Jobs at Expedia Group

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In this role you will wear many hats - leverage your unique combination of skills in Business acumen, Architecture, Technical Program Management and Delivery Management. It provides you opportunity to be part of delivering customer focused – enterprise level solutions using cloud technologies for exponentially growing e-Commerce and Payments Domain. If you are a strong technology leader, with a growth mindset and one who loves challenges, we want to hear from you!

You will provide engineering leadership for our redesign and migration of the legacy HR data warehouse from MS SQL to AWS. You will optimize and automate ingestion and export processes for a variety of data sources, primarily Workday and other HR related systems. You will drive data investigations across organizations inside and outside of HR to deliver resolution of technical, procedural, and operational issues. You will build/extend toolsets, create/maintain batch jobs, and create systems documentation. You will guide and mentor other data engineers and influence large scale projects to set the future direction for people data and analytics across Expedia..

We are seeking a deeply experienced technical leader to lead the next generation of engineering investments, and culture for the Global Customer Operations (GCO) Virtual Agent Platform (VAP). The technical leader in this role will help design, engineer and drive implementation of critical pieces of the EG-wide architecture (platform and applications) for customer care - these areas include, but limited to, on boarding new (internal and external) partner services onto a new GraphQL based service registry, with intelligent fulfillment, building end-end customer journeys for self-service like Lodging Cancel, Air Exchange as well as enabling Partner journeys on the Virtual Agent Programming Model.. In addition, a key focus of this leader's role will also be to grow and mentor junior software engineers in GCO with a focus on building out a '2020 world-class engineering excellence' vision / culture.

As a Sr. Data Engineer on the Data Platform team, you are an authority, familiar with all the data warehousing technical components, infrastructure, and their integration. You’ll analyze large amounts of data, discover and solve real world problems. You are responsible for high level design and experience with Star Schemas, Data Cubes and Dimensional Models. We expect our data engineers to build durable data pipelines with the ability to scale elegantly with data volume growth. The code you write will enable our users to get data in a timely manner. You'll work on a variety of tools and systems, most of which are Cloud-based applications or data-platform components (e.g., data pipelines, processing, Visualization, reporting, etc.). In this role, you will be working in Agile development method for faster, quick-wins with the quality of design, development and operating BI components you develop.

You will be an integral member in the design, analysis, development and deployment efforts for multiple enterprise application projects to solve complex business problems. You will produce scalable, flexible, efficient and supportable solutions using appropriate technologies, including Java, JavaScript, Python, Hive, etc. You will support and follow Expedia Software Development Lifecycle. You will collaborate with Developers, Program Managers, Testers and Production Support Engineers in an agile development environment. You will improve the enterprise systems by integrating existing solutions and building new technology.

Own our near-term and long-term platform strategy, working closely with engineering leadership. Lead business analysis process for the team, including competitor review, forecasting, feature valuation, budgeting, and reporting. Mentor team members on effective feedback consolidation from business partners, supply partners, marketing partners, and customers. Manage major technology initiatives in the organization, establishing standards and communicating status to deliver quality in an agile environment. Research and promote new technologies and ways of thinking about the why and what of our technology stack.

The successful candidate will be able to clearly articulate his/her findings to executives through written and verbal communication. Ideal Candidate will develop a deep understanding of global business operations, financial results, and intercompany relationships and will work closely with the Finance, Accounting and financial systems and technology teams on the implementation of automated and scalable VAT processes and systems solutions for Expedia Group’s ecommerce travel platform.

We are searching for a Sr. Software Development Engineer who will drive key initiatives from conception all the way through requirements definition, analysis, technical specifications, development and delivery. This is a highly visible role that requires both business insight for working with senior management and technical depth for removing development road blocks.

Expedia’s GCO Customer Intelligence and Data team is seeking a skilled Software Development Engineer to design, develop, and implement data visualizations and self-service tools that will put key information at the fingertips of our decision makers. This role will interact with all facets and levels of the organization to define requirements, develop solutions, and drive value using an agile development process. You'll be both technically and functionally building a business intelligence platform from the ground up. Collaboration with and contribution to a multi-functional team will be key to successful delivery of business requirements. This role requires an energetic attitude, creative problem solving, a passion for technology and data, superb communication, relationship building skills, as well as flexibility in approach and design.

You thrive on leading people in a dynamic change environment to build a great culture and organization across geographies, cultures, systems and processes. You lead with your heart and support that direction with data and world class structures. You're deeply experienced leading operations within a large, matrixed, fast paced environment. You lean in to new opportunities for transformation and growth with enthusiasm and bring others with you with your vision and energy. You bring an overflowing operational excellence toolbox with you to achieve great things with speed and effectiveness.

As a Data Scientist within GCO, you will work with diverse teams of Subject Matter Experts, Product managers, engineers and others across multiple organizations to deliver Data Science solutions and recommendations. You will utilize ML, advanced analytical and statistical techniques in order to build statistical models which will be used to answer business questions, provide recommendations, understand drivers, prove or disprove hypotheses, and drive initiatives for GCO and eCP.

We are looking for software UI Engineers with a real passion for data. We are responsible for building accelerators, products and processes that power the data pipelines at Expedia, enable self-service capabilities and accelerate solution delivery. In this role, you will build and mature the UI for Expedia’s on-premises and cloud-based data platforms, collaborating to solve big challenges in the data ecosystem: data replication, providing cloud agnostic data services, intelligent monitoring/alerting of location agnostic data platforms, federated processing etc.

Watch the Money. Ensuring our partner credit statements are spot on both from a data quality and system performance perspective - so that we're not leaving any money on the table. Size the Problem. When there is a problem, you'll roll up your sleeves, put out the caution tape and go to work estimate the impact. Set the Priorities. You'll lead the backlog for bugs so that our teams are working on the most important things. Keep everyone Informed. You'll keep the team in the know on current problems, what's high priority (and what's not) and you'll let everyone know once the problem is sorted. Drive long term investments. You’ll establish a framework that will help us see the big picture. So we know if we having too many data quality issues (vs bench marks, historic trends) or if platform stability is an issue. And if we are, you’ll point us to the sources of these issues – so we focus our attention on fixing the right things. Share what you've learned. Our partner credit solutions are critical to our business, and we're making agile improvements, so they continue to be a differentiator. You'll be part of the product management team that making future investments based on the problems you're seeing.

On the SEM team, there are endless opportunities for you to inspire global travelers. If you can analyse data to provide actionable insights and understand how to use this to optimize marketing spend, audience targeting and influence customer behavior this is the right role for you. Our SEM analysts work in agile teams with their own backlogs and work cross-functionally to deliver end-to-end marketing campaigns. You will participate in a highly collaborative environment where marketing, engineering, data science, and product teams partner together and practices such as peer review and testing hypothesis are the norm.

Hire and develop top talent within your own team and participate in hiring across other teams. Provide coaching on all relevant competencies for the engineers in your own team and others as needed. Act as a catalyst to drive your staff’s career development by providing actionable feedback, coaching and finding opportunities within and outside of your team. Drive your team to innovate and deliver roadmap features with agility and high quality. Ensure a set of development practices are followed to assure quality and long-term health of the services your team owns. Perform reviews of all designs to make sure that they address failure modes, scalability, security and are suitable for tier 1 services. Represent your services and team in cross-functional discussions. Work with the product and program management team to maintain a roadmap for your team. Provide tier 3 operational support for the services you own. This includes providing an on-call rotation and acting as an escalation path to resolve issues.

We are looking for a Product Manager with a problem-solving mindset and a love of building extraordinary Partner Experiences. You are creative, collaborative and have a love for delivering solutions in a fast-paced agile environment. You are an exceptional implementer. You can prioritize effectively in a fast-changing environment, build and simplify, and communicate clearly and persuasively. You will have a passion for travel and are excited to work with groups across the company.

In this role, you will own a critical project, the #1 request by the sales team, that will significantly open up the template addressable market. You will shepherd it through its pilot stage spanning project scoping, metric definition, project management, impact evaluation, and lessons learned. You lead the process working closely with a dozen developers to deliver on behalf of our partners and their travelers. You will lead the process of identifying and solving the biggest problems for our partners and their customers in close collaboration with product design, technology, analytics. You will work through the full product lifecycle, turning concepts into live features.

Embody Expedia Group's Guiding Principles. Lead all aspects of a group of designers and provide personnel leadership across multiple products. Synthesize complex, and often ambiguous problems and business requirements into simple and usable features in a fast-paced, agile development environment. Get to know our target customers by leading and participating in research sessions. Help the team translate research into functional design vision; share the design vision to our broader product team. Support designers on their career growth guidance and mentorship. Uphold and maintain a high standard and consistency for our products and experiences.

Key responsibilities include owning discrete pieces of Marketing’s internal systems and analysis—working with partners, marketing managers and internal teams to ensure data-integrity and develop actionable reporting & recommendations. We seek to hire only the best of the best, so in this analytics role, you will partner with a team of especially creative, dedicated and passionate, world-class B2B marketers.

