Top Program Manager Jobs in Seattle, WA

Lead complex, cross-functional IT programs from initiation through delivery, managing scope, risks, dependencies, vendors, stakeholders, and executive communications. Drive customer service transformation through process redesign, ServiceNow implementation, adoption, and measurable outcomes. Define success metrics, coordinate multiple teams, manage platform roadmaps and integrations, facilitate governance forums, and improve program management frameworks and delivery practices.

Manage the Global Sales Enablement team’s operating rhythm, portfolio roadmap, planning cadences, and cross-functional programs. Coordinate stakeholders across Sales, Marketing, Operations, and GTM functions; track milestones, dependencies, risks, and commitments; facilitate meetings; and prepare leadership updates and communications. The role drives accountability, prioritization, execution, and continuous improvement across sales onboarding, readiness, events, and customer enablement initiatives.

Lead infrastructure capacity planning for hardware New Product Introduction programs. Track power, cooling, network, and data center hardware roadmaps; determine ordering cut-over points; define scope and BOM requirements; and coordinate Capacity, Supply Chain, Construction, Design, Engineering, and vendors. Drive infrastructure-readiness workstreams, milestones, risks, technical documentation, and scaling plans for new GPU, CPU, rack, power, cooling, and networking systems, including liquid-cooling architecture transitions.

Leads internal and external aerospace R&D programs focused on GPS-denied navigation for airborne, surface, and underwater applications. Manages customer requirements and relationships, coordinates scientists, engineers, and technicians, removes execution roadblocks, supports program delivery, and helps develop new business opportunities. The role requires managing complex government or industry programs, stakeholder communication, and familiarity with navigation technologies and program management practices.

Leads cross-functional Voice of Customer initiatives, partnering with senior leaders, engineering, operations, product, and analytics teams. Owns program prioritization, roadmaps, KPIs, business reviews, process improvements, launch readiness, reporting, and scalable inspection mechanisms. Uses data, statistical analysis, and operational insights to identify bottlenecks, drive decisions, improve customer and team member experiences, and deliver large-scale initiatives through influence and rigorous execution.

Leads complex, multi-workstream professional services programs for strategic customers. Responsibilities include defining delivery methodologies, managing roadmaps, dependencies, budgets, risks, schedules, stakeholders, and milestones; establishing program governance; communicating delivery metrics; and coordinating customer, engineering, security, architecture, and delivery teams. The role supports customer adoption and transformation through structured agile program execution in a remote environment.

Leads cross-functional new product development programs from ideation through end-of-life for SharkNinja products. Owns scope, cost, schedule, risks, resources, stakeholder communications, and go-to-market coordination. Uses KPIs and data to support decisions, resolves issues, escalates risks, and ensures products are developed, manufactured, and launched efficiently. Collaborates globally with internal teams, suppliers, customers, and executives while driving accountability and timely delivery.

Leads cross-functional new product development programs from ideation through end-of-life. Owns scope, cost, schedule, risks, resources, communication, and deliverables while coordinating global teams, suppliers, and senior stakeholders. Uses KPIs and data to support decisions, ensures go-to-market readiness, mitigates risks, and drives products to market efficiently with strong quality and sales outcomes.

Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.

Lead complex client programs, providing strategic direction, stakeholder management, budget and resource oversight, risk mitigation, change control, performance reporting, and operational improvement. The role manages contractual obligations, coordinates cross-functional teams, oversees major implementation efforts, and partners with Customer Success and Account teams to deliver client outcomes.

Oversee large-scale SAP implementation programs across multiple workstreams and client engagements. Set strategic direction, manage scope, budgets, resources, risks, governance, and delivery plans. Lead cross-functional teams, executive client relationships, business development, and SAP ERP transformation initiatives. Apply Agile methods, Microsoft Project, and JIRA for tracking and reporting. Mentor program leaders, drive process improvement, and ensure benefits realization and successful technology adoption.

Leads end-to-end technical programs for scalable AI inference platforms, including customer onboarding, launch readiness, reliability, runtime optimization, release validation, and operational excellence. Coordinates engineering, product, infrastructure, and go-to-market teams while establishing metrics, dashboards, launch gates, review cadences, and postmortem processes. Drives predictable delivery and measurable improvements in latency, throughput, uptime, price-performance, supportability, and customer outcomes.

Leads digital safety and responsible AI regulatory compliance programs, translating requirements into product and operational processes. Owns regulatory documentation, risk assessments, transparency reporting, inquiry responses, governance, and release readiness. Partners with legal, engineering, product, data, safety, policy, and operations teams. Designs an AI-native program to automate compliance workflows while maintaining human oversight.

