Senior Manager, Strategic Insights

The way consumers discover and buy products is being rewritten — and Stackline sits at the center of that shift. As a Senior Manager on the Strategic Insights team, you'll be a trusted advisor to some of the world's most recognized brands, helping them navigate a rapidly evolving landscape where AI-powered shopping agents, digital shelf dynamics, and real-time data are reshaping how purchase decisions get made.

You’ll independently lead complex, end-to-end consulting engagements for some of the world’s largest enterprise brands — combining Stackline’s proprietary datasets with a powerful suite of AI tools to uncover growth opportunities, build compelling narratives, and deliver recommendations that move the needle. This isn’t a back-office analytics role — you’ll be the primary strategic advisor for your clients, owning the relationship from scoping through delivery, and helping shape how the team operates and evolves. If you’re someone who thrives in high-stakes client conversations as much as in spreadsheets, and who gets genuinely excited about what AI is doing to commerce, this role was built for you.

This is a hybrid role (4 days/week in office) at our office located in Downtown Seattle.

Client Relationships & Communication

• Own and grow consulting relationships with a portfolio of leading global brands, serving as their strategic advisor
• Lead client calls with confidence — synthesizing performance trends, aligning on priorities, and proactively bringing new ideas to the table
• Translate complex datasets and analyses into polished, persuasive narratives for executive and cross-functional stakeholders
• Build and deliver high-quality client-facing materials — presentations, performance recaps, one-pagers, and strategic frameworks — that make data feel urgent and actionable

Ecommerce Strategy & AI Shopping

• Conduct deep market, category, and competitor analyses to sharpen clients' ecommerce strategies and keep them ahead of fast-moving trends
• Advise clients on how to win across both the traditional digital shelf and the emerging agentic shelf — where AI assistants like Amazon Rufus, ChatGPT Shopping, and Perplexity are increasingly driving purchase decisions
• Identify optimization opportunities across AI shopping visibility, content, pricing, promotions, and advertising — and connect those levers to measurable business outcomes

AI-Powered Analysis & Insight

• Work inside a robust stack of AI tools — including Stackline's proprietary AI Visibility and Advisor platforms — to accelerate research, surface insights faster, and produce higher-quality deliverables in less time
• Use AI to streamline recurring workflows: automated reporting, trend detection, content audits, and more
• Identify opportunities to scale or automate existing service offerings, contributing to how the team evolves its delivery model
• Generate performance reports and forecasts that connect historical data to forward-looking strategic recommendations
• Mentor and provide guidance to junior team members, helping elevate the quality and consistency of the team’s client deliverables

Must-Haves

• Bachelor's degree in Business, Marketing, Communications, the Liberal Arts, or a related field
• 6+ years of experience in ecommerce, retail analytics, consulting, or a client-facing analytics role — with a demonstrated track record of independently owning complex client engagements
• Exceptional communication skills — written, verbal, and visual — with a demonstrated ability to build trust with clients and stakeholders
• Advanced proficiency in Excel and PowerPoint; you know how to make data compelling, not just accurate
• Proven ability to synthesize large, complex datasets into clear, confident recommendations
• Hands-on experience with AI tools (Claude, ChatGPT, Gemini, or similar) as a genuine accelerant to your work
• Strong organizational skills and the ability to manage multiple client workstreams simultaneously without dropping the ball
• Experience manipulating large datasets with SQL or comparable querying tools
• You thrive in ambiguity, move fast, and have innate curiosity

Bonus Points if you have

• MBA or other advanced degree
• Familiarity with AI shopping surfaces — Amazon Rufus, ChatGPT Shopping, Google AI Overviews, or similar
• Background in retail, CPG, digital advertising, or startup environments