Top Customer Success Jobs in Seattle, WA

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The role involves leading customer activation success with a focus on building AI solutions, driving measurable outcomes, and fostering customer engagement through workshops and community building.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Serve as the single point of accountability for Signature Success Plan customers, driving adoption of Salesforce and Tableau, delivering strategic advisory, tracking usage metrics, conducting enablement and quarterly reviews, managing technical health and incidents, leveraging AI agents and prompt-engineering basics, escalating complex issues, and aligning deliverables to ensure renewal and expansion.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

The Customer Success Manager at Supio manages client relationships, oversees onboarding and implementation, drives account growth, and provides strategic product expertise, leveraging AI for customer optimization.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Senior Customer Success Manager drives customer value, enhances client relationships, manages account health, oversees multiple workstreams, and communicates with stakeholders to ensure successful software and service delivery.

The Principal Customer Success Manager is responsible for driving business impact for complex Signature customers, ensuring adoption and success with Salesforce and Slack solutions while managing multi-org accounts and providing strategic leadership.

Lead and improve Auth0 by Okta incident and trust processes: detect and manage P1/trust events, coordinate cross-functional response, craft customer-facing communications and RCAs, run drills and training, mentor staff, and drive data-driven remediation and process improvements to enhance customer experience.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

As a Customer Success Manager, you will manage customer accounts post-launch, ensuring value and engagement, drive renewals, and foster relationships, leveraging AI tools. You will also translate customer feedback into product improvements and collaborate across teams to enhance customer experience.

The Senior Customer Success Manager will manage enterprise accounts post-launch, ensuring value realization, driving renewals, and leading strategic relationships across multiple stakeholders in a fast-paced environment.

The Customer Success Manager at Zenoti ensures that clients effectively adopt and utilize the platform, focusing on relationship-building, problem solving, and driving customer satisfaction and retention through data-driven strategies and collaboration across teams.

As a Customer Success Manager, you'll manage customer accounts, drive retention and satisfaction, and collaborate cross-functionally to enhance customer experience with HackerOne's platform.

The Lead Customer Success Manager at Zenoti will drive customer relationships, analyze business models, and consult with clients to ensure successful software implementation and satisfaction while identifying upsell opportunities.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Enterprise Customer Success Manager will engage with enterprise clients to maximize platform adoption, drive measurable improvements, and ensure satisfaction through onboarding and strategic recommendations.

The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.

Partner with high-impact nonprofit customers to drive fundraising outcomes, adoption, retention, and growth. Lead discovery, success planning, training, and strategic guidance; use AI and data to identify risks and opportunities; run webinars and 1:1 engagements; advocate cross-functionally to improve customer experience.