The Senior Director Product, Payments will play a lead role in shaping the current and nearer-term payments experiences as well as in developing the longer-term product vision for payments. The product scope of Expedia’s payments platform includes a substantial portfolio of consumer and supplier payments methods, currencies, and payments back-office solutions.  You will lead a sizable payments product management and UX team to enhance and innovate for a portfolio of global and local payment products. KPIs will include customer & supplier experience metrics as well as technology and financial metrics. As a senior leader on the payments team and Expedia’s eCommerce Platform, you will work closely with partners and stakeholders across the Expedia Group Product community as well as with a large set of Brands, Supply and Finance teams.

You will drive the strategy for our data platform through a deep understanding of our external and internal customer needs in the Americas, EMEA and APAC. Be responsible on delivering for the product vision, roadmap, product scenarios, user stories, and backlog for the product areas. You will be the subject matter expert for data quality, data integration, data availability and how internal customers can use data to support their business needs across all lines of business (air, hotel, car, etc.) and countries. Work closely with the agile development teams to ensure the global data platform provides consistent, clean, data and support analytics and reporting teams. Present Egencia product capabilities, vision, value propositions, and roadmap briefings to internal customers, internal analytics teams (Sales, Supply, etc.) and to Leadership team.

Your primary focus will extend well beyond pulling the data and crunching the numbers. You will tackle complex business problems by converting raw data into relevant and actionable business insights. You will work with one of the strongest data sets in the travel industry, state of the art technology, and the ability to see your insights turned into real products.

As the primary analytics expert, the Senior Analyst should have a passion for insightful business questions and finding the answers through exploratory data analysis. You will blend data from multiple sources and craft compelling stories to delight, inspire, and influence industry perceptions of Expedia Group. The successful candidate is someone who will relish rolling up his/her sleeves to unearth insights from new datasets, to find the next big story. This role will also challenge you to develop the most accurate measurement of PR effectiveness and value.

As a Principal Software Development Engineer on the team, you will play a key role in defining a ML-based architectural strategy. You will work with a dynamic group of product managers, architects and engineers to deliver a sophisticated, next-generation platform at scale. You will provide thought leadership and hand’s on engineering as we build an innovative suite of products and services, integrating seamlessly within our broad ecosystem.

Collaborate with key partners across the organization to envision and design the future state of operational excellence. Identify root causes of issues within the current state as well as required remediation. Create the road-map for delivery and lead a team of professionals in executing to achieve the vision. Develop performance metrics to measure the impact and success of the implemented process changes. Serve as a change agent and trusted adviser with strong credibility and influence in the organization. Champion a culture of innovation and continuous improvement through vocal advocacy and visible hands-on leadership. Build and develop a high-performance team that evolves with business needs.

The Global Account Manager, Strategic Accounts, is responsible for leading and managing the global client relationship with their portfolio of Strategic Accounts. This role acts as the client’s primary global liaison and will lead the Regional Account Management Team in strategic planning and delivery to ensure client’s business objectives are successfully mapped, aligned within the Regions and achieved. A key objective of this position is to develop multi-dimensional relationships with our clients, to ensure we are constantly reviewing the dynamic travel environment to providing simplified solutions for their World-Wide travel needs.We partner with our clients and mutually work to build and achieve key initiatives to support global consolidation and alignment.

o You will assist the team in preventing fraud, providing a benefit to both the company and our customers. o Work independently of other analysts while still chipping in to the overall goals of the team and department. o You will provide an in depth analysis of transactions in order to evaluate the fraud risk involved. o We want someone to assist with special projects both inside and outside the queue when required. o You will assist in identification and reporting of bugs or issues impacting the team. o Research transactional and customer records to link unidentified transactions and accounts to known fraudulent activity. o You May execute standard SQL database queries to retrieve data and produce standardized reports. o May analyze or assist with analysis of acquired data and reports to identify new fraudulent activity.

o You will assist the team in preventing fraud, providing a benefit to both the company and our customers. o Work independently of other analysts while still chipping in to the overall goals of the team and department. o You will provide an in depth analysis of transactions in order to evaluate the fraud risk involved. o We want someone to assist with special projects both inside and outside the queue when required. o You will assist in identification and reporting of bugs or issues impacting the team. o Research transactional and customer records to link unidentified transactions and accounts to known fraudulent activity. o You May execute standard SQL database queries to retrieve data and produce standardized reports. o May analyze or assist with analysis of acquired data and reports to identify new fraudulent activity.

Understand and measure the key drivers of the LX consumer decision journey from shopping, booking, post-purchase and repeat. Develop creative marketing/merchandizing concepts that appeal to our customers—It’s merchandising, with an s. Liaise with marketing team across the organization to execute on global multi-channel merchandising campaigns—I believe this should be plural, marketing teams. Participate in hands-on campaign execution: coupon creation, creative asset development, channel communications planning, performance monitoring, etc. Collaborate with the Expedia Social team to expand our existing LX social media and influencers programs, helping to establish goals, KPIs, and tactics. Formulate recommendations for product enhancements and new product requirements. Represent LX in broader business planning meeting. Lead meetings and planning sessions to grow support for LX business.

The Director of Investor Relations (IR) is responsible for developing and executing the Expedia Group global investor relations program and strategy, reporting to the Vice President, Head of Investor Relations. The primary objective of the IR program is to craft a holistic investment message and communication strategy and execute that strategy to inform investors and sell-side analysts. In addition, the IR function also leads all facets of the quarterly earnings process, analyzes street models to understand consensus expectations, distills analyst and press commentary about the industry, the company and competitors for internal distribution, and monitors and influences cross company communications for compliance and consistency.

In this role, you will handle multiple tasks and projects at a time, establish priorities for themselves and own deliverables end to end. You'll have the flexibility to work with minimal instruction and oversight, and deliver high quality outputs in a dynamic environment with overlapping deadlines and tight time constraints.

The Manager II, Optimization’s aim will be to optimize each centrally managed partner through improved processes and product, working through root cause analysis and strong feedback loop with primarily the API and connectivity Product team. In that role, you will work in close collaboration with product and tech and the commercial teams to provide strong analysis of technical and operational partner’s performances.

We’re looking for a creative and dynamic Senior Product Marketing Manager. The ideal candidate will have previous experience in the corporate travel ecosystem but an experienced product marketer with a track record as a fast learner with the ability to influence across the organization should apply. You will lead a small team to develop positioning of Egencia’s product and content value for – air, car, rail and supply offerings - to drive global awareness of Egencia’s capabilities.

Design and implement highly scalable, and reliable applications and components. Translate functional specifications into logical, component-based technical designs. Innovate and implement new ideas to solve complex software problems. Write back-end code in Java and front-end code in HTML, CSS, and JavaScript. Work closely with architects, product leads, and developers. Advocate for best practices, great code quality and supportability. Help other developers take advantage of new technologies. Participate in and lead code reviews. Help design and build reusable frameworks and libraries to simplify development.

Supporting a diverse stakeholder group in all phases of development: planning/grooming, delivery, support. Designing, developing, debugging, and modifying components of new and existing AWS applications and supporting technologies. Translating business requirements into logical, component-based technical designs. Participation in daily stand-ups to provide updates and maintain transparency within the group and across business partners. Participation in architecture and design discussions to promote adherence to development best practices. Providing guidance to more junior team members and championing scalable solutions. Participation in peer code reviews to drive quality across the platform. Troubleshooting and driving resolution of bugs/issues. Contribute technical insight to daily support issues, as needed.

As an Instructional Designer, you will apply knowledge of learning science, design, instructional technologies, and data analytics to improve learning environments at scale. The role will continuously improve these learning programs using an array of creative approaches that drive productivity, innovation, and operational excellence. You will be responsible to lead L&D projects, collaborate with subject matter guides, develop instructional material, coordinate, curate, and evaluate learning solutions. With at least 3-7 years’ experience in designing learning experiences, you take initiative for the entire instructional design process using the ADDIE and SAM models and work with SMEs in crafting and developing learning products for various global audiences in a call center environment. We work with a team of learning and development specialists assisting to incorporate business initiatives and customer improvement solutions into training strategy. Some travel may be required.

Own the implementation of machine learning models that increase self-service capability of our conversational AI platform. Develop exemplary and thoroughly tested code for our platform. Deliver on aggressive team goals and partner effectively in defining technical solutions. Excel in communicating with teammates clearly and consistently. Follow coding standards and engineering excellence practices as agreed by the team. Cross organizational boundaries to collaborate with other technology teams to solve integrated problems.

You are a creative product manager who will define and drive product development while building features into scalable architecture. You have experience delivering solutions in a fast-paced environment. Your ability to build and manage relationships with is celebrated, and you communicate effectively with everyone. You focus on design experiences that our customers love. You have a bias toward action and can break down problems into steps that drive product development at high speed. You are passionate about delivering differentiated experiences that put customers first.

Responsibilities for this position include the ability to partner with the executive team and other Executive Assistants to create a seamless support environment. This role requires someone who can think and plan ahead to handle multiple concurrent requests appropriately and manage time effectively.

As a Sr DevOps engineer, you will lead the DevOps and SRE efforts for our EGP organization to modernize, standardize, and constantly improve the build, deployment, and operations systems our engineering teams depend on for the creation and operations of Expedia Global Payments microservices in the cloud. Your knowledge of java systems development and technology will be instrumental to organize the standardization and technical debt reduction of the existing services which power Expedia Group’s payment platform.

