Top IT Jobs in Seattle, WA

Own the company’s internal IT function as its first IT hire. Responsibilities include managing Mac devices, identity and access systems, employee onboarding and offboarding, IT vendors, procurement, office networking and AV, support operations, automation, endpoint security, and SOC 2 controls. The role requires hands-on support for a Seattle headquarters and scalable processes for a growing organization.

Provides onsite Tier II IT support for hardware, software, applications, peripherals, servers, and users. Responsibilities include troubleshooting escalated issues, installing and configuring applications, maintaining patch management and security procedures, monitoring alerts, documenting solutions, managing tickets, supporting projects, training users, and mentoring junior analysts. The role requires independent prioritization, process improvement, and reliable support for technical and non-technical employees.

IT Intern supporting system administrators, application developers, and operations teams. The intern will explore and test AI tools, evaluate outputs, document findings, identify process-improvement opportunities, troubleshoot technology issues, and assist with IT projects. The role requires current bachelor’s degree enrollment, demonstrated AI-tool experience, foundational IT knowledge, and strong communication and collaboration skills.

Installs, configures, monitors, and maintains desktops, servers, operating systems, network equipment, and virtualized environments. Provides first-level technical support, troubleshoots hardware, software, operating system, and connectivity issues, manages user accounts and permissions, applies patches and firmware updates, documents configurations, and supports system security and reliability. Collaborates with IT and engineering teams on upgrades and security improvements.

Leads daily IT support operations by managing ticket triage, dispatch, escalation, documentation, and follow-through. Provides hands-on troubleshooting, hardware installation, device imaging, basic networking, asset inventory, vendor coordination, and infrastructure deployment support. Maintains organized, compliant IT spaces and assists with server, switch, power outage, and event-related initiatives in a 7-day hospitality operation.

Provides white-glove on-site and remote technical support to attorneys and staff. Responsibilities include troubleshooting hardware, software, network, printer, mobile device, AV, and video conferencing issues; deploying and maintaining workstations; managing inventory, backups, and conference rooms; documenting resolutions; and coordinating escalations. The role also supports firm-wide IT initiatives, performs proactive maintenance and improvements, and may travel to support trials or other offices.

Provides first-level technical support for hardware, software, networks, user accounts, computers, printers, conferencing systems, and related IT infrastructure. Responsibilities include help desk troubleshooting, onboarding and offboarding accounts, device imaging and inventory management, patching and upgrades, backup and restore operations, equipment shipping, workstation setup, and occasional server support. The role serves both on-site and remote users.

Owns Amperity’s IT systems, integrations, automation, identity lifecycle, SaaS administration, data-platform governance, AI-tool deployment, macOS fleet, MDM, monitoring, backups, and recovery. The role partners with Security, Engineering, People, HR, and GRC teams; manages access, vendors, licenses, documentation, and escalated employee support while improving operational efficiency through automation.

Provide employee IT support in a fully remote, Mac-based environment. Administer SaaS applications, identity and access workflows, device management, provisioning, asset tracking, onboarding, and offboarding. Create documentation, help articles, and lightweight automations while contributing to cross-functional IT projects and applying AI to improve support operations.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Own frontline IT and helpdesk support for a fully remote workforce of 400+ employees. Responsibilities include resolving tickets, provisioning and deprovisioning accounts and devices, managing device lifecycles, troubleshooting access issues, supporting Single Sign-On and ticketing platform rollouts, documenting processes, and collaborating with Security, People Operations, and other departments in a HIPAA-regulated environment.

Provide remote IT support for global employees in a Mac-first environment. Manage onboarding, offboarding, device provisioning, troubleshooting, ITSM tickets, Apple MDM, Apple Business Manager, Google Workspace, Zoom, asset inventory, documentation, and employee self-service. Support Macs, iPhones, iPads, and peripherals while meeting service-level agreements and contributing to process automation and continuous improvement.

