical design through the sales/solutioning process for complex clients with an emphasis on technical discovery, API/integration, architecture, feasibility, solution blueprints and integration patterns. You should be the bridge between the client's architects/engineers and our Product/Engineering teams, leading technical workshops, designing the integration approach, identifying dependencies/gaps and determining how our capabilities fit into the client's broader technology ecosystem. Finally, as a solution architect you should identify common patterns and develop reusable reference architectures  against key client segment needs. 

Embedded Finance & Solutions (EF&S) drives simple, safe and intelligent embedded payment experiences for clients and their counterparties. EF&S serves as a platform orchestration layer across Payments- and firm-wide capabilities, driving growth through how those capabilities are orchestrated, packaged and delivered. EF&S manages a portfolio of products at all stages of the growth lifecycle, serving as a center of excellence for fraud prevention and helping grow cross-payments solutions for various industries. Similar to leading fintechs, EF&S focuses on orchestration, modularity and embedded integration, but operating inside a regulated global bank, EF&S leverages the firm’s fortress balance sheet, trust and risk capabilities, and unique data assets to make controls and compliance explicit and configurable for our clients. We help our clients grow their businesses by better serving their customers, powering new businesses and revenue streams while making operations more efficient.  

Job responsibilities

• Advises Sales and Client Solutions teams on the strategies and best practices for configuring and modifying our existing Embedded Finance products and features, often in partnership with Technology, to fit complex client use cases
• Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
• Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning 
• Speak as a SME on technical integrations, API’s and micro-services architectures
• Identifies and defines development requirements for product design enhancements based on client feedback 
• Be a key member of a JPMorgan product team with deep involvement in defining the product strategy; Identify and close new complex opportunities and accelerate industry segment solution adoption. 
• Serve as a subject matter expert on embedded payment solutions and possess a deep understanding of our clients’ needs and current industry trends
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.  
• Collaborate with the Product peers and help define the multi year product roadmap based on client insights and industry knowledge.

Required qualifications, capabilities, and skills

• 10 + years of experience or equivalent expertise working within a broad set of products to solve client use cases
• Experience working with clients in a payments, merchant acquiring, embedded solutions and technology field; Previous embedded finance and presales experience required
• Extensive experience with embedded finance products and partnering with clients
• Strong ability and experience explaining technical concepts to non-technical audience
• Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
• Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices 
• 10 + years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels; Thorough understanding of the software development lifecycle and API architecture.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in an enterprise technology ecosystem.