As a Senior Software Engineer, you propose, prototype, design and implement various core components of the bot platform in collaboration with teams world over. As a senior member of the team, you will provide the thought leadership and technical expertise needed to overcome hard problems. By now, you would have built and supported critical components of products/platforms at scale.

In this role you will be the commercial analytics and finance lead for airline partnerships. You will be leveraging strong stakeholder relationships, using data and business judgement to provide robust decision support and guidance to the commercial team for various partnership initiatives, performance objectives and key milestones.

The Egencia brand marketing team helps create and distribute our brand to the world. We are looking for a Senior Content Marketing Manager to build innovative organic social media and content marketing campaigns. We are seeking an experienced and creative social strategist with a genuine passion for business travel to elevate our organic social media marketing strategy. You will have a record for delivering results on social campaigns, with the ability to develop strategy from scratch, sell big ideas internally and externally. You possess a knack for multi-tasking, can prioritize with ease, plus have a drive for testing and learning; leading to insight and data-based decisions.

Manage indirect tax audits and provide coordination fir responding to tax authority requests. Review VAT/GST returns and coordinate with accounting, payroll and business units to complete timely and accurate compliance reporting. Research and document VAT technical positions relating to Expedia Group’s operations and identify and implement required process, VAT controllership and compliance changes and improvements. Assistance with drafting indirect tax policies and procedures as needed. Track and communicate internally changes in indirect tax rules and regulations. Research and model impacts of important VAT legislative and policy proposals. Assist in implementing appropriate strategies and solutions in response to new VAT rules. Partner with Expedia business leaders and work cross functionally with finance, treasury, legal teams, and external advisers to provide VAT advice and guidance. Assist in implementation of automated and scalable VAT processes and systems to both support Expedia’s rapid international growth around the world and to allow the business to react quickly to new and evolving digital economy VAT legislation and policy proposal. Review intercompany and third-party contracts and make recommendations on tax clauses to agreements.

· Lead the measurement function and small team to provide statistical support on experimental design, exploratory data analysis and modeling. · Perform advanced statistical analysis and modeling using both standard and custom developed methods. · Collaborate with machine learning scientists, operations staff, account managers and business leaders. · Provide technical leadership on the use, adoption, and/or implementation of appropriate statistical methods and techniques . · Review research study plans to ensure that designs are consistent with objectives, and make recommendations regarding experimental design, statistical analysis, and data management. · Communicate concepts, issues, and results to both technical and non-technical audiences. · Provide training on the use of statistical software, statistical methods and study design. · Technical review of analyses and interpretation of results. · Contribute to academic statistics literature based on internal learnings.

Supporting a diverse partner group in all phases of Salesforce development: planning/grooming, delivery, support. Crafting, developing, debugging, and modifying components of existing SFDC applications and supporting technologies. Translating business requirements into logical, component-based technical designs. Participation in daily stand-ups to provide updates and maintain transparency within the group and across business partners. Participation in the development of standard methodologies. Involvement in peer code reviews to drive consistent quality across the platform. Driving resolution of bugs/issues. Giving technical insight to daily support issues as needed.

The localization Project Manager will be responsible to drive localization aspect of technical content projects. The candidate will need technical acumen and excellent communication skills to manage process and tool improvements affecting our hotel content, working alongside the Montreal technical team and Program Managers. The selected candidate will need the ability to deliver projects on time, to budget and to high quality and work closely with the Localization Program Managers to ensure business needs are met.

In this role, you will drive the strategy for our user interface, from our home page to our confirmation page. You will be empowered to innovate, build, and measure the effectiveness of your ideas. You will manage our content team, and own the product roadmap for content solutions on our site. This role is cross-organizational and senior-facing - you will present your ideas to the CarRentals leadership team and own relationships between product and the business.

Evaluate the design efficiency of common controls based upon industry standard methodology models (e.g. COBIT, ITIL) in accordance with compliance requirements. Participate in external certification and drive our partner audit events, including preparation, sample delivery, and onsite facilitation. Assist in the analysis and definition of security requirements and help with ongoing maintenance and support of security controls. Act as internal resource and authority on Expedia Security policy & standards. Lead and own the development of medium to complex multi-functional compliance and audit related projects Aid in defining audit scope and objectives, involving all relevant partners. Drive appropriate meeting cadence required to achieve and maintain for a successful internal/external third-party audit. Facilitate efficient communication across all levels of an audit to ensure consistency in reaching the audit's goals, and to help in the recognition of any potential opportunities, risks, or complications. Hold business partners accountable for timely and quality execution of objectives.

Prepare various state and local U.S. indirect sales and lodging tax returns with external service provider, utilizing technology solutions such as Alteryx, Tableau, and UIPath to effectively manage large compliance data sets.  Coordinate with the appropriate accounting team and external service provider to identify, prepare, and report unclaimed property.  Support the various states’ exemption certificate management requirements. Collaborate with other business groups to address tax compliance data needs. Assist with various U.S. real and business personal property tax filing obligations. Assist with Expedia Group’s unclaimed property filing obligations. May also preform indirect tax project work as required. This may include business advisory, financial reporting, transaction tax data analysis and/or modeling, and tax research and analysis projects. Use advanced excel skills and automation tools to manage large compliance data sets.

1. As a key member of our team, you will direct and guide the work of a hardworking group in the delivery of International Indirect tax requirements and program management. This position requires a combination of technical skills, finance systems, tax knowledge, along with significant people skills to elicit and organize requirements to support short-term delivery and long-term enhancements. As part of Expedia’s Global Tax Team. You will collaborate across the organization, partnering with the VAT team, Tax, Tax Technology, and partners throughout the Expedia. This team will deliver tax and transactional data requirements to contribute to and support the Global Tax Function. The Sr Manager, VAT Product and Program will be accountable for process improvements and system recommendations to support Tax Technology and Global Tax: a background in financial systems, finance/accounting are strongly preferred. Transaction tax is a significant plus.

You are a SQL and Python expert; have experience with related data analysis tools to deliver information and support the business. You will become an expert in Expedia data and deliver against ad hoc and ongoing requests for information. Analyze changes to business process and systems throughout Expedia brands; deliver solutions to Tax related to reporting, systems, and compliance operations. Develop solutions to automate, streamline, and enhance data access, data integrity, and business processes. You have passion around improving processes and systems. Collaborate with Finance partners, business sponsors, product managers, developers, and other parties to deliver project designs and business requirements. Represent Expedia Tax Department in multi-functional business meetings concerning data and systems requirements. Prepare data to support compliance and controversy, including incorporation of multiple data sets to create an end-to-end view of data flows.

An exciting opportunity has arisen to join the dynamic Finance team within Expedia Partner Solutions. This is a key role in evolving the ES FP&A team, reporting into the Senior Director Finance. A senior member of the Finance group, this role will lead a team based in the NAMER region providing FP&A support to the Enterprise Solutions division. Influential and dynamic, with the ability to add significant value across the business this role will be responsible for delivery of high quality performance analysis, key insights, detailed understanding of risks and opportunities and longer term strategic planning.

As the Machine Learning Engineer for the AI Labs, you will be responsible for translating business and functional requirements into concrete deliverables with the design, development, testing, and deployment of highly scalable distributed services. You will also partner with scientists and other engineers to help invent, implement, and connect sophisticated algorithms to our cloud-based engines. Prior domain knowledge including AI, ML, and NLU is a preferred. Strong motivation to learn ML, AI and NLU is critical for successful candidates.

Establish and maintain strong relationships with business stakeholders through communication and information sharing. Ensure vendors remain focused on our mutual goals and can scale to support our changing requirements. Work with key internal stakeholders to collect and maintain detailed business requirements for their technology needs.  Communicate with and make recommendations to all levels of management. Help ensure schedules are met and formal reporting and invoicing are timely and accurate. Identify, evangelize and train internal and external organizations on processes. Maintain relationships with internal departments to maintain policies and practices. Actively contribute to our team’s culture of having fun together, embracing change and delivering.

See the future. You will envision and own Hotel Checkout API products that align with our business strategy and that all our partners love to use. Make it happen. Work in a fast-paced agile environment with engineering, data, research, marketing and design to concept, implement and bring your work to market. Become the authority. You’ll know our partners and their needs, acting as their advocate within your team and the company. Act as an EPS ambassador. Present product capabilities, vision, value propositions, and roadmap briefings to partners, prospects, the sales teams, and at other public events. Learn from the best. Interact closely with leadership across Expedia Group brands.

This is a critical role, where you will help lead and design the talent pipeline by using various channels to look for potential candidates, contacting passive candidates and building top talent pipelines for future hiring needs. If you have solid networking skills, know how to source on social media and enjoy learning about different roles, we’d like to meet you.

Promote excellent partner relations by managing accurate responses with a positive attitude and service behavior. Respond to inquiries or requests in inventory management, data entry and training. Call partners to resolve current and future issues (questions, changes, etc.). Providing partners self-service support and maintenance by educating the relating functions of the software. Flexible and willing to defined procedures, standards and performance expectations directed by your Supervisor. Manage financial transaction support (disputes, questions, etc.) to partners across multiple account models. Administering accounting related processes, including accounts payable inquiries from lodging partners. Building and handling new and/or updating existing room type and rate plan, rate plan linkage, rate acquisition, pricing model changes, promotions and rate rules. Manage new hotel acquisition and onboarding contract administration including contract checklist and management. Collaborate with market management teams and other internal teams to respond critical & complex hotel partner issues.

