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KRG Technologies

Identity CSS

Reposted 12 Days Ago
Be an Early Applicant
In-Office
Redmond, WA, USA
Entry level
In-Office
Redmond, WA, USA
Entry level
The role involves customer support with a focus on troubleshooting identity-related issues, collaborating in a team environment, and utilizing Active Directory and Azure services.
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Company Description

Thanks & Regards

Ajith

KRG Technologies Inc.

ajith (at) krgtech.com

PH : 661 367 8000 x 310

Job Description

Job Title: Identity CSS

Location: Redmond, WA

Duration: Full Time

Job Description:

o Experience in a customer facing or customer support role

o Experience in troubleshooting and problem solving role

o Experience in a team environment o Experience in Identity, Active Directory, AAD etc

Azure Multi Factor Authentication (AMFA), O365, Domain Secure Channels etc

Additional Information

All your information will be kept confidential according to EEO guidelines.

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