Leads employee and labor relations operations, including investigations, team management, proactive labor relations strategy, union relations, collective bargaining support, compliance, training, and employee engagement initiatives. Advises HR leaders and business stakeholders on labor matters, monitors legal and regulatory trends, supports activism response plans, and partners with legal and communications teams to mitigate risk. The role requires strong knowledge of U.S. labor law, union negotiations, data analysis, and leadership.
Cox Automotive is currently looking for a Senior Manager, Employee & Labor Relations to join our team. Atlanta, Georgia is the preferred location for this role, which follows a hybrid work arrangement. Candidates must reside within the Eastern or Central time zones of the United States. Candidates located outside of Atlanta but within the Eastern or Central time zones will be considered for remote employment.
The Role:
The Senior Manager, Employee & Labor Relations provides operational oversight for the Employee Relations investigation function, leading a team of Employee Relations professionals, and oversees the Company's proactive labor relations strategy across the U.S., including executing and overseeing a sustainable Positive Employee Relations (PER) program focused on proactive employee engagement strategies, providing guidance on labor relations matters, and, in partnership with the Director of Employee & Labor Relations, designing/implementing action plans to mitigate risk.
Responsibilities:
Qualifications:
Preferred Qualifications:
USD 111,500.00 - 185,900.00 per year
Compensation:
Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
The Role:
The Senior Manager, Employee & Labor Relations provides operational oversight for the Employee Relations investigation function, leading a team of Employee Relations professionals, and oversees the Company's proactive labor relations strategy across the U.S., including executing and overseeing a sustainable Positive Employee Relations (PER) program focused on proactive employee engagement strategies, providing guidance on labor relations matters, and, in partnership with the Director of Employee & Labor Relations, designing/implementing action plans to mitigate risk.
Responsibilities:
- Lead, develop, and manage a team of Employee Relations professionals, providing day-to-day guidance, coaching, performance management, and professional development.
- Conduct sensitive or escalated investigations.
- In partnership with the Director of Employee & Labor Relations and other Employee Relations team management, identify trends and support the creation and implementation of programs and initiatives to support positive employee relations, improve management practices, and increase employee engagement and satisfaction.
- Monitor and analyze external trends and regulatory changes and provide updates and insights to senior leadership regarding same.
- Partner with the legal function to develop, implement, and lead rapid response plans to address activism incidents and third-party activity.
- Advise Positive Employee Relations Advisors, other HRBPs, and leaders on labor relations matters.
- Deliver Positive Employee Relations training for managers and other labor relations training/education and train others to deliver such training.
- Support local HR and internal and external counsel in the interpretation and routine re-negotiation of any existing collective bargaining agreements.
- Support, identify, and facilitate regular team learning and professional development opportunities.
- Partner collaboratively with Employment Counsel, the Communications team, and other internal and external stakeholders to develop and implement comprehensive readiness plans.
- Perform other duties as requested, including supporting employee relations investigations, HR compliance activities, and policy and compliance training support.
Qualifications:
- Bachelor's degree in related discipline and 8 years of progressive Employee Relations and Labor Relations experience. The right candidate could also have a different combination, such as a master's degree and 6 years of experience; a Ph.D. and 3 years of experience; or 12 years' experience in a related field.
- 3+ years' experience in which the individual assigned and prioritized others' work, reviewed and approved final deliverables, and provided performance input, including feedback and coaching.
- Understanding of U.S. labor and employment laws and guidelines; including specific proficiency in National Labor Relations Act rules and precedent.
- Direct experience working with labor unions, including negotiating collective bargaining agreements.
- Experience working with quantitative and qualitative data and using it to tell a compelling, relevant story.
- Team player with superior customer focus and attention to detail, with the ability to manage multiple competing priorities efficiently and effectively.
- Excellent verbal and written communication skills.
- Experience maintaining confidential information.
- Proficient in Microsoft Office, including Excel, PowerPoint and Word.
- Familiarity with employee engagement and offboarding survey tools.
- Ability to work cross-functionally and collaboratively across functional areas.
- Ability to think strategically and act tactically.
- Ability to lead, consult with, and influence business leaders.
- Ability to travel up to 15% of the time.
- For candidates located outside of Atlanta, ability to work successfully in a fully remote environment, with periodic travel as required.
Preferred Qualifications:
- Experience within a centralized Employee Relations model.
- HR or Labor Relations certification.
- Strong ability to use advanced technology for remote meetings and training.
- Experience and interest in using AI tools such as Microsoft Copilot or Claude.
USD 111,500.00 - 185,900.00 per year
Compensation:
Compensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Similar Jobs at Cox Enterprises
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manages employee relations and ethics investigations, advises leaders and HR partners, audits case work, interprets policies, identifies labor trends, and supports compliant, equitable workplace practices. The role documents and resolves sensitive cases, develops investigation processes, assists with legal complaints, monitors employee sentiment, and provides recommendations, coaching, and training support. It requires strong investigation, employment law, conflict resolution, communication, judgment, and data interpretation skills, with up to 15% travel.
Top Skills:
ClaudeExcelMicrosoft CopilotMS OfficePowerPointServicenowWord
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provides technical customer support for Dealertrack DMS, troubleshooting client issues, configuring and coding F&I documents, correcting calculations and disclosures, and managing escalations. Communicates with clients by phone and email, documents cases, analyzes transaction documents, and maintains service standards. Requires strong problem-solving, data analysis, organization, professionalism, and customer focus. The role follows a Mountain Time schedule with Saturday and holiday rotations and no travel.
Top Skills:
Dealertrack DmsJavaScriptExcelMicrosoft OutlookMicrosoft WordPdf
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manages third-party and BPO partner performance, governance, SLAs, staffing, reporting, and continuous improvement for Central Dispatch. Owns contact center platform and IVR business requirements, routing strategy, performance monitoring, and change coordination. Leads complex cross-functional projects, vendor transitions, process improvements, documentation, business continuity planning, and stakeholder communications. Analyzes operational data and presents recommendations that improve efficiency, client satisfaction, retention, and service quality.
Top Skills:
Contact Center PlatformIvrLean Daily ManagementExcelReporting ToolsWorkforce Management Systems
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

