Top IT Jobs in Seattle, WA

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide front-line global IT support for ~2500 systems (primarily macOS), troubleshoot hardware/software/network issues, manage hardware asset lifecycle, administer SaaS tools, support AV and video conferencing, run onboarding/new-hire IT training, create knowledge content, and escalate to systems/network teams as needed.

Provide Tier 2 technical support and own escalations across devices, apps, and cloud platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/KB content, partner with cross-functional teams, and use automation and generative AI responsibly to reduce tickets and improve service.

Provide hands-on support and administration for end-user devices, servers (virtual/physical), network infrastructure, firewalls, and Office 365. Troubleshoot tickets, monitor performance, perform backups/recovery, assist with SQL and virtualization, and collaborate with IT and third-party teams on projects and incident response.

Manage IT operations and infrastructure including Hyper-V/SCVMM, Windows Server administration, Microsoft clustering, Active Directory and Office 365/Azure AD. Administer VMware virtualization (vSphere/ESX/vCenter) and Cisco UCS, support networking services (TCP/IP, DNS, DHCP), Remote Desktop Services, and storage/backup systems (SAN, iSCSI, RAID, EMC).

Provide first-level virtual and in-person IT support: troubleshoot hardware, software, and network issues; manage account setup/decommissioning; image and maintain laptops/desktops; support printers and A/V conferencing; perform backups; manage inventory, shipping, and basic server/infrastructure tasks.

Provide on-site IT support for Seattle office staff and executives: troubleshoot hardware, software, networking, and SaaS; manage device lifecycle, onboarding/offboarding, identity provisioning, endpoint management, and documentation; maintain SLAs and CSAT while coordinating with Asset Management, Procurement, and Workplace teams.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and ship laptops, manage Google Workspace, enforce endpoint security and device compliance, run onboarding/offboarding, maintain SaaS seat/license management, support office networking/AV, write runbooks, and contribute to security, infrastructure, and automation projects as the first EMEA IT hire.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Assist Technical Instructor with hands-on IT training and classroom facilitation, lead study groups, monitor and support learner performance, enter learner data in LMS/Salesforce/Canvas, enforce program policies, and help maintain training equipment and materials.

Lead and mentor an IT operations team, provide direction for technical delivery, consult with business partners, resolve complex technical issues, participate in agile lifecycles, and ensure timely, high-quality solutions. Serve as management backup, support on-call rotation, and occasionally travel.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide first-line remote technical support to students and parents for devices and learning platforms via email, chat, ticketing, and phone. Troubleshoot hardware/software/connectivity across Mac, Windows, iOS, and Chromebooks, escalate complex issues, maintain knowledge base articles, and report on ticket volume and trends. Weekend coverage and clear written communication required.

Lead and maintain corporate IT systems and employee technology lifecycle, administer Microsoft 365/Entra/Intune, manage networking and AV, support help desk operations, drive SOC 2/ISO 27001 security and compliance activities, investigate incidents, and lead infrastructure and security projects while providing high-touch end-user support.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Provide front-line global IT support for 2500+ endpoints (primarily Mac), troubleshoot hardware/software/network issues, manage SaaS and hardware asset lifecycles, onboard/offboard users, administer AV systems and video-conference rooms, create knowledge content, train new hires, handle escalations and liaise with systems and network teams.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Lead IT operations across service desk, infrastructure, networking, identity, and endpoints for multi-site clinics. Oversee Azure, M365, Entra ID, Intune, Autopilot, Meraki, security/compliance (HIPAA, SOC), SLA/KPI reporting, incident resolution, vulnerability management, vendor relationships, budgeting, and staff leadership to ensure reliable, secure, and cost-effective technology services.

Provide Tier II IT support and escalation for hardware, software, and applications; install and configure critical applications; maintain patch management, security, and servers; document solutions, mentor junior staff, and drive improvements to support processes and systems.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Provide Level II help desk support for managed services clients: resolve phone and ticketed issues, escalate and assist Level I, maintain KB and documentation, configure endpoints, troubleshoot networks, security, printers and mobile devices, and communicate SLA status.