Platform Engineer, APIs & Workflow Automation

Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

We're looking for a Platform Engineer to help build and improve the APIs, shared services, and workflow automation that power Bask Health.

Our platform connects merchant operations, patient experiences, clinical workflows, pharmacy integrations, and commerce systems. You'll work on the backend services and integrations that help these applications communicate reliably and support complex business processes.

This is a hands-on engineering role for someone who enjoys building dependable systems, solving integration challenges, and simplifying repetitive or complex workflows through automation.

You'll collaborate with product engineers, backend engineers, and cross-functional teams to deliver production-ready platform capabilities. We're looking for someone who takes ownership, writes maintainable code, and enjoys improving the systems other engineers and product teams depend on.

• Design, develop, and maintain backend APIs and shared platform services.
• Build production applications and services using TypeScript and Node.js.
• Develop APIs that connect Bask's merchant, patient, clinical, pharmacy, and commerce applications.
• Build and improve automated workflows supporting operational and product processes.
• Implement reliable integrations between internal services and third-party systems.
• Develop reusable backend functionality that can support multiple applications.
• Work with SQL databases to design, query, and maintain application data.
• Build asynchronous processing workflows using queues, events, and background jobs.
• Support event-driven integrations between platform components.
• Develop secure, well-documented interfaces for internal application teams.
• Improve error handling, retries, logging, and monitoring for automated processes.
• Investigate and resolve API failures, integration errors, and production issues.
• Collaborate with product engineers to understand platform requirements and integration needs.
• Help improve the reliability and performance of existing backend services.
• Write automated tests for APIs, integrations, and workflow logic.
• Participate in code reviews and contribute to maintainable engineering practices.
• Implement appropriate authentication, authorization, and data-access controls.
• Support reliable data exchange between connected systems.
• Identify opportunities to reduce manual operational work through automation.
• Contribute to deployment and maintenance of cloud-based services.
• Help improve development tooling and reusable service patterns.
• Work with senior engineers on technical design and architecture decisions.
• Use AI-assisted development tools while validating code quality and correctness.
• Take ownership of assigned features and improvements through deployment and follow-up.

• 3+ years of professional software engineering experience, preferably in backend or platform engineering.
• Professional experience building and maintaining production backend applications.
• Strong working knowledge of TypeScript or JavaScript.
• Experience developing backend services using Node.js or a comparable server-side framework.
• Experience designing, implementing, or integrating APIs.
• Understanding of REST APIs and common service communication patterns.
• Experience working with SQL databases and relational data.
• Familiarity with asynchronous programming and background processing.
• Understanding of authentication, authorization, and API security.
• Experience integrating applications with third-party services.
• Ability to debug backend issues and investigate unexpected system behavior.
• Familiarity with error handling, logging, and production troubleshooting.
• Understanding of software testing and automated testing practices.
• Experience using Git and participating in collaborative code reviews.
• Ability to write clean, maintainable, and well-structured code.
• Familiarity with cloud-hosted applications and deployment workflows.
• Ability to work with existing codebases and understand interactions between services.
• Strong problem-solving skills and attention to detail.
• Ability to communicate technical issues and implementation decisions clearly.
• Experience collaborating with engineers and cross-functional stakeholders.
• Comfort working independently on defined engineering tasks.
• Ability to contribute effectively in a remote engineering environment.

• Experience with AWS and serverless application development.
• Familiarity with AWS Lambda, SQS, or EventBridge.
• Experience with SST or similar infrastructure frameworks.
• Experience building event-driven architectures.
• Familiarity with message queues and asynchronous job processing.
• Experience with workflow automation or orchestration systems.
• Experience with tRPC or typed API frameworks.
• Familiarity with Prisma or Drizzle ORM.
• Experience working in a TypeScript monorepo.
• Experience with multi-tenant SaaS applications.
• Familiarity with distributed systems concepts.
• Experience building internal tools or operational automation.
• Experience integrating payment, commerce, or subscription systems.
• Familiarity with healthcare, telehealth, or pharmacy-related software.
• Understanding of privacy and compliance considerations in regulated applications.
• Experience improving API performance, monitoring, and reliability.
• Familiarity with CI/CD pipelines and automated deployments.
• Experience using AI-assisted development tools such as Cursor or Claude Code.