In this position, you will focus on maintaining property descriptions and resolving requests for content updates submitted by hotels and internal teams. Supporting the onboarding process of new hotel partners brand websites. By putting yourself in the shoes of the partner, you will help them attract travelers You will be versatile in handling multiple software programs, prompt and accurate in your responses to email and phone communications and provide a simple, rapid, competent support experience. Dedicated and compassionate when dealing partners and travelers, you will work closely with other departments to ensure the best resolution, first time

The GPM team is investing in our entire martech stack with an emphasis on Marketo and we’re looking for a Marketing Automation Specialist to be part of a newly forming marketing automation team within GPM. This position will be based in Bellevue, WA and will be one of the first members of our marketing automation and email delivery team.

We're looking for a highly capable, motivated Software Engineer to join us in building best-in-class customer focused software. Our team delivers integrated software and hardware solutions allowing all of Expedia's customers and partners to contact us for assistance as they travel around the world. You would be an important part of a growing team using the newest technology to improve our customer experience across voice, web, and mobile platforms, empowering millions of travelers to enjoy their perfect trip. In this role, you will be a leader, influencer, and contributor across our technology.

The Expedia LPS Salesforce team is seeking a Solutions Architect with in-depth experience in Salesforce to join us in transforming our environment into a world-class CRM platform. We are looking for someone who will be a part of the CRM Architecture team and be responsible for partnering with various business partner teams to translate business requirements into innovative technology solutions. You are a Salesforce.com technical domain expert, have the experience and vision to deliver solutions inclined to clicks over code and proven ability to develop solutions to complex business problems utilizing standard methodologies based on real-world experiences. You have exceptional analytical and problem-solving skills, are comfortable interacting with business and technical resources, and can perform professionally in a fast-paced, dynamic environment.

As a key member of the Platform FP&A team, you will provide insight into financial performance through analysis, reporting and forecasting. You will work closely with eCP Technology leaders and other various functions including Sourcing & Procurement, Accounting, Tax and Human Resources.

You own pricing and sort from end-to-end, including all aspects of analytics, test design and execution. You develop consumer and pricing insights from sophisticated data-driven analysis that result in specific action plans. You deploy, test, and manage pricing and sorting models. You work closely with Product Managers and Engineers to design and execute site-wide monetization initiatives. You provide management with market and/or trend information, needed to make strategic decisions. You lead the development and evolution of analytical models establishing objectives, key metrics, and test plans. You manage cross-functional ad hoc research requests.

As a technical manager, you will lead the engineering team tasked with bringing premier content collaboration experiences which improve the daily lives of our users, enabling them to excel at their role, and successfully achieve shared business goals. We are passionate and committed in our dedication to provide excellent tools; establishing a robust, reliable suite of applications and services.  Our Team members take a long term view for solutions, with a solid focus on automation and scalability. You take the initiative, and take ownership to work issues to completion while remaining organised, consistent and calm under pressure. You enjoy working in a dynamic flexible environment with constant change and have the ability to express complex ideas to team members who have a variety of technical backgrounds.

This position combines expert-level proficiency in multiple Workday modules with the ability to communicate clearly and collaborate with Product Managers/ Technical Product Managers , turning broad requirements into deliverable work items and executing on them. The individual will also work with multi-functional teams to address system, interface, data and vendor issues.

As a Principal Engineer within Global Customer Operations (GCO), you will play a key role in defining our learning and intelligence services. You'll engage with a dynamic group of product managers, architects and engineers to deliver an intelligent customer service platform at enterprise scale. You will provide thought leadership and hands-on engineering as we build an innovative suite of products and services, integrating seamlessly within our broad ecosystem. In this role, you will be a critical member of a team which is using the latest technology to enable an effortless customer self-service experience across voice, web, mobile and social network platforms, empowering millions of travelers to enjoy their perfect trip.

Be a part of our development team and actively participate in all phases of the software development life-cycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support. Solve complex business problems by utilizing disciplined development methodology, producing scalable, flexible, efficient and supportable solutions using appropriate technologies. Teach and mentor junior developers in project implementation methodology.

This position combines expert-level proficiency in multiple Workday modules with the ability to communicate clearly and collaborate with Product Managers/ Technical Product Managers , turning broad requirements into deliverable work items and executing on them. The individual will also work with multi-functional teams to address system, interface, data and vendor issues.

• You will review requirements and design documents to understand the current state of design. • You will collaborate with Developers, Program Managers, Testers and Production Support Engineers to implement creative solutions via iterative approach. • You will guide the overall design and architecture of our platform and its components including the APIs. • You will Identify new technologies and techniques to improve the value proposition of the financial platform and systems and advocate opportunities to improve current procedures, processes and systems. • You will Independently run simultaneous projects and tasks, prioritize effectively, and thrive in a dynamic environment. • You will collaborate with non-ERP development teams to design efficient, supportable and scalable solutions. • You will partner with business, onsite / offshore team members in all phases of our project delivery and production enhancements.

Expedia is looking for an exceptional Sr. Software Engineer in Test to join the Flight Search Team. BFS, Expedia’s proprietary flight search and pricing engine, performs complex manipulations on massive and highly volatile datasets to power airline flight shopping for millions of customers every day. You will have the opportunity to understand and shape the marketplace we are looking to build, solve extremely hard problems, and make design decisions which can have a large impact across the company. The systems you design and implement will be expected to meet the levels of scalability and robustness needed for this high-volume and high-visibility product. Bring your programming smarts, problem solving skills, and passion for software engineering and join us as we solidify and grow our position as the leaders in the travel industry.

The Business Development Lead will play a meaningful role in providing commerce solutions for the travel market. Expedia Group is responsible for enabling $100 Billion of customer and supplier payment services for a portfolio of global online travel brands under Expedia Group. To date our transactional capabilities are clearly leading the travel industry. And while our technology and products have initially been built to power some of the industry’s leading brands, their ambitious strengths represent a compelling opportunity to broaden Expedia Group’s reach in the ecosystem of travel providers. Join a nimble and mighty team at the forefront of travel plus payments technology development and experience this transformational journey.

We are looking for an Engineering Manager who will drive the innovation and scale of the advertising data platform for Expedia Group Media Solutions. Your mission will be to leverage data technology to power a vibrant advertising marketplace, an insight driven sales and marketing workforce, and personalized and targeted ad content for our customers. From strategy, to technical design, to execution, and optimization – your role is to deliver a premier suite of data products & services that will delight our advertisers and customers, while creating a working environment where top technical talent will thrive.

Manage the design, execution, and analysis of the testing program (A/B, multivariate). Develop relevant test success metrics beyond conversion. Drive improvements in our A/B testing platform capabilities. Strengthen the test and learn culture by coaching other analytics members and training stakeholders. Synthesize data from various sources to improve our understanding of customer needs across platforms. Collaborate with other data teams (Analytics, Business Intelligence and Data Science) both within Egencia and across Expedia Group.

The Expedia Group Salesforce Engineering team is seeking to add a talented Salesforce Administrator to our growing team. Are you a- self-starter, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in a dynamic environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within short time frames? If so, here you will partner closely with various business teams to create and build functional operational support through the Salesforce application.

Picture yourself as a Global Planning and Forecasting Analyst. Sure, it is a big title, and you will wear very big shoes and multiple hats; you will be responsible for the demand forecasting, capacity and staff planning for multiple clients and points of sale across both our own contact centers, and for our outsourced vendor partners. And do this ACROSS THE GLOBE, but this is just the start...

The Senior Salesforce Administrator will play a pivotal role in supporting our key partners. The Expedia Group Salesforce Engineering team is seeking to add a seasoned Senior Salesforce Administrator to our team. Are you a self-starter, able to communicate seamlessly, able to lead multiple tasks and projects simultaneously, be responsible for your work end to end, prioritize your workload effectively, and thrive in a dynamic environment? Do you consistently work well within time constraints to meet ongoing and overlapping deadlines within tight time frames? If so, here you will partner closely with various business teams to create and build functional operational support through the Salesforce platform.

We’re looking for a dynamic, self-driven and customer focused Sr. Finance Manager to be an integral part of our GCO Finance team supporting Brand Expedia (BEXG) customer operations. As a key member of the GCO Finance team, you will play a critical role in driving shareholder value by providing insight into financial performance through analysis, forecasting, reporting of key operational and financial metrics and KPIs. You will also be responsible for distillation of complex financial data into actionable information while managing financial models, analyzing new initiatives, reviewing operational metrics, and preparing financial forecasts. The Sr. Finance Manager will lead a team of three.

The Senior Analyst, Indirect Tax will support Expedia Group’s growing Domestic Indirect Tax Operations Team. Expedia Group is a U.S. based travel and technology company that owns and operates several domestic and international online travel brands including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and Vrbo.

