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TechTammina LLC

Tier 3 Support Engineer

Posted 14 Days Ago
Be an Early Applicant
In-Office
Redmond, WA
Mid level
In-Office
Redmond, WA
Mid level
The Tier 3 Support Engineer will analyze and troubleshoot live-site issues, perform application support, and manage server and software administration tasks while ensuring excellent customer service.
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Company Description

Tech Tammina LLC

Job Description

Experience working in an Enterprise Production environment

Thorough understanding of service management foundations such as ITIL or MOF. 

Well Versed in Support process methodologies and escalation hierarchies

Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability clustered environments .

Outstanding customer service/focus skills.  

Team Foundation Server Administration

SharePoint Administration

SQL Server Administation

IIS Administration

Windows Administration

Application Support and troubleshooting

Experience with monitoring tools

Experience with C#, .Net, or T-SQL, PowerShell

Qualifications

Azure, AutoPilot, Network troubleshooting

Excellent Verbal and Email Communication Skills

Good analytical and customer service skills 

Good Listening and decision making skills

Creativity and problem solving skills.

Knowledge of data mining methods

Knowledge of mathematical data treatment

Ability to work under pressure and perform multiple tasks"

Prior Microsoft experience, Experience in Finance Domain is a plus

Additional Information

Duration: Full Time

Eligiblity: GC & US Citizens Only

Share the Profiles to mkonni(@)1stitsolutions.com 

Contact: 703-349-1214

Keep the subject line with Job Title and Location

Top Skills

.Net
Autopilot
Azure
C#
Iis Administration
Powershell
Sharepoint Administration
Sql Server Administration
T-Sql
Team Foundation Server Administration
Windows Administration

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