Supports hospice and home care operations through regulatory compliance assistance, policy updates, regulatory research, documentation review, audit preparation, quality improvement projects, data collection, reporting, scheduling, intake and referral coordination, incoming call routing, and insurance case management. Requires medical clerical experience, medical terminology knowledge, organizational ability, and effective communication with patients, physicians, and clients.
Wage Range: $24.91 - $39.85 per hour
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity
Job Summary:
Primary job focus will be to support the Hospice team in implementing and maintaining compliance with new and evolving regulatory requirements. This includes assisting with policy and procedure updates, regulatory research, documentation review, audit preparation, and monitoring compliance with applicable federal, state, and accreditation standards. Additional responsibilities may include providing support to the EHCS Quality team on various quality improvement projects, data collection and analysis, reporting, and other operational initiatives as needed. This role helps facilitate the daily operations of Evergreen Home Care Services (EHCS) by promoting regulatory compliance, operational efficiency and quality outcomes.
Primary Duties:
- Answers and routes all incoming calls for Home Care Services
- Performs scheduling for all clinical disciplines.
- Performs intake and referral support for all clinical disciplines.
- Performs insurance case management for all clinical disciplines.
- Performs other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
- Associate degree or equivalent combination of education and work experience.
- 2 years of clerical support experience with a minimum of 1 year working in a medical field setting.
- Proficient in Medical Terminology.
- Knowledge of quality improvement initiatives.
- Knowledge and familiarity of contracts, including terms and rates.
- Must possess good organizational skills to be able to multitask and work well under pressure.
- Ability to function independently, establish priorities, and work productively.
- Ability to interact professionally and successfully with a diverse range of individuals and dispositions.
- Excellent communication skills to effectively obtain information from patients, physicians, and other clients as needed.
DESIRED for the position:2-3 years of medical field experience
Benefit Information:
Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans (457(b) and 401(a) with employer contribution)
- Tuition assistance for undergraduate and graduate degrees
- Federal Public Service Loan Forgiveness program
- Paid Time Off/Vacation
- Extended Illness Bank/Sick Leave
- Paid holidays
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
Kirkland Employee Benefits | Kirkland, WA | EvergreenHealth
Similar Jobs
Healthtech
Supports home care operations through phone routing, clinical scheduling, intake and referral coordination, and insurance case management. Communicates with patients, physicians, and other clients while managing medical information, contracts, rates, priorities, and multiple tasks. Requires an associate degree or equivalent experience, clerical and medical-setting experience, medical terminology knowledge, organizational ability, and strong communication skills.
Healthtech
Provides operational support for home health, hospice, and palliative care services. Responsibilities include answering and routing calls, scheduling clinical disciplines, supporting intake and referrals, and managing insurance cases. The role requires medical-field clerical experience, medical terminology knowledge, organizational and communication skills, and the ability to work independently while handling multiple priorities.
Healthtech • Kids + Family • Social Impact
Provides support for the organization’s electronic medical record application, including learning and implementing application changes, extracting reports and data, supporting desktop management, reviewing and entering data, and assisting employees with EMR-related questions. The role requires computer proficiency, knowledge of medical office practices, clear communication, confidentiality, organization, and teamwork. This is an on-site, part-time position with potential for full-time employment.
Top Skills:
Desktop ManagementElectronic Medical Records (Emr)Health Information SystemsExcelMicrosoft WordSpreadsheets
What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
