People Operations Manager

Why You’ll Love This Role

As our People Systems Lead, you will act as the product manager of our global People technology ecosystem. You aren't just a Workday expert; you are a systems thinker who understands how data flows from a candidate’s first click in Greenhouse to their performance review in Lattice. You will bridge the gap between our People, Finance, and IT teams, ensuring our tools are scalable, secure, and — most importantly — easy for our employees to use.

As An Active Member Of Our Team, You Will…

• Help lead the configuration and administration of our primary "source of truth" (Workday) while ensuring seamless syncs with Greenhouse (ATS), Lattice (Performance), Checkr (Background), and Slack.
• Operate with a product management philosophy with clear ownership, project timelines, governance, and release/upgrade discipline across tools. This includes conducting regular user interviews to find pain points, leading system syncs cross-functionally to ensure alignment, and focusing on end user enablement to drive adoption rates.
• Design and optimize workflows that reduce escalation, increase self service/autonomy, and allow the People team to scale without relying on heroics or brute force.
• Manage the Jira service management queue for People Systems. You’ll triage complex issues, identify root causes, and provide high-touch support to our global workforce.
• Partner with IT to build and monitor integrations (EIBs, Studio, or iPaaS tools) that keep data moving accurately between systems, preventing data silos.
• You’ll ensure our data is audit-ready and provides the leadership team with the insights they need to make people-first decisions.
• Act as a guardian of employee data. You will manage security groups, conduct regular access audits, and ensure we stay compliant with global data privacy standards (GDPR, SOC2).
• Lead the rollout of new features across the People stack. You’ll keep our SOPs and "How-To" guides updated so the team is always getting the most out of our tools
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours 

If You’ve Got It - We Want It

• 5+ years of hands-on experience in People Systems/HRIS, with at least 3 years of deep configuration experience in Workday (HCM, Payroll, Benefits, and Security).
• Proven experience to own a project from "we have a problem" to "we launched the solution." You are comfortable driving multiple streams of work, end-user enablement, and setting the standard for documentation.
• Demonstrated ability to think and act like a product manager - rather than just fixing bugs, you treat the People technology stack like a product.  
• Practical experience administering tools that handle Talent Acquisition, Performance/Engagement, and Tier 1-3 Ticketing.
• Experience with EIBs, REST/SOAP APIs, and iPaaS tools in order to understand how to troubleshoot integration failures.
• Experience with data architecture and an understanding of how data fields connect across platforms to ensure high data integrity. 
• Ability to translate complex technical requirements into language that can resonate with a variety of users (recruiters, executives, etc.).
• We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours. 

Nice to Have

• Workday Pro Certifications (Core HCM, Security, Advanced Compensation, Reporting)
• Experience with Workday Extend and/or Prism Analytics
• Familiarity with Slack integrations/Workflow Builder

Salary Range ($108,000 - $170,000)

The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience.  In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
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