We are currently seeking an experienced Financial Reporting Manager at our Expedia Group Worldwide headquarters in Seattle, Washington. This position is part of the Global Financial Reporting group and the position would report to the Senior Director of Financial Reporting. The ideal candidate will have 7+ years' experience in the accounting profession with an emphasis on technical accounting and research primarily in the areas of Business Combinations, Revenue and Debt/Equity. Public Accounting experience is a must and some industry experience is preferred. This position will work closely with the Corporate Development team in overseeing and coordinating financial diligence related to potential acquisition targets. In addition, the position will be responsible for coordinating valuations as needed and performing purchase allocations as well as researching technical issues which arise from M&A activity or through entrance into new lines of business or contractual/commercial agreements/relationships. We seek a candidate that possesses excellent problem solving skills, is self-propelled, and has an ability to form and maintain relationships throughout the company at all levels.

The Tax Department Coordinator provides overall support for the Tax Team’s use of external advisors and other vendors, including contract review and management, accrual and billing analysis, and budgeting / reporting. Additionally, the Tax Department Coordinator monitors tax department resources, including headcount, and coordinates learning and education opportunities for the team. 

Delivering transfer pricing planning & documentation reports. Collecting and assisting with the analysis of quantitative and qualitative data and reporting results. Assisting with the analysis of transfer pricing aspects associated with business initiatives, expansion and transactions. Researching transfer pricing issues. Performing financial / economic analyses and building financial valuation models. Assisting with audits / providing tax controversy support. Drafting and reviewing intercompany agreements.

The Senior Analyst, Indirect Tax will support Expedia Group’s growing Domestic Indirect Tax Operations Team. Expedia Group is a US based travel and technology company that owns and operates several domestic and international online travel brands including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and Vrbo.

Site Reliability Engineering (SRE) is a discipline that combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. SRE ensures that Expedia’s critical systems have the stability and reliability required to meet the needs of our users. SRE is also a set of engineering approaches to running better production systems and building solutions to solve operations problems. Much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating manual work through automation.

Site Reliability Engineering (SRE) is a discipline that combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. SRE ensures that Expedia’s critical systems have the stability and reliability required to meet the needs of our users. SRE is also a set of engineering approaches to running better production systems and building solutions to solve operations problems. Much of our software development focuses on optimizing existing systems, building infrastructure, and eliminating manual work through automation.

o Maintain Resources (Hiring/termination/additions, team meetings, morale activities, development and training). o Create/monitor new hire plans. o Prioritize and delegate Team Deliverables as allocated through Strategic and Payment planning cycles Product Expansion and Daily service requests (Groom User stories, Sprint Planning, Daily Kanban review). o Performance feedback (1:1’s, Talent Reviews and YE reviews). o Participate in Strategic initiatives and planning (resource impacts). o Ensure PCI/SOX compliance is met.

Egencia is looking for Security Engineers to help us defend Egencia’s world class platform. Join a team who work tirelessly to secure our infrastructure and applications. This role requires you to have breadth and depth of security knowledge while earning the respect of your team mates and internal customers. You will be solving complex security challenges at scale and work on securing applications powering the most sophisticated travel e-commerce platform ever built.

As a User Researcher III, you will define and execute on the user research program and daily processes for one product area using a variety of methods including; field studies, lab testing, remote testing, and more. You will collaborate with product and User Experience teams to outline research plans, execute research, consolidate findings, and present actionable insights. You will: Define and consolidate quantitative and qualitative research, including surveys, lab-based usability studies, field studies, and more to provide insights on requirements definition, content strategy, wireframes, visual and interaction design. Work closely with partners on at least one product team to clearly define and prioritize user research questions, then outline and schedule research plans. Identify and recommend the best methods to answer research questions and prioritize them according to schedule and opportunity constraints. Actively find opportunities to improve the user experience for at least one product area. Be accountable for running and ensuring quality of user research within your area of focus. Consolidate research findings, often from multiple sources, into a short, concise, actionable story for design and product teams. Describe and present your methods, design explorations and trade-off rationale to peers, team partners, product partners and UX leadership.

As ML Engineer / Data Scientist within the EG Conversation Platform you will play a key role in defining our learning and intelligence services. You'll engage with a dynamic group of product managers, architects and engineers to deliver an intelligent customer service platform at enterprise scale. You will provide thought leadership and hands-on engineering as we build an innovative suite of products and services, integrating seamlessly within our broad ecosystem.

We are seeking a Principal product manager - Data Science to lead the efforts in defining and delivering a unified experience for scientists and engineers working on Machine Learning algorithms/products to significantly grow our business. You will have solid analytical skills and technical know-how to deliver processes and tools that help drive business growth via Machine Learning/Artificial Intelligence algorithms. You will work with applied researchers/data scientists, product management, business stakeholders, engineering teams, and leadership teams across the organization to ensure timely project delivery. You will work in an agile framework and help improve the process continuously. You will also have opportunities to influence people and teams in the larger organization as part of your collaborative effort to deliver data science projects. You must have strong drive, attention to detail, a collaborative work style, and flexibility to adapt to new situations.

We are looking for a Principal Software Development Engineer to build our next-generation tax system at Expedia Group. This highly scalable and resilient system will calculate the taxes applicable to billions of potential travel bookings per day. It needs the flexibility to handle the broad, constantly changing range of tax laws and rules applicable in thousands of jurisdictions around the world, while providing robust reporting and audit trails. These new capabilities will have a material impact on Expedia's financial performance. Our focus is on Revolutionizing Travel by using technology to manage transactions at a massive scale along with deep data analysis. You will be instrumental in the performance of our team to ensure that we meet the global needs of our business. Bring your passion for software performance and data, and be part of our success.

We're redefining our customer service experiences with state-of-the art artificial intelligence and machine learning in mind. We put the customer first and use data to drive our decisions. As part of our team, you'll partner across disciplines (UX Designers, Product Managers, Engineering, and others) to co-create simple, intuitive, useful, and cohesive product experiences and narratives that are context-aware, human, and delightful. You'll define content (for chat bots, knowledge base, email, and more) for end-to-end customer service journeys and different audiences, that helps users get the right help information at the right time. You'll solve for the presentation of product content in the experience, as well as the structure that delivers that product content.

In this role, you will work directly with LX suppliers to resolve day to day problems such as invoicing, inventory, stop sells, general inquiries and handle supplier relations specific to accounting discrepancies and customer escalations from call centers through phone and email interaction.

In this role, you will provide support for worldwide tax accounting and reporting, U.S. federal and state income tax compliance, and U.S. federal income tax controversy. In addition, you will assist with tax strategy and operations, including process and policy development, technology and automation, tax planning and modeling, and transaction support.

Own the implementation of machine learning models that increase self-service capability of our conversational AI platform. Develop exemplary and thoroughly tested code for our platform. Deliver on aggressive team goals and partner effectively in defining technical solutions. Excel in communicating with teammates clearly and consistently. Follow coding standards and engineering excellence practices as agreed by the team. Cross organizational boundaries to collaborate with other technology teams to solve integrated problems.

• Make it happen. Work in a fast-paced agile environment with financial operations, partner finance, sales and engineering - to concept, implement and bring your work to market. • Participate in building the future. You will envision our partner credit solution and make sure it lines up with our business strategy. • Become the authority. You’ll know our partners and their needs, as well what’s need to deliver a highly scalable financial solution. • Act as a partner credit ambassador. Present solution capabilities, vision, value propositions, and roadmap briefings for both other Expedia teams and internally within EPS. • Learn from the best. Interact closely with leadership across Expedia Group brands.

You are persistent. You are rejection-proof. You are not phased when people ignore your emails and calls, the challenge of cutting through the clutter motivates you. You possess a deep desire to learn enterprise SAAS sales from the ground up, and can demonstrate that you have got what it takes to be a rainmaker. You are competitive, optimistic, confident and you love to win. You are both adaptable and inventive; you are never say “that’s just how we’ve always done it”, instead looking for new ways to increase your productivity. You absorb and implement change quickly with limited disruption to your day-to-day production and workflow You multitask, handling several disparate tasks throughout your workday. You are proficient with Salesforce.com, Marketo, LinkedIn, Microsoft Outlook, Word, and Excel in addition to basic computer knowledge.

As a member of the Product team, you will drive strategic planning by driving business process automation and implementing/developing tools that drive scale and low-touch operations. You have experience working both at the strategic level and diving deep into operations systems & workflows to drive process improvements across our product, tech, marketing and partner enablement teams. You are both a great teammate as well as business innovation driver that enjoys driving clarity from ambiguity.

The finance analyst will be responsible for developing and leading the planning, reporting, and analytical tools necessary to support P&T group as it powers technologies and platforms key to the success of tech-oriented operations across TPG. The role will provide decision support and forward-looking business and operational planning, ongoing business information analysis, business metrics analytics and financial forecasting, as well as business performance measurement.

Manage campaign performance across all of Expedia’s line of business (Hotels, Flights, Packages) based on key metrics using existing tools. Use statistics, distributions and confidence intervals to make decisions based on data. Manipulate large datasets to find business insights and root-cause analysis and drive actions to increase ROI. Work with global teams to ensure optimal campaign performance and alignment of the company’s tools and processes. Develop and defend a financial plan / forecast. Have the ability to explain factors and events that will impact topline and bottom-line numbers. Collaborate with partners such as TripAdvisor, Trivago & Skyscanner, internal teams and senior leadership to optimize campaign performance. Represent the metasearch team in the North East Asia trading desk meetings to communicate performance updates and initiatives to senior leadership.

