Senior Program Manager - Microsoft Digital

Microsoft Digital (MSD) builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

Within Microsoft Digital, Corporate Functions Team builds and manages integrated legal, digital workplace, and operational platforms that power Microsoft’s employee and enterprise experiences. This includes services across campus operations, workplace services, immigration, contracts, litigation, eDiscovery, nonprofits, Elevate, and legal operations.

These are enterprise-grade internal platforms, with high-trust security and compliance expectations, live-site and QoS rigor, and an AI-first mandate to transform how work gets done.

We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!

Microsoft Digital's Corporate Functions organization is seeking a Senior Product Manager to help reimagine how Microsoft operates through AI, automation, and intelligent enterprise platforms. This role sits at the intersection of business transformation, product strategy, engineering, and AI innovation.

You will define and drive product strategy for a portfolio of enterprise platforms supporting Legal function at Microsoft. You will work with engineering teams, business leaders, data scientists, and AI specialists to create agentic experiences that reduce operational toil, improve employee experiences, and generate measurable business outcomes.

The ideal candidate combines deep product management fundamentals with systems thinking, business acumen, customer obsession, and a passion for applying AI to transform how work gets done. You are comfortable moving between strategic planning, customer discovery, roadmap definition, data analysis, engineering discussions, and executive storytelling. You thrive in ambiguity and lead through influence rather than authority.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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Key Responsibilities

• Product Strategy & Vision – Define product vision, strategy, and roadmaps for AI-powered enterprise platforms across Legal, Workplace, Compliance, and Operations.
• Business Transformation – Identify opportunities to simplify, automate, and transform business processes through AI, data, and modern platform capabilities.
• Customer Obsession – Deeply understand customer and business needs, validate problems, and translate insights into impactful product investments.
• AI-First Experiences – Drive the design and delivery of agentic, Copilot-powered, and intelligent workflow experiences that improve productivity and business outcomes.
• Data-Driven Decisions – Establish success metrics, analyze product and operational signals, and use data to prioritize investments and measure impact.
• Cross-Functional Leadership – Partner across engineering, design, architecture, data, and business teams to deliver end-to-end solutions at enterprise scale.
• Platform & Ecosystem Thinking – Influence build-vs-buy decisions, leverage Microsoft first-party capabilities, and drive reusable platform approaches across domains.
• Operational Excellence – Champion security, compliance, accessibility, quality of service, and responsible AI as core product requirements.
• Influence & Communication – Drive alignment with senior stakeholders, communicate compelling product narratives, and lead through influence in a highly collaborative environment.

What Success Looks Like (First 6–12 Months)

• Established a clear product strategy and prioritized roadmap across one or more Corporate Functions domains.
• Delivered at least one significant AI-powered or agentic experience that demonstrates measurable business impact.
• Defined and operationalized business outcome metrics tied to cost savings, operational efficiency, employee experience improvements, risk reduction, or revenue enablement.
• Built trusted partnerships across business, engineering, and Microsoft first-party product teams.
• Influenced adoption of reusable AI and platform capabilities that accelerate delivery across multiple product areas.
• Helped shape Corporate Functions' AI-first operating model and product mindset.

Required Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
  • OR equivalent experience.

Preferred Qualifications:

• 8+ years of experience in Product Management, Program Management, Software Engineering, or related technology roles.
• Experience delivering enterprise SaaS, workflow, business applications, or platform products.
• Experience defining product strategy and roadmaps across complex cross-functional environments.
• Experience applying AI, Copilot, automation, machine learning, or conversational experiences to business scenarios.
• Demonstrated success driving measurable business outcomes through product investments.
• Ability to influence senior leadership and drive alignment across diverse stakeholders.
• Strong analytical skills with experience using data and experimentation to guide decisions.
• Familiarity with enterprise security, privacy, compliance, and responsible AI practices.
• Experience with Microsoft technologies such as Microsoft 365, Azure, Power Platform, Dynamics 365, Copilot Studio, Foundry, or related platforms preferred.

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.