Sr Technical Product Manager

Job Title:

Sr Technical Product Manager

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.

This position is Hybrid- Preferred locations:

Texas or Washington

Technical Product Manager

We are seeking a highly motivated Technical Product Manager to lead the strategy, roadmap, and delivery of next-generation business products and platforms. In this role, you will sit at the intersection of customer needs, business strategy, and technical execution—owning products end-to-end and partnering across engineering, architecture, operations, sales, marketing, and executive leadership to deliver scalable, high-impact solutions for enterprise clients. This is an exciting opportunity for a product leader who brings strong technical depth, strategic thinking, customer obsession, and a data-driven approach to innovation and execution.
 

Responsibilities

• Own the product vision, roadmap, and lifecycle management for assigned products and platforms.
• Define product strategies aligned to client growth goals, market demand, and business priorities.
• Identify customer pain points, market opportunities, and emerging trends to shape product investments.
• Conduct competitive analysis and market research to support roadmap planning and innovation initiatives.
• Partner with senior leadership to develop long-term product strategies and business cases.
• Serve as the voice of the customer throughout the entire product lifecycle.
• Collaborate directly with enterprise customers, sales teams, marketing, and solution architects to uncover opportunities and refine needs.
• Translate business requirements into prioritized capabilities, features, and technical product plans.
• Develop ROI models, investment recommendations, and executive-ready presentations on roadmap direction and product performance.
• Work closely with Engineering, Architecture, Security, and Operations teams to define technical requirements and solution approaches.
• Convert strategic objectives into epics, features, user stories, and detailed product specifications.
• Lead backlog prioritization, roadmap planning, and tradeoff decisions that balance customer value, scalability, risk, and speed to market.
• Ensure product solutions align with enterprise architecture, platform standards, and security requirements.
• Lead Agile product delivery activities, including planning sessions, backlog grooming, sprint reviews, and release readiness.
• Manage product releases and coordinate cross-functional teams to deliver high-quality outcomes on time.
• Monitor progress, dependencies, risks, and operational readiness across the product lifecycle.
• Use customer feedback, analytics, and performance insights to drive continuous improvement.
• Define and track KPIs to measure adoption, utilization, business impact, scalability, and customer retention.
• Build trusted partnerships across Sales, Product Engineering, Technology, Operations, Finance, Legal, and Marketing.
• Communicate roadmap priorities, delivery timelines, and product updates clearly to stakeholders at all levels.
• Support executive decision-making through strong analysis, recommendations, and influence.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field.
• 5+ years of product management experience in technology-driven organizations.
• 3+ years of experience managing technical products, enterprise platforms, APIs, cloud solutions, or enterprise software.
• Strong experience working in Agile and/or Scrum environments.
• Solid understanding of the software development lifecycle (SDLC).
• Experience building product roadmaps, managing backlogs, and writing user stories and requirements.
• Demonstrated success delivering complex, cross-functional technical initiatives.
• Proven ability to influence both technical and business stakeholders.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent communication, presentation, and executive stakeholder management capabilities.
• Experience in telecommunications, wireless, networking, IoT, cloud, or enterprise technology environments is preferred.
• Knowledge of 5G, Edge Computing, IoT, AI/ML, SaaS, and cloud-native architectures is a plus.
• Familiarity with Azure, AWS, GCP, APIs, integrations, and digital platforms is preferred.
• Experience with Salesforce, ServiceNow, Jira, Confluence, and product analytics tools is an advantage.
• SAFe Product Manager/Product Owner certification is a plus.
• MBA or advanced technical degree is preferred. 

The base salary range for this position is $92,000 - $130,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is: 08/25/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

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Location:

USA Bellevue 13555 SE 36th Street

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected].  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE