Support Tech, LLC Logo

Support Tech, LLC

Remote Sales & Ops Job Description

Posted 10 Hours Ago
Be an Early Applicant
Remote
Hiring Remotely in USA
Entry level
Remote
Hiring Remotely in USA
Entry level
Manage the full sales lifecycle, including outbound prospecting, lead qualification, discovery, negotiation, closing, quote generation, and proposal development. Maintain accurate CRM records, deal stages, account data, contacts, and communications. Use Zoho or a similar CRM and Google Workspace to support sales operations, client presentations, pipeline management, and internal collaboration. The role combines new business development, full-cycle inside sales, quoting, and sales administration.
The summary above was generated by AI

This is a remote position.

Position: Inside Sales & Business Development Representative Location: [Remote] Job Type: Full-Time

About the Role We are seeking a highly organized and driven hybrid sales professional to manage our full sales lifecycle. This role bridges the gap between proactive prospecting (BDR) and pipeline management (Sales Ops). You will be responsible for hunting new business, managing the deal cycle, generating quotes, and ensuring our CRM and internal systems are flawlessly updated.

Core Responsibilities

  • Business Development (New Client Acquisition): Prospect, identify, and qualify new leads through outbound cold calling, email campaigns, and social selling.

  • Full-Cycle Deal Management: Guide qualified prospects through the entire sales pipeline from initial discovery call to negotiation and final close.

  • Sales Operations & Quoting: Generate accurate, timely quotes and proposals for prospects and existing clients.

  • Pipeline Hygiene: Maintain meticulous records of all sales activities, deal stages, and communications.

  • System Administration: Act as the daily driver of our tech stack, ensuring all account data, contacts, and deal statuses are current.



Requirements

Required Skills & Technology Experience

  • Zoho Proficiency: Hands-on experience navigating Zoho (or a similar major CRM), specifically building quotes, updating deal stages, and managing lead databases.

  • Google Workspace: Strong familiarity with Google Drive, Docs, Sheets, and Meet for daily operations, client presentations, and internal collaboration.

  • Sales Acumen: Proven track record of managing end-to-end deal cycles, not just setting appointments.

  • Operational Detail: High attention to detail with the ability to manage complex pricing, quotes, and contract terms without errors.

Candidate Profile & Evaluation Matrix

Because this role blends "hunting" (BDR) with "farming/organizing" (Sales Ops), standard sales reps may struggle with the paperwork, while ops specialists may struggle to cold call. Look for candidates with backgrounds in Account Management, Full-Cycle Inside Sales, or SMB Account Executive roles.


Skill Area

Core Requirement

Outbound Prospecting

Comfortable finding and engaging net-new clients.

Sales Operations

Flawless quote generation and pipeline hygiene.

Deal Management

Ability to advance deals through specific stages.

Tech Stack

Familiarity with Zoho and Google Workspace.



Benefits Structuring the Compensation

To keep a hybrid rep motivated across all their duties, consider a multi-tiered compensation plan:

  • Competitive Base Salary: Compensates for the heavy administrative and Sales Ops work (quotes, CRM updates) which traditional commission-only reps hate doing.

  • Commission on Closed Won Deals: Traditional percentage of the revenue or gross margin on deals they manage and close.

  • BDR Bonuses: Flat bonuses for hitting meeting-booked quotas or activating net-new logos.

You can post this immediately on platforms like LinkedIn, Indeed, and specialized boards like RepVue or Sales Hacker to attract tech-savvy sales talent.



Similar Jobs

31 Minutes Ago
In-Office or Remote
131K-165K Annually
Senior level
131K-165K Annually
Senior level
Pet • Professional Services
Leads operational performance across 14 veterinary hospitals in the Atlanta region. Owns regional P&L, KPIs, budgeting, pricing, labor and inventory management, hospital execution, medical quality alignment, talent strategy, leadership development, and culture. Partners with medical and executive leaders to improve client and Associate experiences, doctor productivity, care quality, recruitment, retention, and continuous improvement. Requires extensive travel within the United States and regional hospital leadership experience.
Top Skills: ExcelMicrosoft 365Power BIWorkday
33 Minutes Ago
Easy Apply
Remote
United States of America
Easy Apply
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Cloud • Information Technology
Manage worldwide monthly commission calculations, statements, disputes, CRM account reassignments, and CaptivateIQ administration. Develop commission plans, support quota planning, estimate regional and role-based quotas, align rules of engagement with plans, and evaluate sales performance through KPIs. The role partners with Sales leadership and Enablement while handling sensitive compensation discussions and improving SaaS commission processes.
Top Skills: CaptivateiqExcelSalesforce
34 Minutes Ago
Remote
United States
212K-339K Annually
Senior level
212K-339K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Leads the end-to-end operating model for Toast’s customer support organization, including staffing, workflows, service segmentation, workforce planning, quality, analytics, and performance measurement. Owns AI transformation across chat, voice, agent-assist, and automation, while partnering with Product and Engineering on support systems. Establishes voice-of-customer feedback loops, manages vendors and BPO partners, communicates performance to executives, and builds a high-performing operations leadership team.
Top Skills: Agent-AssistAIAutomationBusiness Intelligence ToolsCcaasChatbotsHelpdesk/CrmKnowledge BasesVirtual AgentsVoice AiWorkforce Management Systems

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account