Microsoft Logo

Microsoft

Site Reliability Engineer II - CTJ - Secret

Posted 10 Days Ago
Be an Early Applicant
In-Office
Redmond, WA, USA
102K-219K Annually
Mid level
In-Office
Redmond, WA, USA
102K-219K Annually
Mid level
Own reliability and operational health for Substrate services in regulated environments. Respond to incidents as on-call engineer, diagnose and fix production issues, implement automation, develop monitoring and telemetry for SLOs, lead post-incident reviews, and collaborate with engineering teams to embed reliability and security.
The summary above was generated by AI
Overview

Microsoft Substrate is the foundational cloud platform that powers many of Microsoft’s most critical services including Exchange Online and M365 Copilot, providing shared infrastructure, identity, messaging, storage, and service-to-service capabilities used across Microsoft 365 and related cloud offerings. Substrate services operate at global scale and are designed to deliver high availability, reliability, and security for some of the world’s most demanding workloads. 

As a Site Reliability Engineer II, you will take ownership of reliability and operational outcomes for specific components or services. You will independently diagnose and resolve production issues, design and implement automation to reduce toil, and contribute to service improvements that enhance availability, scalability, and efficiency. 

This role requires deeper technical judgment, stronger software engineering fundamentals, and close collaboration with partner teams to ensure reliability, diagnosability, security, and compliance are built into services from design through operation—particularly for services operating in highly-regulated environments. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 


Responsibilities
  • Own reliability and operational health for one or more Substrate components or services in highly regulated environments. 

  • Serve as an actively engaged on-call engineer (OCE), participating in an on-call rotation and independently responding to incidents for owned services. 

  • Respond to, diagnose, and resolve production incidents with minimal supervision. 

  • Design and implement automation to reduce operational toil and improve service stability. 

  • Develop and maintain monitoring, alerting, and telemetry to support SLOs and operational metrics. 

  • Lead post-incident reviews for owned incidents, focusing on root cause analysis and durable fixes. 

  • Collaborate with software engineering teams to embed reliability and operability into service design. 

  • Write and maintain production-quality code and automation that improves reliability, scalability, and operational efficiency. 


Qualifications

Required Qualifications: 

  • Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration
    • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
    • OR equivalent experience.
  • 4+ years technical experience in software engineering, network engineering, or systems administration.

Other Requirements: 

Security Clearance Requirements
Candidates must be able to meet Microsoft, customer and/or government security screening requirements required for this role. These requirements include, but are not limited to, the following specialized security screenings: 

This role requires access to Microsoft Government cloud environments, including GCC Moderate (GCCM), GCC High (GCCH), and Department of Defense (DoD) environments. As a result, the successful candidate must be able to obtain and maintain the appropriate background investigations and customer screenings required for access to these environments. 

For access to GCCH and DoD environments, this role requires the ability to obtain and maintain a favorably adjudicated Tier 3 (T3) background investigation.

For access to GCCM environments, this role requires the ability to meet Criminal Justice Information Services (CJIS) eligibility requirements.

For manager-level roles, a Tier 5 (T5) background investigation is preferred, as certain approval authorities and operational responsibilities require this level of screening. 

Candidates may be considered without currently holding these background investigations, provided they are eligible for and able to successfully obtain them. Candidates may begin work while required background investigations are in progress; however, failure to obtain or maintain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination. 

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.
    2+ years technical experience working with large-scale cloud or distributed systems.

Site Reliability Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.



Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

HQ

Microsoft Redmond, Washington, USA Office

1 Microsoft Way, Redmond, WA, United States, 98052

Microsoft Bellevue, Washington, USA Office

Bellevue, United States

Microsoft Issaquah, Washington, USA Office

Issaquah, United States

Microsoft Kirkland, Washington, USA Office

Kirkland, United States

Microsoft Mercer Island, Washington, USA Office

Mercer Island, United States

Microsoft Sammamish, Washington, USA Office

Sammamish, United States

Microsoft Seattle, Washington, USA Office

Seattle, United States

Similar Jobs

7 Days Ago
In-Office
Redmond, WA, USA
102K-261K Annually
Junior
102K-261K Annually
Junior
Software • Quantum Computing • Metaverse • Infrastructure as a Service (IaaS)
Operate and improve Microsoft Defender services in US government cloud environments: provide 24x7 on-call support, run live-site incident response and postmortems, automate deployments and tooling, validate security/compliance during onboarding, collaborate with engineering teams, and apply software engineering best practices to increase reliability and observability at scale.
Top Skills: C#Ci/CdCloudDistributed SystemsGoJavaMicrosoft DefenderObservabilityPython
4 Hours Ago
Remote or Hybrid
45K-85K Annually
Junior
45K-85K Annually
Junior
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound insurance leads, consult customers on coverage needs, convert leads to policyholders, complete paid licensing and training, meet shift and W@H requirements, and use persuasive, customer-focused sales techniques without cold calling.
4 Hours Ago
Remote or Hybrid
45K-85K Annually
Junior
45K-85K Annually
Junior
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Handle inbound/warm insurance sales leads remotely: consult customers, recommend Property & Casualty coverages, close policies, complete paid training/licensing, and meet shift and workspace requirements.

What you need to know about the Seattle Tech Scene

Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.

Key Facts About Seattle Tech

  • Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Amazon, Microsoft, Meta, Google
  • Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Madrona, Fuse, Tola, Maveron
  • Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account