Top Customer Success Jobs in Seattle, WA

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

As a Customer Success Manager, you will partner with customers to drive adoption of Salesforce and Tableau, ensuring they achieve their business goals while managing relationships and providing technical guidance.

The role involves serving as a trusted advisor for Salesforce's customers, managing relationships, optimizing technical and operational health, and driving value from the Salesforce platform.

As a Customer Success Manager, you will strengthen customer relationships, provide guidance on Salesforce usage, and drive customer success through technical and operational support.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

As a Customer Success Manager, you will act as a trusted advisor, helping customers maximize their value from Salesforce through relationship-building, technical guidance, and managing incidents, while collaborating across teams to ensure customer success.

The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.

As a Customer Success Manager, you will guide customers in utilizing Salesforce effectively, ensuring they achieve their goals and maximizing platform value, while acting as their point of contact for critical issues.

The Customer Success Manager drives customer adoption and satisfaction, optimizing fundraising efforts and providing guidance to nonprofit clients. This role involves relationship building, training, and collaborating with teams to enhance the customer experience.

The Customer Success Manager will build relationships with customers, ensuring the value from Salesforce's Signature Success Plan, guide feature adoption, and manage high-severity incidents with cross-functional teams.

Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.

The role involves managing the roadmap for Agentic AI within Salesforce's customer success, ensuring customer satisfaction and driving business outcomes through strategic product management.

As a Customer Success Director, you will lead customer relationships, ensuring value from Salesforce's services, and manage escalations. You'll leverage deep technical knowledge and consultative skills to facilitate customer success and drive metrics across enterprise-level clients.

The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.

The Customer Success Manager will manage a portfolio of Scratch Pay customers, driving adoption of Scratch Checkout through proactive engagement and training while analyzing data to identify sales opportunities.

As a Customer Success Manager, you'll act as a trusted advisor for Salesforce's strategic customers, ensuring they maximize their investment in Salesforce and Data Cloud through expert guidance, relationship management, and resolution of incidents.

The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.