The eCP BI team is in search of a hardworking and highly motivated Technical Program Manager who can guide a team of engineers and reporting analysts to build high quality BI solutions that delight our customers, as well as partner with business and product management to drive the roadmap and strategy for our team. As someone who loves to look beyond the status quo, you will be in tune with team dynamics and constantly work to improve your team. You will use agile methodologies to plan ahead, understand and communicate priorities clearly and work closely with product, engineers, analysts, and business partners to distill product ideas down into shippable feature sets and user stories.

This position focuses not only on implementing software solutions for state of the art e-commerce processing systems but also on being a role model to your fellow engineers. You will get to expand your skills in building highly scalable solutions while influencing others and raising the bar on the overall level of excellence within the team. You will also get the opportunity to serve as a domain guru in multi-functional feature delivery. Whether you choose to move ahead in your career to a Senior Developer or become a manager, this is the role for you to learn how to move to the next stage.

As a Senior Software Development Engineer, you propose, prototype, design and implement various core components of the bot platform in collaboration with teams world over. As a senior member of the team, you will provide the thought leadership and technical expertise needed to overcome hard problems. By now, you would have built and supported critical components of products/platforms at scale.

Do you like writing code? Are you passionate about trying new technologies? Do you want to work with people who love what they do? The Lodging Partner Services team is looking for a passionate software design engineer to join one of our teams. If you are passionate about building global high volume web applications (website and backend) for global customers, this is the job for you! We're looking for highly motivated full stack engineer who is passionate about working with Java back-end services, and/or front end UI web interfaces. In this role you will lead, design, and implement web applications and service, work with other engineers to solve business and technology problems at hand.

As the Design Director for UDS (Unified Design System), you will lead our organization through the lifecycle of our design system — defining its strategy and operating model, scaling our system to new problem spaces, cultivating our self-sustaining community of contributors, and iteratively evaluating and improving our overall approach.

The Senior Manager, Payment Strategic Partnerships will play a significant role in the Expedia Global Payments (EGP) organization at Expedia Inc. EGP is responsible for enabling $70 Billion customer and supplier payment services for a portfolio of global online travel brands under Expedia Inc. These brands include globally well-known online travel brands such as Expedia, Hotels.com, Homeaway, Orbitz, Egencia, Expedia Affiliate Network, Orbitz, and Hotwire. Expedia Inc. is a 2013 Bloomberg Businessweek 50 list company, an annual ranking of S&P 500 companies with the best recent performance and outlook for the future. Expedia Inc. brings travel, technology together through a collaborative culture, it is ranked as one of the best places to work for 2016 in United States.

Your primary responsibility in this role will be to gather and analyse performance data to effectively optimise campaigns, structure problems and work on presenting significant insights and solutions for the team. This work will make significant impact on Expedia’s Brand P&L and allow collaboration beyond the GBM team such as Analytics, finance, CMC as well as external vendors in defining and executing the marketing strategy.

Be a part of our development team and actively participate in all phases of the software development lifecycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support. Solve complex business problems by utilizing disciplined development methodology, producing scalable, flexible, efficient and supportable solutions using appropriate technologies. Teach and mentor junior developers in project implementation methodology.

The Expedia People Technology Team is looking for a Workday Solutions Architect with a focus on Workday SaaS ERP to support Expedia Corporate and all Expedia Brands. As a Workday Solutions Architect, your primary responsibility will be defining and implementing Workday Business Processes, Security and Integrations for Expedia’s Human Resources team and people managers throughout all of Expedia Inc’s brands. You will define and lead the Security Model and define and lead the definition of simple and complex Business Processes. You will be the primary authority on Workday configuration and customization to meet Expedia’s global requirement. This position combines expert-level proficiency in Workday with the ability to communicate clearly and collaborate with Product Managers to turn broad requirements into deliverable work items. In addition, this role will be a technical lead position with day-to-day thought leadership and mentoring of a small team. The individual will also work with cross-functional teams to address system, interface, data and vendor issues.

There are two distinct instances of Salesforce in Media Solutions and we are re-imagining, re-designing, and re-engineering the way Salesforce is evolving within our Brand. We are looking for a passionate, tech-savvy and well-rounded person who loves code and integrations to join our crusade. As a smaller team within Expedia there is a lot of room for creativity in this role; you will wear many hats and have a very visible role in our organization. You will be a champion for scalable solutions and help minimize technical debt.

This position focuses not only on implementing software solutions for state of the art e-commerce processing systems but also on being a role model and mentor to your fellow engineers. You will get to expand your skills in building highly scalable solutions while influencing others and raising the bar on the overall level of excellence within the team. You will also get the opportunity to hone your skills in influencing decisions across the technology ecosystem within Expedia Inc. by being a key subject matter expert in cross-functional feature delivery. Your input will be critical to the selection of new hires on the team. Whether you choose to move ahead in your career to a Principal Engineer role or manage people, this is the perfect position to learn how to move to the next stage of your career.

The primary function of the role is to help design and implement components for the core analytics engine of our platform. You will work alongside engineers, leads, and product owners to plan, scope, and execute and, as a senior member of the team, will be looked towards as a thought leader and technical advocate. Your solutions will provide the ultimate customer experience needed to anticipate and resolve customer's questions using an automated assistant. You will have the opportunity to build a ‘V1’ platform from the ground-up by collaborating with product and engineering leadership.

This position focuses not only on implementing software solutions for state of the art e-commerce processing systems but also on being a role model and mentor to your fellow engineers. You will get to expand your skills in building highly scalable solutions while influencing others and raising the bar on the overall level of excellence within the team. You will also get the opportunity to hone your skills in influencing decisions across the technology ecosystem within Expedia Inc. by being a key subject matter expert in cross-functional feature delivery. Your input will be critical to the selection of new hires on the team. Whether you choose to move ahead in your career to a Principal Engineer role or manage people, this is the perfect position to learn how to move to the next stage of your career. 

You will drive innovation with technologies and solutions in the large-scale distributed cloud services and petabyte-scale data processing space. You'll work to identify new product features and close feature gaps in new and existing products. Collaborating across our team, you'll deliver rapid, iterative designs and/or new technology proof-of-concepts. You will provide technical leadership and participate in development efforts. You'll provide technical insight to the team, delivering recommendations, tutorials, blog articles and technical presentations, adapting to different levels of technical partners. You'll collaborate across a diverse team of internal and external partners.

Expedia Group’s Enterprise Risk & Security team (ERS) is seeking a hardworking and highly motivated Senior Security Architect. This individual will shape the future of our security practices and technologies as Expedia Group's travel platform evolves and uses new technologies to provide the best travel experience for our customers. Our ERS team is one of the best risk and security organizations in the world. We create and use the best technology solutions to continuously protect our data and systems for the benefit of our customers.

The Enterprise Information Security team is seeking a leader who will ensure that we provide the technology and business teams of Expedia Group with world class governance, regulatory adherence and compliance with our security policies across our systems and environments. The GRC team will be charged with cultivating an organization that provides PCI certification, IT security controls and policy compliance and creation for on-prem and cloud based environment, SOC2 attestation, privacy requirements (e.g. GDPR), partner and consumer support of security documentation, and security oversight of EI contracts. This leader will partner and engage with our technology and business teams, manage long-term relationship, and large-scale compliance and certifications in support of our security posture.

The advertising team at Expedia is looking for engineers to build new platforms that flawlessly serve our content to millions of users. We value rigor and creativity in our development process and believe in the power of a motivated & empowered development team. There is so much we want to do and we need strong engineers who can navigate distributed systems, solve challenging problems, and jump into new projects. Your work will touch systems at scale that reach people all around the world, while having a significant impact on our business. We connect travelers with meaningful destinations. Expedia Group has revolutionized the travel industry by applying technology and we are committed to enabling travelers through continued innovation. We are focused on building relevant experiences and our products aren't just about monetization, they align with our passion for travel. We help customize the shopping experience for each user and bring them closer to their next big adventure.

The SGI VAT Manager collaborates with stakeholders across the Expedia business to manage international VAT planning for strategic initiatives required to facilitate Expedia’s global expansion efforts. Reporting to the Director of the SGI, this position will have regular interaction with key stakeholders and is a great opportunity to work at the heart of a global ecommerce business. Further, this role will offer significant cross-functional collaboration and partnership opportunities with direct tax, transfer pricing, indirect tax leaders as well as legal, treasury, payments, accounting, and business leads.

Design and develop API library/Interfaces for publishing/ consuming & streaming data to and from the platform. Influence and contribute to the overall architecture and design of the intelligent conversational platform. Call out appropriate risks and issues in a timely manner to enable re-prioritization and stakeholder management if needed. Write your program as if you’re speaking to the person who will maintain your code. Own every task you undertake as if the future of the company depends upon it.

We are looking for a highly enthusiastic, collaborative and resourceful architect to be part of Expedia’s eCommerce Platform Risk and Security (ERS) team. As the principal architect, you will be driving the application and technology stack that protect Expedia, Inc and its brands from financial losses and brand reputation by securing its most valuable assets across all channels.

Build and maintain systems to centralize logging, monitoring, and observability. Build common tools to streamline and standardize development. Build, support, and deploy AWS infrastructure across Lab and Production accounts. Participate in planning work and identify areas of improvement. Interact with other engineers to build and influence cloud design decisions. Develop and maintain internal documentation.

