Top Customer Success Jobs in Seattle, WA

Lead the voice of customer initiatives by analyzing data, creating reports, and collaborating with cross-functional teams to enhance customer experience.

The Manager of Client Engagement at Laudio trains users on the platform, develops strategies for client engagement, and ensures high user satisfaction. This role involves onboarding new users, refining customer journeys, and analyzing performance metrics to improve user engagement.

The Principal Client Success Manager drives client success by maximizing product utilization, enhancing client engagement, and identifying expansion opportunities. Responsibilities include managing high-value clients, collaborating with teams to improve services, tracking performance metrics, and ensuring satisfaction to contribute to revenue growth.

The IT Helpdesk Support Engineer provides technical support, manages user accounts, conducts pre-hire sessions, and assists with improvement projects while ensuring service availability and communication across departments.

Provide exemplary support to members through phone, chat, and email while educating them on healthcare benefits and resolving issues with empathy and professionalism.

As a Customer Service Representative, you will support members through phone, chat, and email, guiding them on healthcare benefits and providing exceptional service while handling complex inquiries with empathy and professionalism.

The Clinical Success Manager leads client engagement and solution execution for value-based and inpatient care, ensuring operational performance meets client needs and drives improvement in outcomes.

The Customer Support Associate will assist health insurance agents and clients, provide initial support, categorize requests, document interactions, and collaborate with internal teams to resolve issues, ensuring a smooth customer experience.