Installs, configures, maintains, troubleshoots, and repairs physical servers, operating systems, virtualization platforms, backup devices, and storage equipment. Supports Windows and Linux environments, administers virtual machines, responds to customer incidents through a ticketing system, and communicates project status. Performs server deployments, upgrades, maintenance, and emergency replacements, including occasional onsite travel and on-call support. The role requires equipment installation, data center work, customer service, and lifting up to 50 pounds.

Participate in a remote, AI-moderated paid interview about enterprise IT infrastructure. Discuss desktop provisioning workflows, hardware lifecycle management, deployment tools, workplace technology stacks, and challenges supporting distributed workforces. Candidates should have professional IT infrastructure or systems administration experience and direct involvement in desktop provisioning or fleet management.

Provides second-line internal IT support for a distributed workforce. Responsibilities include incident resolution, Microsoft Entra ID and Microsoft 365 administration, macOS and Windows device management, onboarding and offboarding, access reviews, automation, endpoint security, audit support, documentation, and IT project work. The role covers US hours in a follow-the-sun model and collaborates with Engineering, People, Finance, and Security teams.

Provides rapid technical support for hardware, software, networking, cloud, and Microsoft platform issues. Resolves and triages tickets, prioritizes customer requests, assigns escalations, schedules service appointments, documents solutions, answers support calls, and improves help desk and dispatch processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills across Windows, macOS, Linux, Microsoft 365, Office 365, and Azure environments.

Provides advanced IT helpdesk, desktop support, networking, cloud, and Microsoft platform troubleshooting for contract customers. Responsibilities include resolving and prioritizing tickets, triaging phone and email requests, scheduling service appointments, assigning escalations, documenting solutions, supporting users onsite, and improving helpdesk and dispatch processes. The role also requires customer relationship management, technical mentoring, and collaboration with engineers and non-technical staff.

Owns employee-facing IT operations, including SaaS administration, identity and access management, device and endpoint lifecycle, technical support, IT asset management, onboarding and offboarding, migrations, documentation, and service processes. The role partners with security on access, endpoint, audit, incident response, and HIPAA-related controls while leading foundational initiatives such as MDM implementation, OneDrive-to-Google Drive migration, IT inventory, Zendesk administration, and scalable internal IT operations.

Provides advanced IT help desk, desktop support, networking, cloud, and customer service assistance. Resolves and triages support tickets, prioritizes issues, schedules service appointments, assigns escalations, documents solutions, and supports Microsoft environments including Office 365, Microsoft 365, and Azure. The role also troubleshoots operating systems, enterprise applications, and network configurations while mentoring junior staff and improving help desk and dispatch processes.

Provides first-line IT support for contract customers by diagnosing and resolving hardware, software, networking, cloud, and Microsoft platform issues. Responsibilities include managing and prioritizing tickets, triaging calls, dispatching and escalating work, scheduling service appointments, documenting resolutions, supporting users within defined response times, and improving help desk processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills.

Manage internal SaaS systems, identity and access management, and remote device fleets. Automate onboarding, offboarding, provisioning, and recurring IT issues through scripting and workflows. Own the ticket queue, maintain documentation, support HIPAA compliance and SOC 2 audits, conduct access reviews, and collaborate with Security. The role requires supporting a fully remote workforce while using AI tools responsibly for scripting, troubleshooting, and runbook development.

Provides first-level technical support, troubleshoots hardware and software issues, assists with installations and system administration, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects, and documents procedures and troubleshooting guides.

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.

Administers and supports SIM International’s technology systems, including Microsoft ecosystem applications. Monitors system reliability, security, and user experience; resolves or escalates support requests; maintains IT processes and controls; coordinates with vendors; develops recommendations and user-friendly SharePoint content; and provides end-user training across time zones.

Provides strategic leadership for SIM International’s IT systems and services, ensuring secure, reliable, sustainable, cost-effective, and user-focused technology operations. Leads the international IT team, establishes processes and risk controls, oversees system implementations, manages budgets, develops staff, coordinates IT capabilities across global entities, and advises organizational leadership on technology priorities.