Work closely with cross-functional teams to gather and understand business and feature requirements. You will know target users: develop or work from user profiles & conduct task analysis. Build user scenarios, help to craft and analyze user surveys and feedback. Develop process flows, wireframes, prototypes, high fidelity mockups, and detailed UI and visual design specifications for web and mobile. You'll present design work to the product team, engineering team, and external partners for review and feedback. Partner with highly technical development teams for product launch. You will handle projects in an agile, dynamic environment.

As a User Experience Researcher you will complete studies for one product vertical using a variety of methods including lab testing, remote testing and more. You will collaborate with business partners and User Experience teams to outline research plans, execute research, consolidate findings, and present actionable insights.

Support the development and implementation of standardized approaches / automated processes within GCO FP&A. Focus will be on automating the forecasting process and business monitoring / reporting. Partner with other members of the FP&A team to develop and implement data driven forecasting models / processes. Serve as a key business partner supporting GCO with financial insights, operational support and analysis. Develop understanding of business performance drivers and metrics, and bring together multiple data sources and identify interdependencies. Create reporting templates, scorecards, dashboards, etc. using source data to provide visualization to the end user Support the migration of manual reporting to the new automated solution where relevant. Ad hoc modeling, analysis and reporting, as required.

Expedia Global Payments (EGP) is looking for top engineering talent to help drive the development of our payments platform, seamlessly roll out new payments methods, and to continuously raise the bar on our operational excellence and engineering practices. Our services are the nexus of a globally distributed system that spans many organizations. Our roadmap is deep and contains several innovative programs designed to make our services fault tolerant, reduce the cost of payment processing, and improve customer experience. This includes compensating for downstream services that are not in Expedia's control. We are also looking to use cloud computing (AWS) to further solidify our infrastructure. This opportunity presents you with great technical challenges and the ability to have a tremendous business impact. We do this accurately and at scale, processing over $30 billion payments in 45+ currencies in over 155 countries every year across diverse payment options.

Translate the desired business outcome to technical solutions that meet operational and business needs. Design and architect solutions to build and extend our architecture in the cloud using Java, Scala, Kotlin and modern distributed systems. Build robust, scalable and performing microservices based architectures. Guide the overall design and architecture of our platform and its components including the APIs. Know the latest industry trends and bring solutions to the organization, and the larger Expedia community when and where applicable. Identify new technologies and techniques that can improve the value proposition and efficiency of the overall platform. Have knowledge of and ability to teach/mentor. Service Oriented Design and Implementations. Modern programming languages and concepts. Continuous improvements in the areas of scale, resiliency, and redundancy. Build effective engineering practices.

Are you a highly enthusiastic, collaborative and resourceful product manager who wants to be part of Expedia’s eCommerce Platform Risk and Security (ERS) team? As the Sr Product Manager, you will be driving the capabilities that protect Expedia Group from Security Threats and Risks. You will investigate, hypothesize, validate, integrate and deliver on appropriate technical controls into our hybrid environment securely to increase security and compliance posture. You will take pride in being responsive to set of security requirements. You will constantly improve on the security capabilities and features.

You have a deep background developing enterprise middleware with progressive experience as a leader. You have designed, built and maintained high volume mission-critical systems and have a firm grasp of cloud and hybrid cloud solutions. You are comfortable functioning with an emphasis on solutions architect or software architect depending on the need.

Understand our customers’ needs and how they differ by segment. Develop the north-star vision and strategy that will surpass customer expectations and drive adoption of our products and services. Stay educated and in tune with the payments industry and competitors as input to product vision. Define KPIs/metrics to track success and measure performance. Define and prioritize product roadmaps capabilities and features that support the product vision. Work closely with cross-functional Sales, Marketing, Technology and Operations to deliver products to market. Manage and mentor one or more Product Managers..

You will present customer behavior insights, identify customer issues and business opportunities to the Product, Engineering, Marketing and Design teams to collaboratively build the best in class site for customers around the globe looking for a place to stay. You will apply your expertise in quantitative analysis, predictive modeling, data mining, and the presentation of data with a singular goal of profit maximization and with a focus on actionable analytics. You will conduct A/B test design, implementation and analysis on the website in order to figure out the effectiveness of product optimization efforts. You will define key product metrics to monitor, and understand root causes of changes in metrics. You will collaborate with the Product team; you will propose what to build in the next roadmap. You will build understanding around the traveler ecosystem, capturing insights into user behaviors, and long-term trends. You will identify new levers to help move key product metrics.

Use analytics and UX data and research to identify and define customer problems we can solve through Assurance. Use data and analytics to glean insights, then use those insights to model the business landscape from the customer, business/ financial, and competitive analysis standpoints. Articulate and communicate a business opportunity based on data, observations, and analysis, and utilizing a framework that tells a comprehensive story. Help define strategy and prioritize opportunities in collaboration with the product and technology teams. Propose new ideas that address common travel pains and build evidence backed business cases to support those ideas. Deliver opportunity sizing of product ideas by combining analytical skills as well as creative use of sources to validate assumptions. Serve as the expert on the product from a pricing, availability, terms and conditions, and overall vision perspective. Develop effective relationships with the extended inter-disciplinary team comprised of product management, engineering, customer support, finance and legal.

This position will be responsible for the risk underwriting approach and operational functions of our commercial payments business throughout the customer lifecycle – sales & contracting, onboarding and sub merchant due diligence, ongoing operations and offboarding. This position will coordinate the risk underwriting functions across our Commerce Teams, our supporting Expedia Group teams and with our partners. 

The Expedia Peoples Technology Team is looking for an HCM Engineering Manager with a focus on Workday SaaS ERP to support the Expedia Group Brands an Engineering Manager in People Technology, you will provide coaching and leadership for a group of engineers in teams passionate about building our Employee facing Workday products and infrastructure. You will be challenged to work in a dynamic environment consisting of multiple product-aligned teams delivering innovation and optimizations for the Human Resources department. With your experience, technical skillset, and passion for coaching and motivating others, you and your team will create the components and experiences that enable Human Resource's vision of a delightful employee experience across Expedia.

The Media Solutions' Pricing & Yield team is looking for a senior data analyst to analyze price and inventory data resulting from serving our content to millions of users. We value rigor and creativity in our analysis and believe in the power of a motivated & empowered team. There is so much we want to do and we need strong analysts who can navigate massive data sets, solve challenging problems, and jump into new projects. Your work will touch systems at scale that reach people all around the world, while having a significant impact on our business. We connect travelers with meaningful destinations. Expedia Group has revolutionized the travel industry by applying technology and we are committed to enabling travelers through continued innovation. We are focused on building relevant experiences and our products aren't just about monetization, they align with our passion for travel. We help customize the shopping experience for each user and bring them closer to their next big adventure.

You will architect, build and support a modern, multi-tenant cloud-based enterprise data platform for both transactions and analytics and share your knowledge with your teammates, as well as the larger tech community. Principally responsible for the security architecture and tooling, ensuring our compliance with security policies as well as driving the organization in continuously improving our security posture.

This role is for Sr Technical Program Manager, who can enable team for agile delivery and quicker time to Market, cross collaborating with several teams across Expedia Group. Supports multiple initiatives that include onboarding Brands and Partners to Payments System, Global expansion of Payment Methods, building a scalable payments platform, optimizing a cost stream of hundreds of millions of dollars.

Do you care about understanding what customers are looking for? Are you interested in unlocking key insights to power personalization for a global travel platform? The Customer Insights team is responsible for Brand Expedia’s systems to classify customer intent and identify content that best serves the customer need. By knowing our customers, we drive richer experiences and realize greater value for the company. We ware looking for a Senior Engineer with a background in data science to help build the next generation of this customer insights platform. Bring your passion for software engineering, engineering excellence, data science and technical leadership and be part of our success!

You will drive innovation with technologies and solutions in the large-scale distributed cloud services and petabyte-scale data processing space. You'll work to identify new product features and close feature gaps in new and existing products. Collaborating across our team, you'll deliver rapid, iterative designs and/or new technology proof-of-concepts. You will provide technical leadership and participate in development efforts. You'll provide technical insight to the team, delivering recommendations, tutorials, blog articles and technical presentations, adapting to different levels of technical partners. You'll collaborate across a diverse team of internal and external partners.

The Senior Network Engineer is responsible for developing, maintaining, and supporting data center and cloud network Infrastructure. You will provide level 2 and level 3 network support including operation, change management and request fulfilment for network devices such as routers, switches, firewalls and load balancers. Your role, you will monitor and support global network, IP and related security services, resolve complex system and network issues and outages. This will involve maintenance and administration of all production IP communications equipment. You will directly engage with the network operations center and with customers to consult with them and handle their requests. Preparing network diagrams and maintaining equipment lists using automation where possible to ensure accuracy and completeness. Industry watching, both direct or through a third party, to ensure the company is aware and educated on new technologies. Team members will look to you to mentor, coach and be their focal point for technical network issues. You should be able to communicate well with vendors and partners to build relationships and work through technical scenarios.

