Forward Deployed Product Engineer

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

We're looking for a Forward Deployed Product Engineer to build and improve software features that solve real problems for Bask Health's merchants, internal teams, and platform users.

This role combines full-stack product engineering with direct exposure to the people and workflows our software supports. You'll work closely with product managers, designers, engineers, and customer-facing teams to understand user needs, identify product opportunities, and turn those insights into working features.

Rather than focusing exclusively on technical integrations or one-off implementations, you'll help develop reusable product functionality that improves the experience for multiple merchants and users across Bask's platform.

You'll work across frontend interfaces, backend services, APIs, and application workflows. Your projects may involve merchant dashboards, storefront functionality, patient experiences, internal tools, or improvements to existing platform features.

This is a hands-on engineering position with meaningful product ownership. You'll contribute to defining solutions, implementing features, testing functionality, and improving the product based on feedback and real-world usage.

We're looking for someone who enjoys building software, understands the connection between technical decisions and user experience, and takes initiative when identifying opportunities to make a product better.

• Design, build, and deploy product features across Bask Health's platform.
• Work directly with product, engineering, and customer-facing teams to understand user needs and technical requirements.
• Develop full-stack functionality using TypeScript, React, Next.js, Node.js, or comparable technologies.
• Build intuitive frontend interfaces for merchants and internal platform users.
• Develop backend services, APIs, and application logic supporting new product features.
• Translate user feedback and operational challenges into practical product improvements.
• Participate in technical discovery and solution planning for new features.
• Build reusable components and functionality that can support multiple merchants and use cases.
• Improve existing product workflows to reduce friction and increase usability.
• Develop features for merchant dashboards, platform configuration, and operational tools.
• Contribute to patient-facing or internal application functionality when needed.
• Integrate frontend applications with backend APIs and services.
• Work with SQL databases and application data to support product functionality.
• Build and maintain third-party integrations when required for product features.
• Collaborate with designers to implement polished, responsive user interfaces.
• Help define technical requirements and evaluate implementation approaches.
• Identify opportunities to simplify complex workflows through better product design.
• Develop prototypes and proof-of-concept features to validate product ideas.
• Write clean, maintainable, and well-tested production code.
• Implement appropriate validation, error handling, and application security.
• Troubleshoot product issues and investigate bugs affecting user experiences.
• Improve application performance, reliability, and maintainability.
• Participate in code reviews and contribute to engineering architecture decisions.
• Collaborate with stakeholders to evaluate feature effectiveness and identify improvements.
• Document technical decisions, feature behavior, and reusable components.
• Use AI-assisted development tools to improve engineering productivity.
• Take ownership of assigned product initiatives from discovery through deployment and iteration.

• 3+ years of professional experience in software engineering, product engineering, full-stack development, or a comparable hands-on technical role.
• Strong programming experience with JavaScript or TypeScript.
• Experience developing frontend applications using React or comparable frameworks.
• Experience building backend services, APIs, or application logic using Node.js or comparable technologies.
• Familiarity with Next.js or other modern full-stack web frameworks.
• Experience developing and maintaining production web applications.
• Strong understanding of frontend and backend application architecture.
• Experience working with REST APIs or comparable integration technologies.
• Familiarity with SQL databases and relational data.
• Experience building reusable frontend components and application functionality.
• Understanding of responsive web development and user interface fundamentals.
• Experience translating product requirements into working software.
• Ability to independently implement features across multiple application layers.
• Strong debugging and troubleshooting skills.
• Experience writing maintainable, well-structured production code.
• Familiarity with authentication, authorization, and secure application development.
• Understanding of application validation, error handling, and reliability.
• Experience working with Git and collaborative software development workflows.
• Familiarity with automated testing and software quality practices.
• Experience collaborating with product managers, designers, and engineers.
• Ability to evaluate technical tradeoffs and recommend practical solutions.
• Strong attention to detail and commitment to user experience.
• Ability to communicate technical decisions clearly to different stakeholders.
• Strong problem-solving skills and ownership of assigned projects.
• Comfort working in a fast-moving, remote engineering environment.

• Previous experience as a Product Engineer, Forward Deployed Engineer, or Full-Stack Engineer.
• Experience working directly with customers or users to understand product needs.
• Experience building merchant-facing SaaS applications.
• Familiarity with e-commerce platforms, storefronts, or subscription commerce.
• Experience developing configurable or white-label software products.
• Experience with React, Next.js, and TypeScript in production.
• Familiarity with tRPC, Prisma, or Drizzle ORM.
• Experience with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.
• Familiarity with event-driven application architectures.
• Experience building dashboards, administrative tools, or workflow management applications.
• Experience integrating third-party services using APIs and webhooks.
• Familiarity with Stripe or other payment processing integrations.
• Experience with multi-tenant SaaS architectures.
• Experience building internal tools or operational automation.
• Familiarity with product analytics, feature experimentation, or A/B testing.
• Experience with design systems and reusable UI component libraries.
• Experience developing healthcare or telehealth applications.
• Understanding of healthcare data privacy and security considerations.
• Experience contributing to product discovery or technical prototyping.
• Experience using AI-assisted development tools such as Cursor or Claude Code.