Senior Finance Manager - Loyalty and Customer Engagement

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to team

Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability.

In 2023, Expedia Group launched One Key in the US market, a single loyalty program across our brands. We are looking for a Senior Finance Manager (TEaL - Traveler Engagement & Loyalty) to join Expedia Group's Finance Function. This role sits within the Traveler Marketing Finance team and plays a key strategic role in Expedia Group's Traveler Division supporting the loyalty program.  

 

As a Senior Finance Manager supporting Loyalty and Customer Engagement, you will be a strategic thought partner to the VP of Loyalty. You understand the economics and the accounting of the program inside out and are the representative of the TEaL team to the brands, corporate functions and senior finance leadership.

In this role you will:

• Bring your experience and best practices from previously having worked on a complex loyalty program.   

• Be the go-to person in TEaL on the loyalty value proposition and comprehensive understanding of the program nuances and economics. 

• Help the team achieve KPIs and deep dive on the drivers of success.

• Manage the forecasting and budgeting process for the Loyalty program across the globe.

• Have a thorough understanding of relevant GAAP principles and their implication on program economics.

• Partner with stakeholders on financial modelling for initiatives, program updates and new launches

• Work closely with accounting on month end close accruals to ensure accurate P&L and Balance Sheet reporting

• Partner with analytics to understand the long-term value proposition of loyalty program and work with business to provide program update recommendations to maximize long term value proposition.

 

Qualifications and Experience:

• 7+ years of finance experience with at least 4 years in customer engagement/loyalty space

• Advanced degree such as MBA or MS in Finance, Stats or other analytical fields.

• Solid experience understanding math and statistics

• Grasp of relevant GAAP and understanding the relationship between financial statements (Income Statement, Balance Sheet and Cashflow)

• Ability to utilize Financial Systems such as Hyperion

• Strong business insight and experience in marketing strategy or analytics  

• Experience working with complex SQL

• Experienced people leader able to manage geographically diverse teams.

The total cash range for this position in Seattle is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.