Owns the end-to-end product life cycle for mid to large size projects: Design, development, testing, deployment, and providing operational excellence and support. You find and advocate for Industry standards and standard methodologies in development methodologies, techniques, and technologies. You contribute to advancing the team's design methodology and quality programming practices and mentor junior team members to adapt standard methodologies. Innovate and implement new ideas to solve complex software problems and prototype creative solutions to enable product MVP's. Independently understand scheduling, cost constraints, and impact to other teams; and make resource and architectural trade-offs.

We are looking for a Principal Software Engineer who is passionate about maintaining a high-quality bar for software and is deeply committed to supporting decision-making through data analysis. We like to innovate, learn, and have fun while building the best travel experience for our customers. You will architect, build and support a modern, multi-tenant cloud-based enterprise data platform for both AI and analytics, and share your knowledge with your teammates, as well as the larger tech community.

As a Manager, Software Development within Global Customer Operations (GCO), you will provide coaching and leadership to a team dedicated to driving technology innovation to create effortless customer experiences worldwide in Expedia Group apps, web sites, support channels, and contact centers via our Virtual Agent Platform. We support over 80 million customer interactions a year and over 12 thousand agents – across a global brand portfolio and workforce. GCO's Data and Intelligence team is looking for an leader with skillsets and experiences that demonstrate proficiency in engineering and machine learning. Our team is building out learning and intelligence services that power Expedia Group's Virtual Agents to address customer needs in an optimal manner without needing human intervention.

Define product vision, strategy and initiatives based on keen understanding of customer needs, the competitive landscape and market opportunity ($), including assessing competitive advantage and the company’s capacity to meet the opportunity. ​ Prioritize & execute on business opportunities in collaboration with the product management and technology teams. Enrich the team with business, product, revenue, growth and/or customer insights that address common travel pains, and build evidence backed business cases to create better globally available and locally relevant products and customer experiences, and business initiatives. Deliver opportunity sizing of product ideas by combining analytical skills with creative use of research & sources to validate assumptions. Be a Customer Advocate. Create product experiences & service solutions that solve current and future customer problems above and beyond expectations, inspiring customer delight and advocacy. Develop a keen understanding of consumer expectations & pain-points, and the competitive landscape by keeping abreast of market trends.

In this position, you will serve your team through open communication, setting clear goals and paths, and enabling collaboration with other teams to innovate standards and maintain high-quality content for both our newly acquired properties and our customer’s needs. You will partner with market management and Expedia Group brands and lead the team to provide inbound and outbound support to our hotel and property partners. By putting yourself in the shoes of the partner, you will help them attract travellers.

Build and support scalable and durable data solutions that can enable self-service advanced analytics using cloud-based technologies in an agile manner. Be a part of our development team and actively participate in all phases of the software development lifecycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support. Close partnership with internal partners from Engineering, product, and business. Drive technical design and development around real-time data analytics.

We are looking for an expert Admin to support evolving priorities and help us with our journey to Lightning. You should have a knack for understanding business requirements and processes to build impactful solutions in Salesforce.com. This role is hands-on and you will be building new processes, launching new workflows, creating page layouts in Skuid, and supporting the efforts of our development team. This is a thriving area with lots of potential for future success.

Usher in new ideas and raise the bar as pertains to product driven thinking across our core services. Work closely with the business partners across Expedia brands to deeply understand our traveler and supplier needs. Identify customer segments, explore opportunities and synthesize product capabilities. Work in a cross-disciplinary team to lead the planning, definition and delivery right from product initiation through adoption. Define and track key performance indicators to showcase the value of your product to our business and platform partners. Work with engineering teams to groom the backlog, estimate the effort, and participate in agile scrum routines. Be your Product's advocate, define strategy, build road-map and give presentations to executives across the company. Define product charters and carefully articulate product boundaries for both new and existing set of inter-dependent services, leading interactions across product roadmaps for a complex set of interdependent services. Represent our product offerings at project kick-offs and inceptions. Develop and mentor our product management team's talent pipeline.

If you have an ambitious spirit, are deeply technical and analytical, and long for the opportunity to build solutions to problems that directly impact the company's bottom-line, we want to talk to you! We are searching for a Senior Software Developer who will build the systems and services behind a new set of commercial products. These new services will be high volume, mission critical systems and integrate with the Expedia eCommerce ecosystem. This is a highly visible project that is a great opportunity to be on the ground floor in launching a new product with high growth potential.

​​You will work closely with Product and Operation teams, along with a wide array of partners, to design and build world-class data & BI platform on prem and Cloud environment. You will make meaningful dashboards out of usage data of various tools. ​You will design, develop and implement BI platforms across a variety of tools (Tableau, Qlik, SAP BO, MicroStrategy, etc). ​You will solve complex engineering challenges related to delivering a set of scalable, flexible and reliable multi-tenant BI platforms. ​You will partner with DSP Operations teams to ensure effective end to end support of tier 3 support issues. You'll participate in the review and project work to ensure that objectives, expectations and standards are met. ​You will commit to ongoing improvement in the ecosystem to delivering features including monitoring, instrumentation, deployment capabilities enabling platform reliability, scalability and resiliency.

Our teams have flexibility to make the technology choices that best provide customer value to partners. As a member of the team, you’ll be involved in these choices. As an example, most teams build RESTful services, typically with simple APIs using JSON. These are usually built on the JVM with Java but some pick Scala, Clojure and Kotlin. Some teams use node.js. Many teams are decomposing their services into microsystems to make things easier to maintain and continually deploy. When appropriate, teams build event-driven, streaming architectures and we also have teams working on front-end solutions, generally using React.js. Your team will be cloud-native or moving enthusiastically to AWS. We organize for feature velocity, so wherever appropriate, your teams will leverage AWS services like Lambda, Kinesis, ElastiCache, Aurora, DynamoDB and of course EC2, ECS and S3. To further help speed things up, you’ll look to build on top of open source systems and libraries like Redis, GRPC, Akka, Cassandra, and MongoDB.

Expedia is seeking a Sr. Process Solutions Manager within the Enablement Solutions organization of Lodging Partner Services (LPS). This position sits within the Process Solutions Team and is a critical support role that uses continuous improvement, lean, and project management principals to execute on initiatives. The Sr. Process Solutions Manager directly supports the LPS strategy and operational plans. It requires the incumbent to collaborate and partner globally and across different teams and organizations. It is critical to understand business needs and translate those into requirements and build scale-able solutions for the future. This position requires the individual to tailor messages to various audiences to obtain consensus, sign-off, and manage change effectively in a fast changing and diverse organization. The Sr. Process Solutions Manager reports to the Senior Manager in the Process Solutions team.

As a Salesforce Operation Analyst for our Global Salesforce team, you will act as the front line for support requests from our global user base. You have great communication skills and the dream to provide excellent customer service.

This position will report directly to the Senior Director of Audit and Risk Management. Lead and oversee internal audits, including development of the audit objectives/scope, facilitation of process interviews, documentation of company processes and procedures, identification of risks and controls, execution of internal controls testing, identification of issues, review of workpapers, and on-going communication with and reporting to stakeholders and leadership; Support and influence finance and enterprise-level risk management initiatives on behalf of CAS; take an active point-of-contact role, provide thought-leadership, and report back to Sr. Director on a regular basis. Provide on-going thought-leadership around emerging trends, regulations and technologies in the worlds of audit, risk management, regulatory compliance, e-commerce, and technology; promote continuous learning and cultivate “best-in-class” practitioner capabilities by delivering hands-on team trainings or organizing learning opportunities. Drive CAS strategy across the enterprise and consistently deliver executive-quality work products and audit reports that are effectively written with practical, actionable and value-adding recommendations; 

The Analyst, Indirect Tax will support Expedia Group’s growing Domestic Indirect Tax Operations Team. Expedia Group is a U.S. based travel and technology company that owns and operates several domestic and international online travel brands including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and Vrbo.

The Tax Manager, Indirect Tax will be responsible for the management of the various state and local U.S. indirect tax compliance obligations. The position will also require the management and mentorship of staff and may also include managing indirect tax project work as required on a variety of business advisory, financial reporting, transactional tax data, and tax research and analysis projects.

Management of system-level access, including AEM, Adobe Cloud Manager, Adobe Licensing Portal, and Adobe AEM CQ Support Portal. Primary point of contact for Adobe Managed Services. Management of roles and permissions for project administrators, authors, and developers. Coordination with content creators and development teams within Expedia. Maintenance and upgrades to AEM. Troubleshooting for system users. Support for content migrations from legacy content platforms to AEM.

We are looking for a Director of Product Management with a scientific mindset and a passion for building extraordinary user and developer experiences. You will be at the forefront of technology, helping pioneer a new conversational interaction model and scalable architecture. In this role, you will guide our product strategy, grow our team, and launch often.

You are a creative leader who will define and drive the product strategy while balancing competing priorities inherent in building scalable architecture. You have years of experience delivering solutions in a fast-paced environment. Your ability to build and manage relationships with partners is celebrated, and you communicate effectively with everyone. You bridge the technical and the commercial worlds as you design experiences that our customers love. You have a bias toward action and can break down complex problems into steps that drive product development at high speed. You are passionate about working with different businesses as we solve their specific challenges while putting customers first.

As the Senior Manager, Strategic Initiatives, you’ll work directly with our Enterprise Solutions business, to provide strategic support for some of our largest, premium partners, playing a crucial role in the continued evolution of this rapidly growing business.