Top Customer Success Jobs in Seattle, WA

Reposted 18 Days AgoSaved
Remote
Seattle, WA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
19 Days AgoSaved
Remote or Hybrid
Seattle, WA
120K-203K Annually
Senior level
120K-203K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.
Top Skills: GainsightSalesforce
19 Days AgoSaved
Remote or Hybrid
Seattle, WA
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Enterprise Web • Fintech • Payments • Software • Financial Services
The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.
19 Days AgoSaved
Easy Apply
Remote
Seattle, WA
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.
Top Skills: B2B Saas
Reposted 19 Days AgoSaved
Remote
Seattle, WA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted YesterdaySaved
In-Office
Seattle, WA
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Information Technology • Security • Software
The Senior Customer Success Manager will lead efforts to drive customer satisfaction and success for government and industry partners in the Indo-Pacific region, managing customer lifecycle and ensuring effective collaboration across teams.
Top Skills: Computer ScienceCyber SecurityEngineeringItSaaS
21 Days AgoSaved
Remote
Seattle, WA
169K-179K Annually
Senior level
169K-179K Annually
Senior level
Information Technology • Software • Cybersecurity
As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.
Top Skills: Application Security ToolsThreat Detection Platforms
Reposted 15 Days AgoSaved
Remote
Seattle, WA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
eCommerce • Software
The Customer Success Manager will onboard and retain customers, manage client portfolios, analyze data for insights, and drive product adoption to ensure customer success and satisfaction.
Top Skills: Customer SuccessSaaS
2 Days AgoSaved
Hybrid
Seattle, WA
Junior
Junior
Artificial Intelligence • Legal Tech • Software • Generative AI
The Customer Success Associate supports law firm clients, assists in onboarding, tracks customer success metrics, and collaborates with senior staff to enhance customer experiences. Responsibilities include customer relationship management, account monitoring, and educational support on the Supio platform.
Top Skills: Ai-Driven ToolsCrm PlatformsHubspotSalesforce
Reposted 2 Days AgoSaved
In-Office
Seattle, WA
140K-170K Annually
Mid level
140K-170K Annually
Mid level
Cloud • Software
Lead the contract renewal process for SaaS contracts, negotiating terms, maintaining client relationships, and analyzing revenue forecasts.
Reposted 2 Days AgoSaved
In-Office
Seattle, WA
133K-166K Annually
Mid level
133K-166K Annually
Mid level
Fintech
As an Enterprise Customer Success Manager, you'll develop strategic account plans, advise financial stakeholders, manage complex enterprise accounts, and drive product adoption to ensure customer success.
Top Skills: Erp SystemsNetSuiteQuickbooks
3 Days AgoSaved
In-Office
Seattle, WA
65K-90K Annually
Mid level
65K-90K Annually
Mid level
Big Data • Cloud • Marketing Tech • Social Impact • Software
The Associate Customer Success Manager ensures client satisfaction by building relationships, optimizing success plans, driving product adoption, and coordinating internal collaboration for client solutions.
Top Skills: CloudCollaborationData AnalyticsIdentity
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4 Days AgoSaved
Remote or Hybrid
Seattle, WA
135K-175K Annually
Senior level
135K-175K Annually
Senior level
Artificial Intelligence • HR Tech • Professional Services
The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.
Reposted 22 Days AgoSaved
Remote
Seattle, WA
157K-242K Annually
Senior level
157K-242K Annually
Senior level
Security • Software • Cybersecurity • Automation
Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.
4 Days AgoSaved
In-Office
Seattle, WA
160K-210K Annually
Senior level
160K-210K Annually
Senior level
Information Technology • Software
The Director of Customer Success will establish and scale the customer success function, ensuring effective onboarding, engagement, and support in complex environments, particularly for government clients.
Top Skills: CRMCustomer Success PlatformsLinearNotionOnboarding ToolsSaas WorkflowsSlack
4 Days AgoSaved
Hybrid
Seattle, WA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Software
The Customer Success Manager at RecordPoint drives customer engagement through the journey from pre-sale to renewal, ensuring smooth transitions, governance alignment, and successful outcomes while managing senior executive relationships.
Top Skills: Ai GovernanceData ClassificationInformation Security FrameworksSaaS
Reposted 4 Days AgoSaved
In-Office
Seattle, WA
260K-315K Annually
Senior level
260K-315K Annually
Senior level
Artificial Intelligence • Natural Language Processing • Generative AI
As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.
Top Skills: AIAPIsMachine LearningSaaS
Reposted 4 Days AgoSaved
In-Office
Seattle, WA
171K-298K Annually
Senior level
171K-298K Annually
Senior level
Cloud • Software
The Director, Customer Success Management leads a team to enhance customer experiences in Life Sciences through strategic partnerships, addressing issues, and ensuring team Excellence. They manage renewals, coordinate resources, and align customer allocations while monitoring performance metrics and fostering talent development.
Top Skills: AICRMSalesforce
23 Days AgoSaved
Remote
Seattle, WA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.
Top Skills: CatalystJIRASalesforceSigma
24 Days AgoSaved
Easy Apply
Remote
Seattle, WA
Easy Apply
117K-140K Annually
Mid level
117K-140K Annually
Mid level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.
Top Skills: B2B RelationshipsData AnalysisKpisProject Management Software
24 Days AgoSaved
Remote or Hybrid
Seattle, WA
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.
Top Skills: Cloud TechnologiesCyber SecurityDomain Controllers)Information SecurityLinuxNetworkingWindows (Ad
Reposted 6 Days AgoSaved
In-Office or Remote
Seattle, WA
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
25 Days AgoSaved
Remote
Seattle, WA
122K-188K Annually
Senior level
122K-188K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.
Top Skills: CatalystJIRASalesforceSigma
Reposted 7 Days AgoSaved
In-Office
Seattle, WA
150K-227K Annually
Senior level
150K-227K Annually
Senior level
Cloud • Software
The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.
Top Skills: AIAutomationSalesforceSecurity & ComplianceSlackSlack Connect
7 Days AgoSaved
In-Office
Seattle, WA
99K-203K Annually
Mid level
99K-203K Annually
Mid level
Cloud • Software
The Customer Success Manager ensures customer engagement with Salesforce's platform, addressing business and technical needs, and driving value through strategic advisory and relationship management.
Top Skills: AIApi ManagementData GovernanceData QualityEltETLMaster Data ManagementSaaSSalesforce
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