Provides welcoming front-desk support for veterinary clients and pets. Responsibilities include answering phones, scheduling and confirming appointments, managing the clinic schedule, explaining pricing and processes, maintaining client and pet records, processing payments through a point-of-sale system, and keeping the front office organized. The temporary 90-day assignment runs Monday through Thursday, 8 a.m. to 5 p.m.
Valley Veterinarian Clinic in Twisp, WA is hiring a Front Desk Receptionist to work in a temporary assignment for 90 days.
Work hours are 8 am to 5 pm, Monday through Thursday with Fridays off. Pay is $19/hour. This role does not include medical or dental benefits.
Who You Are
- You have at least two years of prior experience working at a front desk. You already know that you like this type of work. Prior experience in a vet clinic is not required.
- You live in the Methow Valley or Okanogan County and would have a reasonable daily commute to work in Twisp.
- You love people and animals equally. You are friendly and curious with both.
- When you interact with people and animals, you have a calming influence on them.
- It’s a plus if you know veterinary terminology and the basics of animal behavior and health.
- You are a multi-tasker and can talk to people, handle calls and enter data at the same time. You work just fine with interruptions because you don’t get flustered easily.
- You are an on time person.
- You're dependable and you plan your time off in advance, so that if you miss work, it’s for an important reason.
- You prefer to work in a team, rather than working alone.
- You like technology and learning new tech is easy for you.
- You have professional maturity and you are a clear and thoughtful communicator.
- You have a strong sense of humor. (Working in a vet clinic is humorous!)
What You’ll Do
- Welcome clients and pets. You know that going to the vet can be stressful for people and pets alike. You make both feel like they are in good hands.
- Answer and manage the phone. Be thorough, courteous and efficient on the phone.
- Schedule appointments. Make calls to confirm appointments. Manage the schedule to make sure it’s full and there aren’t unexpected openings.
- Update clients about pricing and scheduling processes.
- Ensure client and pet records are always up to date. Be detail oriented.
- Accept and post payments using our point of sale system.
- Keep the front desk and front office organized.
Questions?
Want to chat about this role before you decide to apply? Contact Michelle Valintis at Arrow Talent Group.
Applying is easy. A cover letter is optional, but encouraged. In your cover letter, please explain your interest in working in a front desk receptionist role and let us know why the Monday through Thursday, 8 am to 5 pm schedule will work well for you.
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