Supports people-focused programs across Microsoft Cloud Operations + Innovation by researching opportunities, defining success metrics, managing plans and risks, evaluating performance, and communicating outcomes. The role coordinates cross-functional stakeholders, develops adoption and change-management plans, analyzes processes and costs, and supports program delivery, business reviews, and continuous improvement while incorporating security, privacy, and regulatory principles.

Leads strategic partner programs that expand Windows Commercial adoption and improve enterprise customer outcomes. Develops partner strategies, scales reusable deployment solutions, gathers product feedback, drives technical resolutions with Windows and Intune engineering teams, and represents partner needs in engineering planning. Builds enablement, manages escalations, influences product enhancements, and coordinates customer deployment, adoption, and change management initiatives across internal teams and external partners.

Leads complex technology programs for the Payments organization, managing project plans, resources, dependencies, risks, budgets, and delivery schedules across applications and platforms. Partners with engineering, product, and business teams to drive implementations, maintain production stability, and align initiatives with business objectives. Uses enterprise-authorized AI capabilities to support planning, risk synthesis, governance, and executive reporting while validating outputs and following data-handling requirements.

Supports sales operations, business planning, segmentation, territory planning, quota distribution, and operational transformation. Uses data-driven insights, reporting, and performance metrics to improve sales productivity and business outcomes. Coordinates cross-functional planning and execution, manages risks and escalations, develops scalable processes, supports compliance, and strengthens organizational capabilities through training and knowledge sharing.

Drive execution and adoption of Value Acceleration Services for the AI Business Solutions portfolio. Translate strategy into scalable programs, enable field and sellers, align cross-functional stakeholders, design adoption initiatives, track performance with data-driven insights, and continuously optimize the portfolio to accelerate customer value and growth.

Leads complex, cross-functional annual planning workstreams across Customer Service and Support. The role integrates financial, workforce, operational, AI, and capacity considerations into plans of record, establishes planning standards and decision workflows, manages dependencies and risks, and develops executive-ready recommendations. Success requires influencing senior stakeholders without direct authority, resolving ambiguity, aligning partner teams, and improving planning coordination and execution readiness.

Owns the CO+I Facilities application and authoritative facility data system for Microsoft’s global datacenter infrastructure. Responsibilities include program scope and prioritization, facility onboarding and decommissioning, data governance, downstream system coordination, incident resolution, process standardization, stakeholder alignment, and platform requirements. The role establishes program metrics, SLAs, and continuous improvement initiatives while partnering across engineering, operations, product, and leadership teams.

Leads strategic and operational renewals programs across Splunk and Cisco to improve recurring revenue, customer retention, forecasting, and renewal performance. Builds program roadmaps, governance frameworks, KPIs, and accountability models; coordinates Sales, Renewals, Finance, Operations, Customer Success, and Product teams; uses analytics and AI-enabled insights to identify risks, optimize processes, and drive scalable continuous improvements.

Manages PAS, RMS, and CLR contract operations supporting Defense Health Network Indo-Pacific medical treatment facilities. Oversees staffing, service quality, productivity, customer service, reporting, compliance, corrective actions, contingency operations, and continuous improvement. Serves as the primary contractor contact for government and medical treatment facility leadership, coordinates operational responses, reviews contract deliverables, and attends relevant meetings. Travel to supported facilities is required as needed.

Owns executive business review operating cycles, including timelines, readiness, agendas, logistics, executive presentations, action tracking, communications, SharePoint content, and events. Coordinates cross-functional contributors, ensures leadership materials are complete and high quality, tracks decisions and risks to closure, and improves business operations processes using AI and automation tools.

Owns and optimizes end-to-end FastTrack processes supporting complex customer and seller transitions. Leads continuous improvement, risk and dependency management, program planning, stakeholder alignment, change adoption, and operational readiness. Defines KPIs, requirements, workflows, governance, and scalable AI-enabled self-service solutions while partnering with engineering, operations, sales, finance, and business teams. Ensures process compliance, security, privacy, and measurable improvements across quality, efficiency, customer experience, and execution.

Lead strategy and execution for an open-weight LLM inference platform. Manage GPU capacity, inference optimization, model migrations, availability, benchmarking, governance, cost efficiency, and model selection. Translate business goals into technical priorities, develop roadmaps and cost models, and coordinate engineers, architects, security, legal, finance, product, and external cloud or GPU partners.